Daiwa Tatula Grooving Issues 2024
Buddha reply :
I am about to get my tatula in the mail from ebay. I am having buyers remorse. First of all the customer service at Daiwa is severely lacking compared to Shimano. Several times they said they would call me back and never did.
Another thing that has me concerned is the t wing grooving issue. I know that several people have had this issue but many also have not.
WIth the customer service being so poor I would have to find a local repair guy to deal with it which would be a hassle if this reel doesn't hold up.
Anyone have any issues with Daiwa and how is your tatula holding up?
BTW: Since I bought my reel from ebay is the warranty still in effect if I was to send it back to Daiwa? Unlikely I would do it though due to their poor reputation for service.
Tywithay reply :
My Tatulas have held up over a year. I've called Daiwa a few times to order random parts and they've never been anything but helpful. Never heard anything about them having poor service.
Delaware Valley Tackle reply :
FWIW I service reels everyday and have a Tatula on the way for personal use.
Kidflex reply :
Daiwa has excellent customer service. All my experiences in the past have been nothing but good. I recently dropped a t3 and broke off the top of the reel. I sent it off and they fixed the hood plus repainted all the scuff marks. Also on a side note: Daiwa also carries parts for discontinued models for many, many years. I can still get parts for my td-x HIA (pre saltiga) reel. That reel was discontinued over 10 years ago. Daiwa will take care of you.
rippin-lips reply :
I deal with Daiwa a good bit for stuff and their service is great. Have you ever called them or just going off what 'you heard from tackle shops' as you mention in your other post?
They even sent me a few parts at no charge. As for the grooving issue. Well I've only read a few posts about this issue and have read hundreds of posts about how great the reel is. I personally own 3. Each one has braid spooled on it in 65/50/30. 2/3 are over a year old and show no signs of grooving. 10,000/10 ratio is ok by me.
Buddha reply :
Ok I will give it a go and Daiwa is not that far from me if I have problems. I fish mostly saltwater and a little fresh so I will see how well they hold up. Now I may need a rod to pair with it since the only loose rod I have is a daiwa aird in MH. Since the reel is slightly heavy do you think this rod will work?
Blues19 reply :
I am sure they will take care of you, but to answer your question, most warrenties are normally only though the original owner. Dont have any experience with that, but I am sure they will take care of you. No need to worry about grooving until it happens, which it may never do. A lot of people love that reel so I wouldnt be concerned about it.
adam32 reply :
I've never had problems with daiwa customer service. I've never had an issue getting parts for discontinued reels, can't say that about shimano. Shimano is the only reel company who has hassled me about warranting a new ebay reel. Daiwa has fixed a few reels for me for free even after I told them I bought them used.
0119 reply :
I've never had a Daiwa breakdown on me to need their service. Can't say that for the shimano's I've had. I sold my Tatula days after I got it because I was using it in saltwater. Only because the levelwind couldn't cope with leader knots and I didn't want to risk it breaking.
SenkoGuru reply :
I've had 3 Tatula's since the day they were released (1ST-Gen) and I now own 10 total. I have fished Braid, Fluoro and Mono on them with HEAVY fishing and I've have not had one problem at all in any way. Diawa also has some of the best customer service in the business.
I am just unsure what to think on this grooving issue, it is like maybe 1% that have this grooving and I'm just not believing 100% it is the reels fault. The instructions manual for those that bothered to read it clearly state's do not pull on a bait that is hung up because it can damage the TWS if you do. I believe a lot of the people that have the grooving have hung a bait up and tried to pull it free or done other things to damage the TWS. I do not believe the TWS is just grooving on it's own because mine and about 20 other people I know personally have fished the HELL out of the Tatula's with out any damage at all.
gulfcaptain reply :
Being you're in San Diego, worse case, you take a road trip up to their service center right up the fwy about an hr and take it to them personally in Los Alamitos. I've dropped off many reels there to be serviced and they are quick with turn around as well as fair priced.
HoosierHawgs reply :
X2. I got parts to repair a VERY OLD ProCaster and I was very pleased with how timely the parts were sent. I can't get parts worth a crap for my Corsair from Shimano.On 1/13/2015 at 5:03 AM, Kidflex said:Daiwa has excellent customer service. All my experiences in the past have been nothing but good. I recently dropped a t3 and broke off the top of the reel. I sent it off and they fixed the hood plus repainted all the scuff marks. Also on a side note: Daiwa also carries parts for discontinued models for many, many years. I can still get parts for my td-x HIA (pre saltiga) reel. That reel was discontinued over 10 years ago. Daiwa will take care of you.
rippin-lips reply :
As I said it's like 10,000/10. Very few reports on grooving when compared to the amount sold. Also as mentioned their customer service is excellent. A called a few days ago to order a total of 4 small/cheap parts. Lady asked for my address and told me that they'd send them to me free of charge as a service. Not the first time they've done this either. No issues here.
ZB85 reply :
Just went and checked the three tatulas that I used pretty heavily last year, 2 spooled with 15# fluoro and one spooled with 60# braid and ZERO signs of grooving.
TorqueConverter reply :
On 1/13/2015 at 4:45 AM, Buddha said:I am about to get my tatula in the mail from ebay. I am having buyers remorse. First of all the customer service at Daiwa is severely lacking compared to Shimano. Several times they said they would call me back and never did.
Another thing that has me concerned is the t wing grooving issue. I know that several people have had this issue but many also have not.
WIth the customer service being so poor I would have to find a local repair guy to deal with it which would be a hassle if this reel doesn't hold up.
Anyone have any issues with Daiwa and how is your tatula holding up?
BTW: Since I bought my reel from ebay is the warranty still in effect if I was to send it back to Daiwa? Unlikely I would do it though due to their poor reputation for service.
Wait, you don't even have the thing yet and you're complaining about grooving in the TWS? Don't worry about it. That "grooving" has proven to be a tooling defect. The dead giveaway was the coating of titanium nitrate over the "groove".
You aren't that same person that's all over the fishing forums complaining to anyone who will listen about the Tatula, Daiwa in general while praising Shimano and refusing to send your alleged grooved Tatula back to Daiwa are you? That guys some sorta paid Shimano shill I swear.
rippin-lips reply :
He was just asking about the grooving. Ha ha I've seen that guy on here too I believe.
bass1980 reply :
To this date, I don't believe anyone that publicly complained about he grooving sent their reels in for Daiwa to take a look? From the last time I kept up with it, the handful of people that said their reels had groove but wouldn't send their reels because they didn't want any down time while their reels was being looked at. A Daiwa rep even offered compensation but they all kept refusing to send their reels in because of their own personal reasons. Now I'm not saying it's all lies, I wouldn't know, I'm just saying don't believe everything you hear on the internet. There are brand bashers with nothing better to do.
If you follow up on TWS grooving around the net, you'll find yourself frustrated just reading it. The lack of common sense some of these people have is amazing. If I buy a product that is defective I would send it in and get my product fixed. If a sale rep told me to send it in why would I think twice about it and then just keep using it or try to fix it myself. Every single one of these people that claims of grooving, has not come back and finished their story of what they did to their reel. I believe one said he just sold it, one said he'll just order parts and fix it himself, and one said he went to BPS instead of Daiwa and got a replacement.
IMO I do believe it can happen but it's under very rare certain circumstances. Maybe a combination of line, water, and lure? Every line of reels has a percentage of bad apples that get sent back for whatever the reasons. Consider this the same with the TWS flaw. I sent back one of my ci4+ because it was making rubbing scratching noise on retrieve but I'm not about to say the ci4+ has issues.
0119 reply :
On 1/22/2015 at 12:58 PM, bass1980 said:To this date, I don't believe anyone that publicly complained about he grooving sent their reels in for Daiwa to take a look? From the last time I kept up with it, the handful of people that said their reels had groove but wouldn't send their reels because they didn't want any down time while their reels was being looked at. A Daiwa rep even offered compensation but they all kept refusing to send their reels in because of their own personal reasons. Now I'm not saying it's all lies, I wouldn't know, I'm just saying don't believe everything you hear on the internet. There are brand bashers with nothing better to do.
If you follow up on TWS grooving around the net, you'll find yourself frustrated just reading it. The lack of common sense some of these people have is amazing. If I buy a product that is defective I would send it in and get my product fixed. If a sale rep told me to send it in why would I think twice about it and then just keep using it or try to fix it myself. Every single one of these people that claims of grooving, has not come back and finished their story of what they did to their reel. I believe one said he just sold it, one said he'll just order parts and fix it himself, and one said he went to BPS instead of Daiwa and got a replacement.
IMO I do believe it can happen but it's under very rare certain circumstances. Maybe a combination of line, water, and lure? Every line of reels has a percentage of bad apples that get sent back for whatever the reasons. Consider this the same with the TWS flaw. I sent back one of my ci4+ because it was making rubbing scratching noise on retrieve but I'm not about to say the ci4+ has issues.
Thats exactly the opinion determined on that 'other' forum where this topic came up. So why is it this 'group' has made this effort to flame a brand or its successful model? Is it fueled by Daiwa's major competition? Their sponsored "pro's" or someone benefiting from $ and equipment of Daiwa's competition? It does seem a concerted effort by a group of individuals who on the surface have no ties to each other. As much as my unhappy experiences with shimano, has fueled my complete hate for everything they make and I'm happy to voice my disgust with them, I don't see myself going through all the effort these alledged real people have been going through on multiple forums. I was just chalking this up to yet another way that braided lines destroy reels.
BadBassWV reply :
Grooving issues ?.........Believe it or Believe that I saw Big Foot in my front yard last night. Its all BS no one has ever proved it to me anyway.
bass1980 reply :
Again I'm not saying it can't happen, but it's so rare for the amount oF reels the Tatula has sold. Under rare circumstances it may happen. With Daiwa changing the TWS on the Zillions it makes me believe they have seen rare issus.
Now on that guy MrEddyG. I followed his post. Two of them. His post just ends with no outcome. He said he was going to send his reel in and will follow up with everyone. He never did just like the rest.
rippin-lips reply :
Exactly. He's always one of the first ones to say something about grooving but all he needed to do was send his reel in and get a replacement. It was a defect in tooling. There were 2 lines side by side. The worm gear moves the line guide back and forth. The line would never stay in one spot to create a groove. As someone mentioned it had a coating over the grooves.
Daiwa rep "we have had only a couple"
bass1980 reply :
Wouldn't you think it would be beneficial to finish the thread you started? As to why I'm careful of bashing people that has claim to have issues, I firmly believe in rare cases it may be true. I'm not sure where that guy got those screen shots of the PM's but with all the post you've made I'm curious to why you left your thread hanging for people to wonder and judge?
rippin-lips reply :
On 1/23/2015 at 12:47 AM, eddieg said:If someone on the board asks about grooving why would some one with first hand knowledge not say something?
There were only a few cases when the reels were still kinda new. It was a tooling defect and it was there when you bought it. There have been no new cases in a good while. 10,000/10 like I said before.
bass1980 reply :
Lol didn't even see that it was you. Well the truth is you got grief from it because you didn't follow through with ending what you started. Even those screen shots only ended with a question. If it was me and Daiwa replaced my reels I would at least follow up with a message back. If the messages kept going can we see the rest?
rippin-lips reply :
10,000/10 is just an example of how small the problem was. I've read it already. Nothing that hasn't already been said before.
SenkoGuru reply :
Well, I'm going to say what every one else is thinking but are most likely holding back. I do NOT believe it. One of three things happened. Those reels were bought that way, they were damaged by people who did not know what they were doing or they were all a FAKE! Why would you take pictures from some where else on another forum? Why not end your tread? I have so many questions for you that I can't even think of them all to write down at one time. You talked with Daiwa and they told you to send it in but you went back to BPS? Man, none of your story makes any kind of sense at all. I know my dad use to say if it walks like a duck and it quacks like a duck, then I'm pretty d**n sure it is a duck.
rippin-lips reply :
Okay so you got a replacement tatula from BPS. How long have you had that one? Any grooving?On 1/23/2015 at 1:24 AM, eddieg said:Last messa
Last message was Daiwa saying please send back. I checked on shipping and I took a chance on talking to BPS to save money on shipping and they made a exchange for me. I got grief well before I did not finish the thread. Guess I just said screw it then. Probably should do the same here. I believe there is thread here explaining that I took it back to BPS, but that was a while ago.
I believe I've seen 2 people on BR with a grooved tatula. You're one and there was another guy. He says that he exchanged the reel and hasn't had any issues with the new one.
lmbfisherman reply :
Just buy a Shimano...yes, oh yes I did go there. 
Catch and Grease reply :
Wow this has been brought up again? This is the great tatula conspiracy, I think the government is behind it honestly...
SenkoGuru reply :
https://www.youtube.com/watch?v=eP0rnElZXa0&x-yt-cl=84359240&feature=player_detailpage&x-yt-ts=1421782837
SenkoGuru reply :
If you think for one second that some private message you CLAIM is between you and Diawa is 100% proof you are even worse off than I thought. That so called message is proof of nothing at all, would you like for me to fake a message from Daiwa stating I can fly? I'm am not saying it is 100% fake but I am saying it does not prove anything.
How do we know that is in fact from Daiwa? How do we know you did not put your line on wrong? How do we know you did not buy the reel that way? How do we know you did not snag a lure and try to pull it free? (which the booklet with the reel says to never do because it will damage the TWS) How do we know this was not faked? How do we know you are not a Shimano fanboy or any other reel supported fanboy? How do we know you're not just trolling? Their are hundreds more that I could list but why bother. Daiwa has sold countless numbers of the TWS system and we have had what? I would bet less that 1% claiming grooving? Those odds say to me their is a problem with the owner of the reel or they bought a reel that was already grooved and didn't notice it.
Daiwa has NOT admitted it. Any where. Every one has pretty much said what I said, they just did not come straight out and say it. You have had experience with me? Some how I doubt that. Your words are insulting and I find you pathetic.
EDITED....Shimano is a fine company and Stands on their own merits, what I was meaning was worded wrong, I did not mean this kid was a shimano rep, I meant a Shimano AND/OR ANY other reel company Fanboy that loves that product and bashes the others hot reel of the time. I also did not say this was the case, it was list along with tons or other things as one possible reason.
adam32 reply :
On 1/23/2015 at 5:45 AM, SenkoGuru said:If you think for one second that some private message you CLAIM is between you and Diawa is 100% proof you are even worse off than I thought. That so called message is proof of nothing at all, would you like for me to fake a message from Daiwa stating I can fly? I'm am not saying it is 100% fake but I am saying it does not prove anything.
How do we know that is in fact from Daiwa? How do we know you did not put your line on wrong? How do we know you did not buy the reel that way? How do we know you did not snag a lure and try to pull it free? (which the booklet with the reel says to never do because it will damage the TWS) How do we know this was not faked? How do we know you are not a paid Shimano or any other reel supporter? How do we know you're not just trolling? Their are hundreds more that I could list but why bother. Daiwa has sold countless numbers of the TWS system and we have had what? I would bet less that 1% claiming grooving? Those odds say to me their is a problem with the owner of the reel or they bought a reel that was already grooved and didn't notice it.
Daiwa has NOT admitted it. Any where. Every one has pretty much said what I said, they just did not come straight out and say it. You have had experience with me? Some how I doubt that. Your words are insulting and I find you pathetic.
That sure looks like tackle tour forum to me. And there is a daiwa rep on there. You my friend sound pathetic.
Maxximus Redneckus reply :
Lots of brand bashers on the net ,,,if we where to go by what ppl say we would all be using cane poles and no reels,ive seen and heard ppl bashing 800$ stellas jusst like they were a 10$ Shakespeare.
Alonerankin2 reply :
I Don't use Daiwa baitcasters now, but did for 24 years, they make great reels... But to suggest Shimano is endorsing brand bashing on Daiwa Products is pretty ludicrous, Shimano doesn't need the help, as far as the Tatula is concerned, that reel smokes anything Shimano has on the market @ the prices of the past year. I use Shimano baitcasters.. .Shimano needs to up the ante on the lower/ midrange market if they wanna stay relative in that price point..so far they seem to be content to allow the Tatula to have no equal. Pricing on the bay shows great pricing over the Curado I .. I like my I and feel it's superior, however the tat is smoking hot in popularity..
lmbfisherman reply :
On 1/23/2015 at 6:29 AM, adam32 said:That sure looks like tackle tour forum to me. And there is a daiwa rep on there. You my friend sound pathetic.
I didn't even notice, but yes..that is the TT forum format and they do have a rep from Daiwa there.
lmbfisherman reply :
On 1/23/2015 at 7:26 AM, Alonerankin2 said:I Don't use Daiwa baitcasters now, but did for 24 years, they make great reels... But to suggest Shimano is endorsing brand bashing on Daiwa Products is pretty ludicrous, Shimano doesn't need the help, as far as the Tatula is concerned, that reel smokes anything Shimano has on the market @ the prices of the past year. I use Shimano baitcasters.. .Shimano needs to up the ante on the lower/ midrange market if they wanna stay relative in that price point..so far they seem to be content to allow the Tatula to have no equal. Pricing on the bay shows great pricing over the Curado I .. I like my I and feel it's superior, however the tat is smoking hot in popularity..
I sure do agree with this statement. I love how immediately someone says something bad happens to a brand they love and they go on the offensive saying another brand maker is going around bashing them.
ZB85 reply :
Not like it's never happened before. It's a common tactic on tackle warehouse reviews. You have to take every review with a grain of salt because people make fake accounts bashing products from competing companies then recommend a rod or reel from another company.
ZB85 reply :
I wasn't necessarily referring to you. I was just saying it happens.
Maxximus Redneckus reply :
Reveiws are hilarious...thats all im saying other then ....u will laugh for hrs reading reveiws
adam32 reply :
The reviews I find hardest to believe are ones that say... I've used (insert brand here) reels for years and have never had an issue.
Tywithay reply :
I've used several different brands and models over the last 27 years or so, have yet to ever have a warranty claim on a reel or have one wear out. They don't all feel like new, but they're all functional and in good condition.On 1/23/2015 at 10:02 AM, adam32 said:The reviews I find hardest to believe are ones that say... I've used (insert brand here) reels for years and have never had an issue.
SenkoGuru reply :
On 1/23/2015 at 10:02 AM, adam32 said:The reviews I find hardest to believe are ones that say... I've used (insert brand here) reels for years and have never had an issue.
I have been fishing Daiwa reels since the 80's and guess what? I have never had an Issue. I've been fishing Shimano for a long time, although not as long as Daiwa and the only issue I have ever had with Shimano was the clicking that the Curado D reels made until they were broken in and the rubber pad piece on the clutch bar falling off of a metanium. I've never had a issue with Shimano that stopped me from being able to fish with the reel though. The only problem reels I've ever had were Quantums.
fisherrw reply :
x2On 1/22/2015 at 8:11 AM, jakob1010 said:X2. I got parts to repair a VERY OLD ProCaster and I was very pleased with how timely the parts were sent. I can't get parts worth a crap for my Corsair from Shimano.
Buddha reply :
Well I have tried this reel for a few weeks and it is a solid reel and for the price I can't see a reel this good. Other than the T wing being slightly shaky I really like this reel. It casts well. N ot supersonic distances but good enough. My old curado 201B is a good reel also! I went out and fished for saltwater bass today and had a great day with 37 bass in 4.5 hours and the reel held up fine.
As far as Shimano vs Daiwa I have a friend that fishes every weekend in the salt and very hard and he has had to send his shimanos in for repairs more than any other brand.
I am new to Daiwa in terms of reels. I have a Lexa and now a Tatula. I may try a Lews next but the inshore version since I fish mostly salt and some freshwater occasionally.
lmbfisherman reply :
On 1/23/2015 at 2:24 PM, Buddha said:Well I have tried this reel for a few weeks and it is a solid reel and for the price I can't see a reel this good. Other than the T wing being slightly shaky I really like this reel. It casts well. N ot supersonic distances but good enough. My old curado 201B is a good reel also! I went out and fished for saltwater bass today and had a great day with 37 bass in 4.5 hours and the reel held up fine.
As far as Shimano vs Daiwa I have a friend that fishes every weekend in the salt and very hard and he has had to send his shimanos in for repairs more than any other brand.
I am new to Daiwa in terms of reels. I have a Lexa and now a Tatula. I may try a Lews next but the inshore version since I fish mostly salt and some freshwater occasionally.
These are the reviews I love. My friend yadda yadda. I guess everyone's experience is different but I've fished Shimano for years in saltwater (when I lived in Seattle and NYC) not once have I had to send them for repairs. I've also fished Okuma, Abu Garcia and Mitchell for saltwater and not had to send them either.
5fishlimit reply :
Boy, this escalated quickly! I think Irene is warming up her voice.
roadwarrior reply :
Yeah, about two pages ago...
Good night Irene.
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