Reliability Of Tw? 2024
Dylan.747 reply :
Is Tackle warehouse * reliable with their reels? I was just wondering since I ordered a revo sx from them.
Diggy reply :
you done goofed up!!!!!!!
j/k they are great, but you should have asked this 1st
Goose21 reply :
Yes, they are, I won't order rods online anywhere else. I've found reels to be cheaper on amazon however for the handful of new in box reels I have ordered online.
BenBassmaster reply :
On 2/16/2013 at 11:33 AM, Diggy said:you done goofed up!!!!!!!
j/k they are great, but you should have asked this 1st
I bet you scared him half to death lol. And yes TWH is great with our items we purchase.
tomustang reply :
I ordered from them, week later stuff came in the mail, that reliable enough?
clayton86 reply :
I'v only ordered lures from there I always get them within a few days the one time they screwed up they called me like an hour after I had placed the online order and asked how I wanted to handle it and it was fixed and I got my order in like 2 days.
Darren. reply :
While I've not ordered reels, I've ordered other stuff and been quite satisfied. No reason to see why rods/reels would be different.
Jrob78 reply :
TW is 100% reliable. They have a spotless reputation and rightfully so.
new2BC4bass reply :
I've bought rods, reels, line and lures from them. Never a problem.
K_Mac reply :
On 2/16/2013 at 11:59 AM, Jrob78 said:TW is 100% reliable. They have a spotless reputation and rightfully so.
Yep. I really like that when you call them, you will talk to someone who actually knows what they sell and can offer suggestions on similar products and better prices. I am a fan.
Jigs 4 Pigs reply :
Great customer service. They replaced a damaged NRX no questions asked.
bassh8er reply :
Just bought my third rod from them tonight, and a number of other product orders.
I LOVE TW.
The only problem I've ever had with TW is they sent me an extra pack of RI Skinny Dippers last time.
BrettD reply :
TW has some of the best shipping there is. I always pay for the $5 2nd day shipping. I buy most of my tackle from the tackletrap if they dont have what I need I go to TW.
NorcalBassin reply :
I've unfortunately ordered thousands of dollars of gear from them the past 3 years (since I found out about them), and I have never needed/wanted to return anything. They get everything to me next day, so I struggle to buy from anywhere else.
jerzeeD reply :
3 words- They are great!
bassinbrian reply :
One of the Best company's online!!!
rockchalk06 reply :
I've used em twice now with no issues. Shipping is longer than 3-4 days as advertised, but weather could have played a factor n
BenB54 reply :
Great company, they kill me with the free and $5 2 day shipping on orders over $50. I turn $10-15 orders into $50+ just because I think its a good deal.
jbone177 reply :
So far I like TW. Ordered my rod and now my reel. Cant beat the shipping prices. I only wish that they had a "wishlist" like Basspro does on their site.
Dylan.747 reply :
I thought it was nice that I only had to pay 10 dollars for 1 day shipping, that way I can fish on Monday!
jerzeeD reply :
On 2/16/2013 at 2:20 PM, BenB54 said:Great company, they kill me with the free and $5 2 day shipping on orders over $50. I turn $10-15 orders into $50+ just because I think its a good deal.
Boy do I know that feeling!
smalljaw67 reply :
I got a rod in the mail a month ago, the bottom guide had the insert missing, I called and they told me a new one was in the mail along with a return label, pack the rod up and when the new one comes just slap the return label over the old one and send it back....Just that easy, the best customer service and shipping is fast too. you may find it cheaper but you'll never have the piece of mind that you get from TW.
LuckyHandsINC. reply :
Not that I'm really adding any new info but, yes they are great. Never had a problem with any of the many rods and reels Ive ordered. Even when it comes to baits I feel like it would be easy to screw up a color every now and the but they never have.
Quillback reply :
The Best online bass tackle retailer IMO.
B@ssCrzy reply :
I have not bought any reels from them, but I have bought several fishing rods and various tackle. They are great and their customer service is excellent.
MrSwimJig reply :
Excellent place to do business with. Never had any problems with them.
thehooligan reply :
I wish my friend never told me about them, lol. I spend way toooo much money there... I love the $10 one day shipping, whenever im stocking up on lures my order is always $50 to get the one day shipping, lol. Definitely my favorite online place to order from.
Matt Jungblut reply :
I just want to add 1 more thing everyone else over looked. If you find an item cheaper somewhere else tackle warehouse will match there price. They have gotten thousands from me and will probally get many more.
LuckyHandsINC. reply :
On 2/16/2013 at 9:09 PM, Dylan.747 said:I thought it was nice that I only had to pay 10 dollars for 1 day shipping, that way I can fish on Monday!
This really is just crazy cheap. I wanted to overnight a reel to pure fishing once and it would have cost me over $50 to do so with ups. I'm sure they must have some kind of contract with them but I still don't know how they do it.
deep reply :
Very reliable company with great customer service. The couple of times I have had problems concerning an order (mostly due to the factors beyond their control), all I needed to do was pick up the phone and call them.
kickerfish1 reply :
I have been using them for probably close to 3 years. I have spent LOTS of $ with them and probably own every type of free shirt they have given for larger orders over that's time. They price match, the selection is by far the largest, the sales are good, and I have nothing but positive feedback for their customer service and shipping processes. I have never had a messed up order from them. Overall a great company to buy from.
Teal reply :
Over 3 years dealing with them and my order was only mishandled one time. Thats good considering i order a couple times a month. And the one order that was mishandled was when i purchases over 500 bucks worth and 6 packs of soft plastics werent sent out. I called them and they confirmed that they already caught the mistake and had already sent them out. And in couple days i received them. This was during the christmas sale, so i completely understood that they were busy and that there is a human element to it. Other than that i havent had an issue...and to be honest, i wasnt that upset, seems that they were on top of it. Customer service has been very polite and informative everytime ive called with questions.
I have bought several rods from them and all of them arrived in good condition.
21farms reply :
On 2/16/2013 at 11:49 AM, tomustang said:I ordered from them, week later stuff came in the mail, that reliable enough?
i feel sorry for you...i live in california and, when i place an order with TW before noon, my order is on my doorstep before 10am the next morning...many times even before 8am. this is with their standard free shipping. i estimate i spend at least $1,000 annually at TW...i think they're the best.
tomustang reply :
On 2/17/2013 at 1:00 AM, 21farms said:i feel sorry for you...i live in california and, when i place an order with TW before noon, my order is on my doorstep before 10am the next morning...many times even before 8am. this is with their standard free shipping. i estimate i spend at least $1,000 annually at TW...i think they're the best.
That's ok, I lived in cali once, being on the other side of the country and waiting 5 days is more heaven for me 
NorcalBassin reply :
On 2/17/2013 at 1:46 AM, tomustang said:That's ok, I lived in cali once, being on the other side of the country and waiting 5 days is more heaven for me
Hey now!!! 
Cali does have some major problems, so that on the doorstep by 10 am the next morning is a nice "free" surprise. However, I'd prefer that they were in Arizona or Nevada so I didn't have to pay all of that CA sales tax.
tomustang reply :
On 2/17/2013 at 2:00 AM, NorcalBassin said:Hey now!!!
Cali does have some major problems, so that on the doorstep by 10 am the next morning is a nice "free" surprise. However, I'd prefer that they were in Arizona or Nevada so I didn't have to pay all of that CA sales tax.
Taxes kill, when my wife and I left it was like getting a raise with all the less taxes. You got some messed up looking rabbits too
bassboymike reply :
I've ordered many times from them and they have always been reliable and on time.
KevO reply :
They are the best! I've ordered everything from baits to rods/reels to Trolling motors and electronics, I've never had a problem with them. They ship same day and it always shows up in good condition.
jignfule reply :
I've only odered once and all was right except for a substituted color on a spro popper frog, but the color was close enough, I imagine.
slonezp reply :
On 2/16/2013 at 10:13 PM, matthewj52001 said:I just want to add 1 more thing everyone else over looked. If you find an item cheaper somewhere else tackle warehouse will match there price. They have gotten thousands from me and will probally get many more.
Just went thru the price guarantee with them this week. I ordered a reel from them(among other things). On a fluke, I was on Ardents website a couple days later and found the reel on sale $60 cheaper. Placed a call, they verified pricing, and although they didn't give me a refund, they emailed me an electronic gift card for the difference.
Jell0b0y reply :
Ordered my first Rod online from them right before Christmas. Didn't know about them till i read good reviews about them on this site. I will only order rods from them online from now on because they were fast and don't charge an extra $6 like BPS does.
Jig Meister reply :
Order some rods and reels, never had an issue.
However, they could pack the rods better then they do. Bubble wrap on the tips isnt going to cut it, I work at UPS I know how the packages get handled, and trust me, these tubes get launched like footballs.
A-Jay reply :
On 2/17/2013 at 12:50 PM, Jig Meister said:Order some rods and reels, never had an issue.
However, they could pack the rods better then they do. Bubble wrap on the tips isnt going to cut it, I work at UPS I know how the packages get handled, and trust me, these tubes get launched like footballs.
That's simply embarrising.
A-Jay
Jig Meister reply :
On 2/17/2013 at 12:55 PM, A-Jay said:That's simply embarrising.
A-Jay
Tell me about it, I don't do this, and the guys In-House are not normally the culprits, but the drivers......they have done some stuff to packages that makes me scared to order stuff and get it shipped.
TBH, a fragile sticker is like a bullseye to a lot of the guys that work for them.
Most of the guys make 8.50-9.50 an hour and are not usually upstanding citizens if you know what I mean.
I know how I want my things treated
slonezp reply :
Maybe I'm fortunate I have a Cabelas and 2 BPS' within a 45 minute drive from me. I'd never buy a rod without feeling the action first. To find a broken rod when opening the shipping tube would upset me.
GOOCHY reply :
I had a 1st gen Phenix Recon snap at the tip the first time out last year. They replaced it no questions asked. Just ship it back... that's good customer service. I ordered another $75 worth of baits just yesterday from them. They're top knotch.
BrettD reply :
On 2/17/2013 at 12:50 PM, Jig Meister said:Order some rods and reels, never had an issue.
However, they could pack the rods better then they do. Bubble wrap on the tips isnt going to cut it, I work at UPS I know how the packages get handled, and trust me, these tubes get launched like footballs.
I have ordered close to a dozen rods from them and have never had a problem. What I noticed they do on the rods is attach the handle end of the rod to the outside of the tube with a piece of tape so the rod cant slide forward in the tube and break the tip.
A-Jay reply :
Man, TW is certainly getting a boat load of Free Press and High Praise here.
And deservedly so - they know what we need and routinely work hard to keep us happy.
Why aren't they a BR sponsor again ?
A-Jay
slonezp reply :
On 2/18/2013 at 12:10 AM, A-Jay said:Man, TW is certainly getting a boat load of Free Press and High Praise here.
And deservedly so - they know what we need and routinely work hard to keep us happy.
Why aren't they a BR sponsor again ?
A-Jay
What did you do to your avatar? Looks like it was taken back in Rhino's teen age days LOL
A-Jay reply :
On 2/18/2013 at 12:17 AM, slonezp said:What did you do to your avatar? Looks like it was taken back in Rhino's teen age days LOL
We went Vintage Newspaper ~
btw - did they have cameras way back then?
A-Jay
Jig Meister reply :
TW is awesome.
I will only buy rods online that I have handled in the store. Usually the online price us cheaper than the store even with shipping...
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