Fishhound Scammed Me 2024
AJMichigan reply :
Signed up for a free membership and received 6.00 in points to redeem for free tackle. I did so, and agreed to pay the 3.99 shipping charge. What happened was I was also charged for a 9.95 premium membership that I NEVER AGREED TO. There was nothing in the checkout, nothing in the receipt I received after I checked out.
Can anyone shed some light on why this might happen? I canceled it but I have no idea how to get my money back that they charged me for that I never authorized.
Long Mike reply :
I'm sure it's a glitch in their software somehow. Send a PM Alphonso and he will straighten everything out. They are going through some growing pains at this time.
AJMichigan reply :
On 9/29/2013 at 1:47 PM, Long Mike said:I'm sure it's a glitch in their software somehow. Send a PM Alphonso and he will straighten everything out. They are going through some growing pains at this time.
will do.
rockchalk06 reply :
Is not a scam or a glitch. When you sign up for a free membership it tells you in the discription that if you test gear and do not want to continue your free membership you have to cancel it within, I think 10 day's or you will be enrolled in a paid monthy membership plan.
I'm not trying to be rude but you just accused a company of an illegal activity for not reading the terms of the membership.
Send Alberto1 a private message telling him you would like to cancel your membership.
Also one question, did you call anyone with the company before you posted that they scammed you?
roadwarrior reply :
Geez...
Pretty harsh dissing one of our sponsors without spending the time and effort to dig a little deeper.
We'll keep this up and follow it to see how things work out, but it sounds like there might be some
"user error" involved.
slonezp reply :
On 9/29/2013 at 6:22 PM, roadwarrior said:Geez...
Pretty harsh dissing one of our sponsors without spending the time and effort to dig a little deeper.
We'll keep this up and follow it to see how things work out, but it sounds like there might be some
"user error" involved.
What??? That never happens.....
Cgrinder reply :
This kinda thing happened before. There has been at least one other thread about it and I recall it being resolved.
AK-Jax86 reply :
I was going to say this thread takes some guts lol
AJMichigan reply :
First of all, there was NOTHING when I signed up as a free member that stated after so many days I had to cancel or be a premium member. On the subscriptions page it says my free membership is good for 10 years. I ordered a free lure, and agreed to pay the 3.99 for shipping, that's IT. There was nothing there that said i would also be charged for a 9.95 membership.
Big Jon reply :
You probably still should have contacted them first. They are very quick to respond. I also remember someone posting about this in the last couple months and it was taken care of, money refunded very graciously. To be honest though, I love Fishhound and would recommend keeping the subscription. It is worth it.
AJMichigan reply :
On 9/30/2013 at 7:06 AM, Semper Piscandi said:You probably still should have contacted them first. They are very quick to respond. I also remember someone posting about this in the last couple months and it was taken care of, money refunded very graciously. To be honest though, I love Fishhound and would recommend keeping the subscription. It is worth it.
If i wanted to keep the subscription I would, however I DONT because I CAN'T AFFORD IT. I had five extra dollars to my name so I wanted a free lure and wanted to pay the 3.99 for shipping. Don't have the funds to pay for a 9.95 subscription each month, barely making ends meet over here.
etommy28 reply :
it did the same thing to me, I wanted a free membership not 10 bucks a month.
roadwarrior reply :
Your message box may be full, I could not send a PM.
At any rate, your Pro Staff status is fine, but not the link.
I removed the link.
-Kent
FishinDaddy reply :
On 9/30/2013 at 7:06 AM, Semper Piscandi said:You probably still should have contacted them first.
There are two solutions to your problem and the way you handle it is completely up to you.
1) If you want to have the matter resolved then you contact the business first and get it taken care of. (Mature adult course of action) If you are not satisfied with their response, then you bash them.
OR
2) If you just want to complain about something, then you go online and bash a company without any repercussions before you actually DO SOMETHING to resolve your problem. (Typical teenager response)
I have been around here quite a while and have never seen any company ALLOWED to advertise on this site give poor customer service.
flyfisher reply :
On 9/30/2013 at 7:08 AM, AJMichigan said:If i wanted to keep the subscription I would, however I DONT because I CAN'T AFFORD IT. I had five extra dollars to my name so I wanted a free lure and wanted to pay the 3.99 for shipping. Don't have the funds to pay for a 9.95 subscription each month, barely making ends meet over here.
Contact them and they will fix the situation and if they don't, contact the bank of the card that you used and dispute the charge.
Big Jon reply :
On 9/30/2013 at 7:08 AM, AJMichigan said:If i wanted to keep the subscription I would, however I DONT because I CAN'T AFFORD IT. I had five extra dollars to my name so I wanted a free lure and wanted to pay the 3.99 for shipping. Don't have the funds to pay for a 9.95 subscription each month, barely making ends meet over here.
I can understand not having the extra, that is where I am at most of the time. I saved up and got the $40 annual membership. I was merely making a suggestion.
slonezp reply :
Nothing in life is free.
MO_LMB reply :
On 9/30/2013 at 6:08 AM, AJMichigan said:First of all, there was NOTHING when I signed up as a free member that stated after so many days I had to cancel or be a premium member. On the subscriptions page it says my free membership is good for 10 years. I ordered a free lure, and agreed to pay the 3.99 for shipping, that's IT. There was nothing there that said i would also be charged for a 9.95 membership.
Yes, you are right - when you sign up for the free membership there is nothing that says anything about paying for a membership. HOWEVER, when you bought an item, a 15 day free trial of the premium membership is added to your cart prior to checking out. You cannot complete checkout without this in your cart. Just because you were too lazy to look at your own shopping cart before you bought something online doesn't give you the right to say they scammed you.
SirSnookalot reply :
On 9/30/2013 at 12:14 PM, slonezp said:Nothing in life is free.
I can get all the bad advice I want for nothing.
Scam may not be the appropriate word to use, but many companies include some type of a premium membership fee that's stated in the "fine print". I've come across it many times and have fallen prey to it myself by not being as thorough as I should have been. As common a practice as this is, it is not a scam but a ploy to get one to spend more money, I personally don't care for that tactic. More times than not I have seen some the registry cleaners and credit checking companies luring people in by saying "free download".
BuckMaxx reply :
I had the same thing happen with a hooker in Vegas one time..... weird.
K_Mac reply :
While I do not view the practice as a scam, it is a big reason for my cynicism when it comes to all "free" and introductory offers. The reason that it is common practice is that it works often enough to make it very profitable. I would be more likely to try some of these goods and services if I was just told what the costs and benefits are, without the slick marketing.
This is not meant to condemn Fishhound. I appreciate their sponsorship of this site and wish them well. Their use of standard business practices that require careful reading of the contract is no excuse for accusing them of dishonesty on a public forum.
J Francho reply :
Please PM alberto-1 regarding this.
His profile is here: http://www.bassresource.com/bass-fishing-forums/user/40239-alberto-1/
Using the forum to gain leverage for a beef, sponsor or not, is not allowed here. Take it up directly with the company.
From our Forum Rules and FAQ:
QuoteI have a dispute with 'company X'. Can I post about it here?
While we can empathize with your frustration, the best course of action is deal directly with the company. Escalate it up the ladder, file a grievance with PayPal or Ebay (if they were involved with the transaction). File a mail fraud complaint with the post office. There are other options, but attacking the company in a public forum is not appropriate nor allowed. Such posts will be removed.
joeyfishes reply :
Same thing happened to me. Subscription cancelled, never doing business with them again
Bobby Uhrig reply :
That's it Im dropping everything and every one-
gravestone reply :
Well was he scammed or not?????? I was thinking of joining fishound but after reading this i'm not sure if i'm gonna. Kudos to the mods for keeping this post up for the membership to read. A lot of other sites would kill any negative post relating to a sponsor.
Gatorbassman reply :
On 10/1/2013 at 3:31 AM, gravestone said:Well was he scammed or not?????? I was thinking of joining fishound but after reading this i'm not sure if i'm gonna. Kudos to the mods for keeping this post up for the membership to read. A lot of other sites would kill any negative post relating to a sponsor.
This isn't the first time this has come up. It always boils down to somebody didn't read his invoice prior to paying. It's not in fine print. It's right there.
rockchalk06 reply :
On 10/1/2013 at 3:31 AM, gravestone said:Well was he scammed or not?????? I was thinking of joining fishound but after reading this i'm not sure if i'm gonna. Kudos to the mods for keeping this post up for the membership to read. A lot of other sites would kill any negative post relating to a sponsor.
No sir he wasn't.
A-Jay reply :
On 10/1/2013 at 3:31 AM, gravestone said:Well was he scammed or not?????? I was thinking of joining fishound but after reading this i'm not sure if i'm gonna. Kudos to the mods for keeping this post up for the membership to read. A lot of other sites would kill any negative post relating to a sponsor.
NO.
A-Jay
gravestone reply :
Ok that's a little comforting but i'd like to hear AJ's response, get his feeling on it.
AJMichigan reply :
There was nothing in the invoice, here is the e-mail I received back from Fishhound.
"You can only order product to test and keep if you are a paid member. When you agree to the terms and conditions in check out, you also agreed to the paid membership."
So, they don't put anything on the invoice or on the checkout page where it shows how much I will be charged, but they hide it in the terms and conditions that you have to click on to read. While not a scam, that's pretty low.
MO_LMB reply :
On 10/1/2013 at 4:46 AM, AJMichigan said:There was nothing in the invoice, here is the e-mail I received back from Fishhound.
"You can only order product to test and keep if you are a paid member. When you agree to the terms and conditions in check out, you also agreed to the paid membership."
So, they don't put anything on the invoice or on the checkout page where it shows how much I will be charged, but they hide it in the terms and conditions that you have to click on to read. While not a scam, that's pretty low.
Not true, they put a 15 day "free trial" membership in your shopping cart, which is on the checkout page. What do you think happens after 15 days? You failed to look at what that meant.
deaknh03 reply :
I joined using the free member ship, and was also charged the $9.95 fee. There was nothing in my shopping cart besides the couple of lures I was getting using the points I had accumulated. After I saw the fee on my credit card statement, I went back and sure enough it was in the fine print of the terms and conditions. I used the points given to me for the $9.95 I paid, then I cancelled my membership. I have no trust in a business model that relies on people not reading the "fine print". If you can't "test" lures with a free membership, what's the point?
deaknh03 reply :
I do take full responsibility for spending my own money, it is up to me to read everything before I commit, so I was not scammed, but the practice is not what I would prefer to be a part of.
MO_LMB reply :
I created a free membership, added something to my cart and this is what shows up when I go to check out. I don't see how this is deceptive at all. What do you think happens after your 15 days?
rockchalk06 reply :
On 10/1/2013 at 5:04 AM, deaknh03 said:I joined using the free member ship, and was also charged the $9.95 fee. There was nothing in my shopping cart besides the couple of lures I was getting using the points I had accumulated. After I saw the fee on my credit card statement, I went back and sure enough it was in the fine print of the terms and conditions. I used the points given to me for the $9.95 I paid, then I cancelled my membership. I have no trust in a business model that relies on people not reading the "fine print". If you can't "test" lures with a free membership, what's the point?
Free fishing reports from pros, guides and everyday people. Reviews and write ups to read on potential products you want to buy.
There is no deception here.
camovan reply :
Seems like such a short sighted 1980's infomercial strategy. If nothing else just makes a company with a good reputation seem like a fly by night operation.
gravestone reply :
Sure does.... Fine print='s SCAM IMHOOn 10/1/2013 at 5:36 AM, camovan said:Seems like such a short sighted 1980's infomercial strategy. If nothing else just makes a company with a good reputation seem like a fly by night operation.
BadBassWV reply :
On 10/1/2013 at 5:28 AM, MO_LMB said:I created a free membership, added something to my cart and this is what shows up when I go to check out. I don't see how this is deceptive at all. What do you think happens after your 15 days?
Did he say they charged him before or after the 15 Days??
Brian Needham reply :
Fine print does not = scam.
reading terms & conditions before signing for anything = REAL WORLD
life is hard kid, but its a whole lot harder when you are too lazy to read, then blame others for your mistakes.
Zach Dunham reply :
On 10/1/2013 at 6:44 AM, Brian Needham said:Fine print does not = scam.
reading terms & conditions before signing for anything = REAL WORLD
life is hard kid, but its a whole lot harder when you are too lazy to read, then blame others for your mistakes.
It isn't a scam, but it is a bit deceptive. After the picture was posted above it is pretty obvious that that is in your shopping cart, but I still consider that deceptive. Even though it still would be my own fault, I don't expect things that I didn't add to my cart to be in my cart.
gravestone reply :
Deception borderlines on a scam!!
gravestone reply :
On 10/1/2013 at 6:44 AM, Brian Needham said:reading terms & conditions before signing for anything = REAL WORLD
I would not have thought that joining a fishing site would involve such scrutiny of the terms and condition. Thanks for the insight!
Caylub reply :
This seems like a simple case of "you live and you learn" to me. I've had this happen to me. Of course it was my fault. I didn't read that I needed to cancel my monthly subscription if I didn't want to be charged after the 30 day free trial. I was charged $30 a month later for a subscription I wasn't using. It made me mad and I grumbled about it awhile but, in the end it was my fault so all I could do was learn to read things more thoroughly and be careful on the internet.
gotarheelz14 reply :
Freedom to Contract, Freedom FROM Contract.
Sponsor or no sponsor, this type of "hidden fee" tactic is quite disgraceful. Why not state your method of business outright in your ads or make it completely clear and up-front rather than tuck it away in some agreement that you know people are NOT going to read.
Newsflash, even in the context of huge business orders and deals, PEOPLE DO NOT READ THE FINE PRINT OR AGREEMENTS. Often times we are talking about agreements in the millions of dollars and still, people, even lawyers, do not read the contracts. See UCC-2-206, 2-207.
Thanks for posting this thread man, definitely will not be doing business with them.
AJMichigan reply :
On 10/1/2013 at 7:20 AM, gotarheelz14 said:Freedom to Contract, Freedom FROM Contract.
Sponsor or no sponsor, this type of "hidden fee" tactic is quite disgraceful. Why not state your method of business outright in your ads or make it completely clear and up-front rather than tuck it away in some agreement that you know people are NOT going to read.
Newsflash, even in the context of huge business orders and deals, PEOPLE DO NOT READ THE FINE PRINT OR AGREEMENTS. Often times we are talking about agreements in the millions of dollars and still, people, even lawyers, do not read the contracts. See UCC-2-206, 2-207.
Thanks for posting this thread man, definitely will not be doing business with them.
Absolutely agree with you. What happened to honesty in this country when it comes to corporations and big businesses?
gravestone reply :
At the very least fishound should let him keep the free stuff and credit him what he paid for.
OkobojiEagle reply :
Most offers that seem to good to be true... are.
oe
Brian Needham reply :
On 10/1/2013 at 7:20 AM, gotarheelz14 said:PEOPLE DO NOT READ THE FINE PRINT OR AGREEMENTS.
that is their fault NOT the business's ...........
in fact, since everyone is whining *** bags and too lazy to read, I think I will sign up for Fishhound. I have heard GREAT things about Fishound and I am glad this thread was posted to bring Fishhound back in front of me.
for those poor souls that can't/won't read T&C agreements, good luck battling Facebook, your local bank, Instagram, any message board, ANYTHING that has a waiver/T&C attached to it.
Yall are aware, ANY picture posted on bass resource, or anywhere else can be used, for any reason, at any time.....you gave your permission when you clicked the "I agree" box.
good luck in life........
slonezp reply :
http://youtu.be/wozm6IIIDVU
I'd post more, but most of the south park episode is not BR friendly.
camovan reply :
On 10/1/2013 at 8:00 AM, Brian Needham said:good luck in life........
says the fisherman in white pants lol
Glenn reply :
Ok kids, enough! There is no intentional deception here at all! Nor is there any scam!
You ought to know by now that if a company is a supporter of BassResource, they've been carefully screened before they were allowed to advertise here. I know these guys. I've met them at ICAST, and they're legit. I've also heard many good things about them from a lot of respectable industry insiders.
Their only mistake is not making the terms of the agreement more prominent.
That's not a scam, nor is it malicious. That's a poor user-experience, which both the mods and I have already brought to their attention.
Since the OP posted about this in the first place, I fully expect him to post again about his great experience when FishHound takes care of his grievance.
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