Tw Order Left Behind?! 2024
Balshy Fishing reply :
Was anybody's order left at the facility within the past few days? It updated on my tracking last night at 1036 and said it was and I haven't heard ANYTHING since.
Should I be concerned?
Choporoz reply :
About what? I don't understand much of what you wrote....TW has never been the fastest kid on the block...or even close....if you got charged, you'll get your stuff....if you don't, then call TW....nobody here can help you with your order
fishballer06 reply :
Considering there was a national holiday 2 days ago, and there being a 15% sale over the entire weekend, I wouldn't get my panties all in a bunch on only the second business day after all of that.
I don't know what your tracking says, but it could also be the shipping provider who is backed up as well. If you have a legitimate concern, I would call TW.
Balshy Fishing reply :
Apparently they left an entire truck load of orders at the facility. Many people called in to ask about it.
bigbill reply :
The sales combined with holidays causes backups.
nascar2428 reply :
If the scheduled delivery date hasn't changed, I would not worry about it. I placed an order Tuesday before the deadline. Shipped today, arrives at my door on Friday. I paid the extra $5
Choporoz reply :
On 9/10/2015 at 3:10 AM, The All-Star said:Apparently they left an entire truck load of orders at the facility. Many people called in to ask about it.
What does this mean?
What did the vendor tell you when you called them?
Balshy Fishing reply :
They told me that UPS left a truckload of orders behind at the facility and the package won't arrive by tomorrow night like guaranteed.
They haven't updated any tracking in almost 16 hours.
The TW rep said that they haven'T heard much from them regarding the issue but many people have called bc their orders are delayed bc of the mess up at UPS
FinCulture reply :
On 9/10/2015 at 3:32 AM, The All-Star said:They told me that UPS left a truckload of orders behind at the facility and the package won't arrive by tomorrow night like guaranteed.
They haven't updated any tracking in almost 16 hours.
The TW rep said that they haven'T heard much from them regarding the issue but many people have called bc their orders are delayed bc of the mess up at UPS
So the lesson here is... always choose FedEx.
Choporoz reply :
On 9/10/2015 at 3:46 AM, FinCulture said:So the lesson here is... always choose Xanax.
Fixed it for ya, FC.
mprestonSEK reply :
Same thing happened to my order. I placed my order before noon on Monday and when I go to track my package it says delay and that it has been left in the facility. I paid for 2 day air and its not going to happen
BassinLou reply :
Like the old saying goes.... S#$T happens!! TW will do their best to fix what is in their control for you. You will get your stuff soon enough.
MIbassyaker reply :
Take a deep breath.
The world is full of moving parts and sometimes things get stuck, briefly. It happens.
Senko lover reply :
On 9/10/2015 at 3:10 AM, The All-Star said:Apparently they left an entire truck load of orders at the facility. Many people called in to ask about it.
My dad's a FedEx driver, and trust me, late freight happens all the time. Stuff gets left, not delivered, it just happens. Everything should get to you, don't worry.
Balshy Fishing reply :
Hey guys, I didn't mean to offend anyone!!
I was just wondering if this happened to anyone and what not.
Raul reply :
It´s not TW´s problem, it´s Fedex´s problem.
Logan S reply :
My order must have been on that truck too, getting the same 'Delayed' message from UPS. I ordered over the weekend and paid the $5 for 2-day shipping, so hopefully it'll get out today and I'll have it by Friday. First time I've ever had a shipping issue with TW and I've been ordering from them since the days of their old site...So I'll cut 'em a little slack 
. They can't control what UPS does anyway.
Hoping it'll get here on Friday so I can use the stuff this weekend! If anyone hears an update, post it in this thread since it seems many of us are effected.
desmobob reply :
I placed an order that was shipped two-day UPS and was in two separate shipments. The tracking for one says "Delayed" and the other is on time. The UPS tracking page for the delayed package says they left the package in their facility.
I'm not sweating it. I have faith in TW and UPS.
Tight lines,
Bob
buzzed bait reply :
i had this happen before (three times) with TW and each time it's because someone there puts my zip code wrong, thus causing some delay. Seriously has happened the past 3 orders, same screwed up zip code. If you paid the extra $5 or $10 to expedite the shipping and it doesn't arrive on the quoted date, they will refund your shipping charge. And that's about it.... otherwise you just have to wait for it.
Retired@176 reply :
TW will refund u your $5 if order is not within the 2 day deal, just notify them
FinCulture reply :
On 9/10/2015 at 3:49 AM, Choporoz said:Fixed it for ya, FC.
Thank you sir!
Kentuckysteve reply :
UPS = Un Predictable Shipping!
RUSS9999 reply :
I ordered from them Saturday night, it shipped Tuesday morning. Tracking Says it's on it's way on time.
Montanaro reply :
It's not a ups problem, it's a culture problem.
If you don't get a package from California to Virginia coast in 2 days we complain.
Granted we pay for that service but at some point we gotta realize that that is an incredible feat.
Kentuckysteve reply :
On 9/10/2015 at 8:46 AM, Montanaro said:It's not a ups problem, it's a culture problem.
If you don't get a package from California to Virginia coast in 2 days we complain.
Granted we pay for that service but at some point we gotta realize that that is an incredible feat.
I have to agree but they should not charge and guarantee delivery if they can't perform that incredible feat.I have had so many problems with UPS that i will never pay for overnight or 2 day delivery because i know for a fact they can't always do it.But that won't stop them from taking your money and saying "we'll get it there on time". And your'e right it is also a culture problem especially with young people.
tomustang reply :
It lost the incredible feat once someone else packaged it and put a price tag on the service.
I don't really care if there's a delay and wouldn't care about the $5 refund for the 2-day ship. Stuff happens, but once you get a gang of people call up complaining it would be nice if they sent out emails alerting of the delay.
Montanaro reply :
My package was delayed too. I'm sure I'd be frustrated if I needed it for a trip but I expect to have it by Sunday for my outing.
I love ups btw. I've never had an issue that wasn't resolved fast and my usual delivery woman is nice. Now I've had bad experiences with fedex losing packages and delivering them to wrong locations.
Klebs01 reply :
My order was also delayed. Just checked and it now says it will be delivered Friday. I'm glad I should still have my order for Saturday morning fishing.
stkbassn reply :
On 9/10/2015 at 2:52 AM, The All-Star said:Was anybody's order left at the facility within the past few days? It updated on my tracking last night at 1036 and said it was and I haven't heard ANYTHING since.
Should I be concerned?
I had a return that I sent back for exchange and it reached them on Thursday. I put in another order over the weekend that I chose 2ND day air shipping for the 5 buck price...it left and will be here tomorrow. My other order is a ground shipping order and is supposed to leave tonight. I called and they said the ground shipments got pushed back from the sale and 2nd day air shipments. Hoping it leaves tonight but I know I'll get it. Rest assured they'll take care of you. Don't worry.
Coonedawg reply :
Mine also had "delayed" as the status and said it had been left at the facility. Hopefully I'll still have it before my Friday evening fishing trip since I paid for the 2 day shipping. If it doesn't it isn't the end of the world. Probably willing to bet that TW sends out extra promo codes to people whose packages were delayed.
zmankane24 reply :
Mine was delayed also called tw and talked to Travis. He said that ups left a truck and if it not here by Thursday to call and they will not charge for shipping
travis23 reply :
My package is behind too. I paid the extra $5 for 2 day. I could care less, as long as it's here by the 26th!! TW is top notch, and every single problem I have ever had, they fixed.
RiverDave reply :
San Luis Obispo, CA, United States 09/09/2015 9:01 P.M. We left the package in our facility. This may cause a delay. We will deliver as quickly as possible. / Delivery will be rescheduled.
Me too. Now I'm a shakey head.
MIbassyaker reply :
"Hell hath no fury like an angler forced to wait a few more days for his TW order"
Ordered mine on Friday. Regular ground; not 2-day. Scheduled Delivery updated to: Tuesday 9/15.
Sounds like most of you are still getting yours before I'm getting mine.
Last_Cast reply :
ordered mine friday with two day shipping...got it in time, suckersssssss.
Just kidding guys!.
TW is good with their customers.
thomas15 reply :
Placed an order on Friday the 4th will get it on Monday the 14th which is fine as far as I'm concerned.
Glenn reply :
3 pages? If you have any issues with shipping from your favorite online tackle store, please contact them directly.
And scene,
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