Z Grills ZPG-7002B 2020 Upgrade Wood Pellet Grill & Smoker, 8 in 1 BBQ Grill Auto Temperature Controls, inch Cooking Area, 700 sq in Black review and price compare 2025
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you can compare the product price from Costco, wayfair, bestbuy, lowes, target, homedepot, Walmart, ebay, amazon to find the best price for you
Product overview
Brand | Z GRILLS |
Model Name | 2020 Upgrade |
Power Source | Wood Pellet |
Color | Black |
Item Weight | 84 Pounds |
Item Dimensions LxWxH | 48 x 22 x 51 inches |
Fuel Type | Electric, Liquefied Petroleum Gas |
product features
- by entering your model number.
- ★ULTIMATE 8-IN-1--Barbecue wood fire pellet grill: grill, smoke, bake, roast, braise, barbeque.
- ★PELLET GRILL TECHNOLOGY--★ FLAVOR--There just isn’t an easier way to get the flavor of wood smoked food than with a pellet grill. Try it and you’ll taste the difference from a GAS or CARBON grill; ★ ACCURACY--Most stay within 10 degrees of the set temperature, no matter if its 10 degrees or 110 degrees outside; ★EFFICIENCY--You can cook for about 20 hours per 20 lbs. of pellets. When you do the math, you will find that pellet cooking typically costs less than a comparably sized GAS or CARBON gr
- ★EASIER THAN YOU THOUGHT--One button starts up and temperature control eliminates starter fluid. No need to run to the local station to trade in your propane.★EASY TO USE--Electronic AUTO-Start Ignition, Digital Auto Temperature Control, LED temperature readout. Super easy cooking even for beginners. ★EASY TO CLEAN--Special Designed Waste Oil Collector to assist you with safe and easy cleanup. ★EASY TO MOVE--Upgraded cart with locking caster wheels.
- ★2020 UPGRADE--Known Issues Fixed and More Precise Temperature Control and Pellet Feed Control System. The new upgrade digital control board auto ignites the grill and allows you to set the cooking temperature from 180°f to 450°f.
- ★AUTOMATED ELECTRIC FEED SYSTEM--Maintains the heat within 10 degrees of the set temperature for you from 180ºf to 450ºf and produce the optimal amount of smoke. Just set it and let it work: No more babysitting. Enjoy the cooking!★FAN-FORCED CONVECTION COOKING--Eliminates the need for a rotisserie and creates a versatile environment for grilling, roasting, smoking, braising and baking.Whether you want to grill some hot dogs or slow smoke a rib roast, pellet grills can do it all with ease.★HUGE G
- ★FAN-FORCED CONVECTION COOKING--Eliminates the need for a rotisserie and creates a versatile environment for grilling, roasting, smoking, braising and baking.Whether you want to grill some hot dogs or slow smoke a rib roast, pellet grills can do it all with ease.
- ★HUGE GRILLING AREA--grilling area Dimensions 19. 2 x 26 inches, smoking/warming rack Dimensions 6. 9 x 27. 5 inches, total rack surface area 700 square inches. 20 pounds hopper capacity.
From the manufacturer
The ULTIMATE 8-in-1 Grill & Smoker
| | | |
Advanced Wood Fire Technology Z Grills wood pellet technology gets you wood fire flavor at the convenience of propane or gas. You can cook for about 20 hours per 20 lbs. of pellets. Super versatile and wide temperature range from 180 to 450 degrees to grill, smoke, bake,roast, braise or BBQ. | Easy to Use Super easy cooking even for beginners: Electronic auto-start ignition, Digital Auto temperature Control & Real-time LED temperature display. Stainless Steel Built: High resistance to corrosion means a longer lasting grill, with a sleek and polished finish. | Consistent & Precisely Digital temperature control automatically adds pellets as needed to regulate the temperature. Most stay within 10 degrees of the set temperature. Convection heat distribution technology ensures food gets cooked evenly to perfection. | Huge Grilling Area & Hopper Capacity Grilling area dimensions 19.2 x 26 inches, smoking/warming rack dimensions 6.9 x 27.5 inches. Total rack surface area 700 square inches 20 lb Hopper Capacity. Heavy duty all terrain wheels. Rust proof cover & racks. |
Enjoy Your Cooking
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Argentina Style Roast Veal | Grilled Bacon Wrapped Asparagus | Smoked Salmon |
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Total Cooking Area | 452 sq in | 538 sq in | 694 sq in | 1060 sq in | 694 sq in | 1060 sq in |
Main Cooking Area | 324 sq in 21.5" * 15.5" | 330 sq in | 504 sq in 19.2" * 26" | 432 sq in | 504 sq in 19.2" * 26" | 432 sq in |
Warming Rack Area | 128 sq in 22.6" * 5.3" | 270 sq in | 190 sq in 6.9" * 27.5" | 374 sq in + 255 sq in | 190 sq in 6.9" * 27.5" | 374 sq in + 255 sq in |
Hopper Capacity | 15 lbs | 8 lbs | 20 lbs | 20 lbs | 20 lbs | 20 lbs |
Assembled Weight | 84 lbs | 73 lbs | 112 lbs | 134 lbs | 146 lbs | 144 lbs |
Assembled Dimensions | 45" x 28" x 49" | 47" x 21" x 49" | 48" x 22" x 51" | 54" x 29" x 53" | 48" x 22" x 51" | 54" x 29" x 53" |
Package | one package | one package | one package | two packages | two packages | two packages |
Cooking Grids | Porcelain Coated Cast Iron | Porcelain Coated Cast Iron | Porcelain Coated Cast Iron | Porcelain Coated Cast Iron | Porcelain Coated Cast Iron | Porcelain Coated Cast Iron |
product description
Color:Black
About Z GRILLS:
We’re a U.S-based brand that has been making high-quality grills and smokers for more than 30 years. With warehouses in Los Angeles, California and Atlanta, Georgia, we’ve exported top-of-the-line products to Europe and all around the United States. We’re proud of what we do and stand behind everything that we build.
Our goal is to make high-quality pellet grills more accessible. We hope to reach as many people as we can and offer them a chance to enjoy a truly unique grilling experience at an affordable price.
Z GRILL ZPG-700 Series Wood Pellet Grill and Smoker
1. Grilling Area Dimensions: 19.2 x 26.25 inches=504 square inch
2. Smoking/Warming Rack Dimensions: 6.9 x 27.5 inches = 190 square inch
3. Cooking Temperature: 160°F to 450°F
4. Hopper Capacity:20 pounds
5. BTU's /hour: 25,000
6. Auto Temperature Control: Internal Temperature Sensor with Digital Control
7. Pellet Purge System: Digital Control
8. Electronic Auto Ignition: Digital Control
9. Shutdown Recycle Mode: Yes
WHY BUY A Z GRILL WOOD PELLET GRILL?
1. ★ULTIMATE 8-IN-1--Barbecue Wood Fire Pellet Grill: Grill, Smoke, Bake, Roast, Braise, Barbeque.
2. ★EASIER THAN YOU THOUGHT--One button starts up and temperature control eliminates starter fluid. No need to run to the local station to trade in your propane.
3. ★EFFICIENCY--You can cook for about 20 hours per 20 lbs. of pellets. When you do the math, you will find that pellet cooking typically costs less than a comparably sized gas grill.
4. ★ACCURACY--Most stay within 10 degrees of the set temperature, no matter if its 10 degrees or 110 degrees outside.
5. ★VERSATILITY--Whether you want to grill some hot dogs or slow smoke a rib roast, pellet grills can do it all with ease.
6. ★FLAVOR--There just isn’t an easier way to get the flavor of wood smoked food than with a pellet grill. Try it and you’ll taste the difference.
product details
important information
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Questions about Z Grills ZPG-7002B 2020 Upgrade Wood Pellet Grill & Smoker, 8 in 1 BBQ Grill Auto Temperature Controls, inch Cooking Area, 700 sq in Black
Q:
Is this good for grilling (burgers, hot dogs, chicken), or is it more of a smoker? Does it take a lot longer that propane for those items?
Answer: I grill a ton with it. It can take longer than a propane grill. No matter what I grill I turn it to the highest temp, let it preheat about 10 minutes, the put ge meat on. Steak take 20-30 minutes depending on how you like them. Chicken 20-15 minutes. The thing is that it cooks evenly and you don’t have to check it. Set a timer to flip once then a timer to take it off. Easy. I love mine.
Answer: Yes, I’ve cooked hotdogs and hamburgers...just turn it up to 375. Might take a bit longer for hamburgers than a propane grill and there’s no flame hitting the burgers, but the taste is great.
Answer: It’s more of a smoker, slow cooker. Not to good for grilling. I’ve used it a lot to cook roast.
Answer: It is great for all that and takes the same amount of time as a propane bbq. We absolutely love it and u can cook so many different ways.
Answer: It is good for grilling as well as smoking and it also has a temperature control. Takes ten minutes to fire up.
Answer: Works great for grilling, it gets up to temp quickly and cooks just as fast as propane.
Answer: You can use it both ways to do burgers and such just remove the heat shield so you can do direct heat
Q:
Does it come with a bucket on the side to catch grease. I see a holder
Answer: Yes it comes with a bucket to catch the grease and it also comes with a grill cover. I absolutely love this grill and it is so easy to clean.
Answer: Yes, the bucket is very small, but if you cook with lean cuts much of the grease will collect on fill on the drip pan inside. It is easy to dispose of the foil when necessary. But a roll of extra wide foil and it is all one piece.
Answer: Yes it comes with a very nice bucket
Answer: Sure does! Works like a charm too
Answer: Yes it does, the only thing you will need after assembly is pellets.
Answer: Yes and a cover also.
Answer: Yes
Q:
can you use any pellets or do you need to buy the z grill pellets?
Answer: I use Treager Pellets, a blend that I buy at Costco. You can use any brand but research first as there are many different variations in quality and materials.
Answer: any pellets work fine. Academy has good selection and Walmart does to.
Answer: Seems you can use any brand as long as they are pellets and not chips
Q:
Any problems with rust
Answer: I have had my Z grill for 19 months and no rust at all however I have a cover for it and keep under my upper deck
Answer: Sorry have not had it long enough for rust, but it is a awesome grill and it comes with a cover
Answer: I have own it for a few weeks. So the answer is no. However, the unit is built solid. I dint think i will have issuea with it.
Answer: No so far. I've only had it a couple months. I use it all the time. It's great.
Q:
Does this come with the internal temperature probes?
Answer: Yes, there is a probe, inside the grill, that monitors the temperature and adjusts pellet consumption correspondingly.
Answer: For the grill but not the meat
Answer: No it does not
Answer: No it is not incl7
Answer: Yes it does.
Q:
does this model have the upgraded temperature control and will it keep temperature within 15 degrees of set temperature
Answer: I know this is the newest model. I'm not sure if it is the upgraded temperature control or not, but I've cooked several meals on it since I purchased this grill, the most I've seen the temperature vary is 5 degrees. I've smoked jerky for 8 hours in freezing temps and this gem maintained a good temperature. I also cooked our Christmas goose on it for 4 hours in cool to cold outside temps, still maintained the proper temperature.
Answer: Look, I have owned my grill just over 1yr...."0" issues...within 15°?? Never paid attention....but...not 1 bad meal yet....just watch your internal temp....most of the peolle overthink these grills....season or marinade...put on smoke setting 2 or 3 hrs....then raise temp around 200-250...now keep an eye 9n "Internal temp"
Answer: I have seen no wide variance in temps being held close to set amount...certainly within 15 degrees or less.
Answer: I've had no trouble keeping a constant temperature 5 to 10 degrees.
Answer: Mine holds within 5°+/- set temperature
Answer: This grill works amazing ...finally got to use it when I got home in November. Put it through the paces with a few prime ribs and individual rib eyes...all perfect and yes it holds temp within 5 degrees
Q:
How long does it take to assemble?
Answer: Took me about an hour or so. It comes mostly assembled. You have to put together the pedestal and put the burner in place. It is really pretty simple.
Answer: We had it done in about an hour or so ...we love it!!!!
Answer: Took a little over an hour very simple great instructions
Answer: About an hour give or take
Answer: Depends on your dexterity and cordination
Q:
What is the actual size of the cooling area.is it long and narrow or more square
Answer: Long and narrow
Answer: cooking area is 19.5x26 with a second removable shelve 7.5x26
Q:
Would you recommend this as an everyday grill?
Answer:
Answer:
Answer:
Answer:
Answer: For the price & ease of use, this grill is great. Don’t do a lot of steaks any more-hard to digest in my old age. If I do, I prefer my Weber Smoky Joe w/charcoal. A Turkey in the Zgrill is outstanding. Please read reviews of all grills before you buy. I had a trager-junk!!!
Answer: Yes, I have not even touched my propane grill since getting this. As others noted it is limited to 450, but you can reverse sear a steak and it comes out great. I did 3 large bone in ribeye steaks and they were AMAZING!
Answer: Yes , absolutely .I use mine all the time . I want eat a steak at restaurants anymore only from my Z GRILL
Answer: YES!! Since I bought mine, I use it for superb grilling experience everyday!!
Answer: In short; yes. I routinely use it for cooking hotdogs and hamburgers during the week. But longer cooks on the weekend are great as well.
Answer: Absolutely! It works great! heats up fast! the only thing is you have no direct flame to sear.
Answer: Absolutely, best investment ever made!
Answer: YES.
Q:
Can I fit a turkey 20 lb+
Answer: Just bought a 14 lb Turkey haven’t try it
Answer: Yeah. The top tray comes out. We did a turkey last year (can't remember how big it was though).
Answer: Probably with the top rack out . I was able to do a 20lb brisket & 14lb pork butt at the same time.
Answer: Yes, you'll need to remove the top rack. But there's plenty of room...
Q:
Where is the stove made....and what is it made of? Powder coated stainless..painted galvinized steel...?
Answer: China/ Steel / Powder coated . Very easy to put together Tools included. Be sure to read and follow fire up directions. very well built
Answer: USA. Steel or stainless steel depending on model.
Answer: Made in china I dont care what any one says. When you get it you will find out.
Answer: Made in USA.
Q:
how do you empty the hopper?
Answer: Home Depot sells a $19 shop vac called a "buckethead" that works well on pellets and ash.
Answer: I don't change to different pellets that often but they dip out easily.
Q:
Does this come with pellets?
Answer: It appears that this newer model comes with a cover instead of pellets. When I bought mine almost two years ago it came with pellets. I however would have preferred the cover. I recommend the pellets from Rural King if you are looking for pellets. They are cheaper than most places and have a great flavor.
Answer: It does not come with pellets when you initially order it. You will have to order pellets in order to use it.
Q:
my z-grill smoker feeds the pellets to fast. How do I slow them down?
Answer: When it first starts out they usually go in pretty fast and the temperature will raise above the set temperature, but as the grill gets hot and starts to burn, the pellets slow down and the temperature will begin to regulate to the set temperature.
Q:
What is the difference between the zpg-7002b and the zpg-7002d? there is almost a $150 difference.
Answer: The d has enclosed storage underneath with doors. The b has an open shelf
Q:
How long to get ready to grill heat wise
Answer: Once the grill has ignited and you shut the lid, I generally wait about 15 minutes. Than you are ready to go.
Q:
does it need to be plugged in to 120 v or 240 v?
Answer: I bought my from Amazon in the US. It is 120V AC standard electrical outlet. The reason I say that I bought it in the US, outside the US many countries have 220V AC as standard outlets. But nothing special is needed.
Answer: 120 just go ahead and buy it I absolutely love mine I'm just having a problem getting a receipt that proves I bought it so I can send it to z grill without it I have no warranty I just don't know how to get one I've tried everything I'm not very good on a computer wish Amazon would just send z grill one
Answer: It plugs into 120 VAC. Which runs the controls, feed and blower.
Answer: Standard 110v ac plug for a house
Answer: The unit I bought plugs into 120V outlet.
Answer: 120
Answer: 120
Answer: 120. Standard outlet
Answer: It requires 120v.
Q:
Is this grill easy to clean?
Answer: Yes there is only the grates,a drip pan, and a heat diffuser. Then a wet dry vacuum cleaner will do the trick.. make sure grill is cold..
Q:
Can you remove warming rack?
Answer: Yes I removed the racks and grease cashing tray and pressure washed it in preparation for Thanksgiving . Got a brand new looking grill. I got it a month ago and I am averaging 3 uses a week. My family loves it, for the first time this Thanksgiving my grandson ate the turkey and loved it.
Answer: Yes. I remove it to do a Turkey. It just lifts out.
Answer: Yes.
Answer: Yes it can be removed. Thanks for reminding me, I need to put mine back in.
Answer: Yes you can, but I will be honest with you Dont buy the ZGrill go with a pit boss or another brand these grills dont smoke well at all
Answer: Yes
Q:
what is this company saying the difference between char-grill and grill is? It's listed as a feature but I don't see anything different?
Answer: I’m not sure, but have. I have used mine twice as a grill and there is no charcoal it is cooking with wood. You just set the temp and it will do the rest.
Q:
What are the measurement dimensions of the bottom shelf?
Answer: 19.5" x 267"
Q:
Can you use wood instead of pellets?
Answer: No, only pellets work their way through the auger
Answer: No, this smoker is designed for pellets only.
Answer: I have never tried regular wood
Answer: Yes if you get the Heavy D heat diffuser replacement from smoke daddy
Answer: Not with the auger system used on this unit.
Answer: No
Q:
sear capability?
Answer: At highest heat I am able to get a great sear/crust on my ribeyes. Just make sure that it hits the highest temperature and is there for a while before placing your meat on it.
Q:
Is this able to smoke cheese?
Answer: The lowest setting is too high to smoke most cheeses, I would recommend a smoke tube instead.
Q:
Does this grill pair with an app for digital monitoring?
Answer: No it won’t. I’d highly recommend you buy a different brand. I bought one of these and it was very erratic in temp control. The seal between the lid and body left gap that needed a seal applied. I never cooked on mine and just sent it back. So, buyer beware.
Answer: No, it does not. I purchased a Weber igrill device that works great.
Q:
Temperature maximum
Answer: 450 f
Q:
How many cooking sessions do you get per bag of pellets?
Answer: The amount is based on cooking time and temperature. Most long cooking time is usually at lower temperatures. I used about 15 lbs of pellets for 12 hours cooking a brisket. For Ribs I usually can get stlesstfour sessions with a20 lb bag.
Q:
Why is the manufacturer of Z grill not fixing the temperature control problem with there grill
Answer: I'm not sure about that. I bought a probe thermometer for reading internal meat temps and the smoking area. Seems to be a good method so far.
Q:
what is the pellet surge system?
Answer: As i understand it, your preset temperature setting correlates with a predetermined mix of fan time and pellet auger duration to hold that temperature. Higher desired temperatures result in more fan run time and longer pellet augering cycles.
Q:
What gauge steel is the body of the grill?
Answer: I'd guess 16ga (.0598") to 14ga (.0747")
Q:
How do i get ahold of the seller? I purchased this smoker on 4/30/20, and it still has not shipped. I am just wondering when it will ship?
Answer: You can try their customer service number which is available online. Their customer service is horrible though. I had lots of problems and I could only get a hold of z grill through Amazon customer service.
Answer: Don’t know that answer
Q:
How is their customer care after 6 months or more? Anyone have any experience with them slightly longer down the road??
Answer: No
Q:
Question #1 h/w/d isn't given and i would like to known? #2 can you buy a fitted cover for this unit as i will store it outside in winter?
Answer: It has a cover with it
Q:
will a treager insulation cover fit this grill?
Answer: don't know
Q:
How do these hold up long term?
Answer: I have not had it for a long time. About 6 months. But love it
Answer: very well.
Q:
Can you use charcoal
Answer: No
Q:
How do I find parts?
Answer: I am sorry I cant help you there. My grill came with a missing part and I have yet to get a reply to my messages. I am frustrated and now I see I will have to spend more of my time trying to resolve this. My email is rdavidnsa at gmail if you find a place to get parts. if you shoot me an email I will let you know if I get my parts and send you the info. Thanks David
Answer: There is a parts list in the owners manual/installation instructions. If you already own the grill and have lost this paperwork, I suggest contacting Z Grills directly for parts.
Answer: I had 2 faulty temperature units on mine. Z grill replaced it once but not the second time. I got a vastly superior replacement temperature control unit and auger from Smokkedaddy.com Their Pellet Pro unit is digital vs analog. Holds with in 5 degrees of set temp just like your oven. Zgrill customer service is not in the IS
Answer: I would go to their website www.zgrills.com there are phone numbers listed that you can call also you can use customer support. The grills have a 3 year warranty. I have been told there customer service is very good but I have not had to use it tho. Hope it helps
Answer: I ask the Smiths, Did you try calling Z Grills Directly, or even send them an email? good Luck with that.
Q:
Is the zgrill powder coated?
Answer: I don’t know what coating but used many times left out in rain, wind very high temps in Southern California and paint not damaged after 2 years.
Answer: yes it seems to be, at least on my model
Q:
If the pellets run out will the system shut off automatically?
Answer: It will have nothing to burn so it wouldnt matter if it shut off or not. Wont get hot and wont smoke.
Q:
Where do you get the drip liners for the small bucket cage it came with?
Answer: I use wax lined paper cups. you can get at any grocery store.
Answer: on amazon
Q:
Does this one come with cookbook
Answer: Mine did not include a cook book. I had to buy it separately.
Answer: No! you have to buy it.
Answer: No it does not
Q:
Customer service
Answer: I have no problems with Customer service. They always been excellent.
Q:
What is the weight of the z grills zpg-7002 wood pellet grill & smoker, 8 in 1 bbq grill auto temperature control, 700 sq inch cooking area, black?
Answer: Around 130 lbs
Q:
My heat baffle came very greasy am i suppose to leave it like that or wipe it off before starting the grill?
Answer: I've watched a few pellet grill you tubes and everyone suggest that you use a plastic scrapper when the grill is cool to scrape any fat or grease. This is usually done when you vacuum out the pellet dust and change the foil.
Q:
Is this smoker big enough to smoke a 14lb turkey?
Answer: No problem at all .It 700 sq inches
Answer: Absolutely.
Q:
Is there an option for mesquite pellets?
Answer: Yes if you can find them and they are the proper size so they don't jam the auger when in use.
Answer: Yes I just buy them
Q:
Us based but designed in china? if the parts come from china it’s chinese not american. please disclose properly!
Answer: No
Q:
why does my grill heats up 60 to 80 degrees higher than it should?
Answer: Make sure temp probe is clean, keep vent open some and if its still a big difference get with Z grill for a new control board
Q:
How long does it take your grill to get to 450? I have run mine on high for over 30 minutes and can't get above 390
Answer: Mine went to 450 in about 25 minutes
Answer: Your environment GREATLY effect your temps. Mine runs much hotter now that its summer and 100 degrees are common. I have never tried to take mine to 450 degrees, so not much help here.
Answer: I’ve had the same experience
Q:
Where is everybody finding there hot spot.....I've heard back right hand corner, is this correct?
Answer: Mine is back left corner(closest to the hopper). That's where I perfectly burn my hot dogs.
Answer: I don't know I just smoke and grill and use the center mostly.
Answer: I would say back center
Product reviews of Z Grills ZPG-7002B 2020 Upgrade Wood Pellet Grill & Smoker, 8 in 1 BBQ Grill Auto Temperature Controls, inch Cooking Area, 700 sq in Black
M68bam : Not bad for the price.
I have owned a Traeger and sevaral GMG pellet smokers before, so when I read up on this one I thought I'd give it a try. It's pretty sturdy and even though the temperature control is not as good as my previous smoker's and does the job pretty good and for the price you should definitely give it a try.
palmtreefree : Just get a Traeger
After less than a year, the auger stopped turning. After cleaning out the entire chamber, the auger would still not turn. After a while, the grill would not turn on. Keep in mind I have had this product for less than a year with a total usage of about 10-15 times. I recommend just getting a better product that lasts.
PL9 : Sold-damaged product
This product was damaged. The barrel has two bows under lid and porcelain is bubbling and not all on the main rack. It won’t let me post photos. Customer Service asked for pictures and then never responded back!
Gilad Shoham : Terrible experiance
I got the grill and it was easy to install, but it never really worked. the fire inside never worked, I had to use an outside fire source, then I talked to their support they asked to fixed the Ignition rod, which I did and took 2 hours, and again it didn't work.
The grill doesn't keep the temperature even when I light the pellets myself.
Their support never answers the phone and it takes forever to get an email back, the first one took 3 days, and for the 2nd I'm still waiting.
Jeromy : Blame the shipping, right?
I was looking forward to this product for awhile! Unfortunately the product looks like it’s been through the ringer. The backside of the grill has multiple dents (coming from the inside to out), I thought oh well, as long as it cooks good. Then the assembly. One of the hinges was extremely bent (which doesn’t allow the lid to properly close). The inside was in shambles, so the part that the cooking grate sits on had about a 90 degree angle bend right in the middle! So bent it back down the best I could to control the “wobble” of cooking on it. I’m already upset at this point. Get it all put together and go to turn it on……it’s not getting power. So I have to remove the hopper assembly and disassemble it so I can see the wires, turns out it was jarred around so much 2 of the connectors weren’t connected. An hour of my life later it’s all put back together, ugly, and bent, but working. I just finished it so no I haven’t reached out yet to see if the selling company would be willing to at least send me another hinge.
FMP4 : Accuracy of temperature control is not as described
My new pellet smoker has been a disappointment. Although the physical construction/material/sturdiness is excellent, the stated accuracy of the temperature controller is NOT actually what the manufacturer considers acceptable. Customer support verified that have the upgraded model. The product description says +-10 degrees; however, my grill's controller is maintaining temps in a 40 degree band. Furthermore, it is maintaining temperatures at -5 degrees and + 35 degrees, relative to the set point (making average temp 15 degrees above setpoint). Customer support tells me that maintaining a 40 degree band is acceptable and won't affect cooking; not true, as my first meal (spare ribs) was over cooked and dry, because I had not watched temps during the cook and didn't realize it was maintaining a higher temp
Cara Coleman : Easy, Spot on Price Point, Perfect Gift
I bought this pellet smoker as a gift for Valentine’s Day for my husband. Needless to say, he’s been in love with it ever since! It’s a set it, forget it, easy way to smoke meats. The ability to control the temperature without having to constantly check takes a lot of the pressure out of the equation. He’s tried several different flavored woods in it and each time, he learns something new. Now to find a good butcher.
Cameron Logan : Well built smoking machine
I have had this grill for about a couple weeks and love it! The grill space is excellent and I love that the hopper holds a whole bag of pellets. I have used it grilling and smoking. The one that sold me was a brisket this weekend I smoked it for 12 hours without any problems in 12-25 degree weather.
I have 2 minor complaints. I had the grill set on 180 degrees for the brisket and it seemed to have some high swings up to 215 but then it would drop down. It's not a huge deal but I wish it wasn't quite as drastic. The other complaint is where the hopper assembly attaches to the barrel seems a bit weak. When you pick up the smoker to wheel it around the hopper moves and isn't as secure as I would like it to the barrel. I am going to fix it with some angle iron so it's not the end of the world.
But overall I love this grill/smoker it's just as good if not better then my traeger it replaced.
Jeromy : Blame the shipping, right?
I was looking forward to this product for awhile! Unfortunately the product looks like it’s been through the ringer. The backside of the grill has multiple dents (coming from the inside to out), I thought oh well, as long as it cooks good. Then the assembly. One of the hinges was extremely bent (which doesn’t allow the lid to properly close). The inside was in shambles, so the part that the cooking grate sits on had about a 90 degree angle bend right in the middle! So bent it back down the best I could to control the “wobble” of cooking on it. I’m already upset at this point. Get it all put together and go to turn it on……it’s not getting power. So I have to remove the hopper assembly and disassemble it so I can see the wires, turns out it was jarred around so much 2 of the connectors weren’t connected. An hour of my life later it’s all put back together, ugly, and bent, but working. I just finished it so no I haven’t reached out yet to see if the selling company would be willing to at least send me another hinge.
Gayle M. Jackson : Restaurant Owner
I've always been skeptical of Pellet smokers as an owner of a BBQ restaurant. but this thing does the job, It take longer than a professional smoker, but the process is easy.
I recommend
Amazon Customer : Excellent
First time with a pellet grill and I love it. I have to make something every weekend and so far so good. Easy to use and the food is so much better than gas. I am thrilled with this grill and everyone chows on what I make...try it, you'll love it
Amazon Customer : Great customer service
Smoker came with a large dent in the front. Customer service was great at refunding part of our money. It doesn’t effect the cooking, just didn’t expect to have an ugly dent in it for almost $400. Other than that, love how it works and cooks. It doesn’t really give a smoke flavor while cooking, you have to set it to the smoke setting which doesn’t get hot enough to cook meat for several hours before actually cooking to get that smoke flavor.
Srudy : Excellent and Easy Smoker
I love this grill for smoking meats. Couldn’t be easier and you still get the great taste as if you stayed up all night feeding the fire wood and coal. It’s ok for burgers and steaks too, but smoking meats is where this grill excels!
UPDATE: I had a mouse climb in my grill and chew the wires to my thermostat. Contacted Z-Grill customer service via email and they’re sending me a new part free of charge! Great service too! Thank you ZGrill! I’ll be back smoking again soon!
P. Stenzel : Smokes good, cool down and shut off feature
Pros: Smokes good, cool down and shut off feature, large grilling surface, with upper grill, even heat, Bright temp control with live digital readout, bottom shelf, sturdy heavy gauge metal construction and heavy duty wheels, not the cheap plastic ones.
Pellet bin can be used as a work shelf
40 lbs of free pellets worth $60
Cooks juicy even cooked meat with smoke flavor also adjustable. Undeniably flavorful and good.
There is an access hole in the side of the grill for meat probe wire, eliminating closing lid on the wire.
Excellent warranty and customer service
Cons: Out of production.
The new model grill is smaller for the same price but is made of stainless steel.
There is no Pellet shoot if you want to replace with a different type of pellets.
There is no clean-out for the ash in the fire box.
The existing probe wire access hole in the side is too close to the grill possibly burning of damaging your probe wire.
Not a con but nice options to look for:
There is no meat probe or jack in the controller. You have to supply your own probe with its own controller.
No optional equipment like a front shelf, right side shelf, sear box, or grill cover
As to accommodate for a sear box or work shelf on the right side the chimney stack should be mounted in the rear.
Not a con but a pat on the back for excellent customer service. After one month of use, I had a faulty on/off switch burn out.
The supplier Fed-X next day all the parts needed to repair. The repair took less than 15 minutes as it was plug and play (see photos)
Amazon Customer : Great customer service
Smoker came with a large dent in the front. Customer service was great at refunding part of our money. It doesn’t effect the cooking, just didn’t expect to have an ugly dent in it for almost $400. Other than that, love how it works and cooks. It doesn’t really give a smoke flavor while cooking, you have to set it to the smoke setting which doesn’t get hot enough to cook meat for several hours before actually cooking to get that smoke flavor.
Amazon Customer : Won't heat enough to sear a steak
Very impressed with the assembly and start-up instructions. Preheated grill to 450 temp set for 30 minutes. Showed that it never got to the max setting (quit at about 430 degrees). Put the steaks on and grill not hot enough to leave a grille mark on meat. Customer service is non-existant on hold 15 minutes before giving up.
Nathan : Solid with opportunities
Overall this is a solid grill/smoker. I have just a couple issues. 1. The grill lid does not make a tight fit letting smoke/heat out. I’ve tried to make adjustments to the lid to make it close tight with no success. 2. I had to add felt grill gasket to the edge of the lid to make a somewhat tighter fit. This should be something they give with the purchase of the grill. Lastly the handle is a bit flimsy when you go to move the grill. The handle is attached through the hopper with 4 screws. I would like to have seen the handle integrated into the grill itself to make it solid when you try to move the grill. Grill gets heavy when the hopper is filled.
palmtreefree : Just get a Traeger
After less than a year, the auger stopped turning. After cleaning out the entire chamber, the auger would still not turn. After a while, the grill would not turn on. Keep in mind I have had this product for less than a year with a total usage of about 10-15 times. I recommend just getting a better product that lasts.
chandlar : Broken after two months...
I've had this grill for 2 months now and I've loved it since I got it. After two months, it now keeps popping my breaker when I start to warm it up. Super disappointed that this is happening after only 2 months. Even better, I have to disassemble and troubleshoot what's wrong per their customer service. Won't recommend this grill to anyone...
Amazon Customer : great smoker
this grill/smoker is a great asset to anyone who loves to smoke meats, but doesn't have the time to babysit a charcoal smokers temp. the grill is heavy, which is good not cheap materials. love the free cover and gloves. only thing i don't like is the whole grilling area on the outside gets very hot, which is ok but it would be a problem with small children or tight areas. but worth the money for sure. and all tools come with this, you need nothing but a helper and a couple hours.
Srudy : Excellent and Easy Smoker
I love this grill for smoking meats. Couldn’t be easier and you still get the great taste as if you stayed up all night feeding the fire wood and coal. It’s ok for burgers and steaks too, but smoking meats is where this grill excels!
UPDATE: I had a mouse climb in my grill and chew the wires to my thermostat. Contacted Z-Grill customer service via email and they’re sending me a new part free of charge! Great service too! Thank you ZGrill! I’ll be back smoking again soon!
Crissyanna : If You Like Smoking, You Need This
This smoker grill is great! It's so easy to use, that even this novice BBQer has no problem cooking delightful meals on it. Hubby had it assembled in hardly any time at all. The temperature control is amazing on it and I can trust that it's going to remain stable if I'm not out there watching it. This is a great grill at a terrific price. You won't regret it.
Bobby K. : Awesome smoker
We have had this grill for a few months now and have cooked many things on it. Have to say I am very happy with the performance. I normally fry turkeys for thanksgiving but decided to try one on the pellet grill. Everyone loves it and will be doing all our turkeys on this thing now.
Pellet consumption is a lot lower than I thought it would be. I bbq on this pretty much every weekend and even some during the week. A bag of pellets normally last me 4-5 times on the smoker. Smoked a brisket for 8 hours and came out perfect and only used about a quarter of the pellets in the hopper.
Jay Zee : This grill is a smokin' deal!
To start with this grill arrived a day ahead of schedule and was very well packed. The directions were clear and straightforward. But, don't kid yourself by trying to assemble it all by your lonesome. It takes two people to do this right. It took me and my friend about an hour and a half to assemble this grill/smoker. Every piece fit together perfectly and this smoker is definitely high quality and well-made. I should also tell you it's heavy duty and I'm sure with proper maintenance and care it should last a long time. I went through all the procedures to do the initial firing and burn-in and everything went without incident. I'm now ready to start smoking some great brisket, ribs, and pulled pork etc. To say the least, I am impressed with this purchase and I'm sure you will be too.
STONE : Not worth the money e
Dented here and there , soft metal construction, lid doesn't close tight, easy half inch gap on both sides I don't see n
How thats optimal for temp control, not worth the money if it's not gonna hold temp and smoke . I will literally have to hammer things in place and reshape the lid . For the price I shouldn't have too.
Mark Simpson : Consumes alot of pellets and doesn't smoke at 225
The grill is awesome but didn't live up to some of the reviews I read so I feel the need to clarify for future purchasers. I read that the pellet consumption was slow and that the cost would be similar to gas. I went through a $12 bag of pellets my first weekend using the grill/smoker. Friday night I put it together in two hours. Not bad.
Saturday I broke it in on high for 45 minutes and cooked a steak for 20 minutes. Sunday I smoked a pork shoulder and ran out of a big bad of pellets.
The smoking temperature is only between 160 and 180 so you really can't smoke big pieces of pork at 225. The pork came out well unsmoked at 225 though.
I'm happy with the product but would have like to have this information before I purchased it.
ArchD : I'm not sure I ever want to get a pellet grill again after this.
This thing will not keep a decent temp. It fluctuates between 130 and 500 degrees. I have total buyers remorse right now. I have smoked on this grill about 10 times since I got it and only once was the temperatures within a 20 degree margin the whole time. I've tried so many things to get this grill to keep a constant temperature including changing out the controller, auger, fan, glow rod, and temp probe but it just will not keep a decent temp. This thing is a nightmare.
willy : Works great
Works as advertised. There is some temp fluctuation but given how pellet grills function temp flucuation will be hard to avoid. I have used mine a dozen times or so and have no complaints.
LEE MARIER : Best BBQ Taste
Just simply a GREAT pellet grill! Easy assembly and I did it alone in 45 min. Easy instructions and well built product. I did the burn in the same day and fired up burgers the following. Best tasting and juiciest burgers I’ve ever have. BUY THIS GRILL, you will love it!!!!
Canuk : Grills aren't cast iron per amazon description
I have used this a couple times now. The temperature does seam to fluctuate a lot. I am thinking of ordering the insulated blanket for it to see if that helps with the temp. I have done pulled pork, sausages and a couple other things at this point and everything turns out good. The searing option is a bit of a joke a least if you want to try and sear steak. The max temp is only 450, good to cook steak but I would use a flamethrower or a searzall at the end to get the nice crust you want.
One of my biggest complaints is the cooking grate material. In the side by side comparison on the site the grates are called out as a porcelain coated cast iron. They are actually cheap steal. The main grate I got was bent I complained about the material to the seller and I was told it would be to heavy to ship if they actually used cast iron. I asked them how their competition does it and I was sent a replacement grate but received no further response. This does cook good, I am just worried about the cheap steel grates rusting out before the rest of the grill since I have had that happen a few times now with propane.
JL : Jackpot grill excellent
Happy I purchased this smoker. I was thinking about what type of grill to buy. I went back an fourth between charcoal, propane, an electric smokers/ grills. Decided to buy this after doing some research an I’m happy I bought it. I can grill an smoke without buying 2 different items. I’m not a pro so this is nice just wasn’t to have cook outs an enjoy the food. I’m not in competitions so don’t care an didn’t want to spend a fortune on a grill/smoker.
Assembly very east an simple didn’t take long about a 1 hr. Don’t know why some people say it takes hours because it doesn’t.
Temperature to me it holds temperatures very well. One thing I noticed is that temps don’t hold well if it’s to windy or cold. If you want it to hold temps in those conditions go propane I guess.
Like I said I’m not a professional smoker but it does the job an I look up recipes to try out which is fun to do in my opinion.
Food taster so much better with wood pellets an everything seems to be more tender also. I would recommend this grill/smoker to anyone it’s great for the buck.
Kimberly M. : Customer Service SUCKS
I purchased the ZPG-7002B pellet smoker/grill in 2020 with extended warranty. I was so excited about getting this. First off, upon delivery, UPS dropped the grill and bent the back side and leg. No replacement was offered. I have only been able to use this grill one time. Started getting the error code Er2. I have called customer service numerous times. I have yet been able to speak with a live person. I leave messages, send emails. When they do try to call, phone will ring one time, and they hang up. I call them back immediately, and only get a recorded message. I'm very frustrated, so far it's been a big waste of money! They need to work on their communication with their customers. Their customer support is only there M-F 9am-5:30pm (California). I do not recommend the purchase of anything from ZGrills.
Amazon Customer : Five Stars
Works as good as Traeger but more affordable. The design is also better from my prospective
Dorrien : I love this grill
This grill is great. My first pellet grill and I haven't stopped cooking on it yet. Did my first brisket and it was a hit! Di wagyu beef, salmon, veggies, sausages, hot dogs, etc. Has plenty of room and the next thing will be a smoked gator! Easy to put together and easy to use. The fact that it comes with a cover is a plus.
Amazon Customer : Five Stars
Works as good as Traeger but more affordable. The design is also better from my prospective
MotoCampKelly : Tremendous letdown
After all the stellar reviews, decided to buy the Z Grills ZPG-7002B 2020. Grill arrived as expected. Assembled per instructions. Plugged into electrical outlet; grill displayed E2 error code. Unplugged, waited 5 minutes, plugged in. Control panel appeared to work so initiated set-up steps. Part way through set-up, electronics went blank, would not reactivate. Contacted customer support, proceeded through troubleshooting steps, no results. Customer rep determined the board was bad and elected to send a new board. Anxiously awaiting its arrival and hopefully assuming new Board is plug and play. If not, this has need an aggravating delay.
Reading reviews, I’ve found that this is a recurring issue with some Z Grills. If installing replacement board becomes a project, I’ll use Amazon Asurion program for full replacement and buy a Traeger. I know these things happen but I’d have a much higher review if customer rep would have sent the entire portion of the grill which contains the electronics. I fully intend to return whatever parts are supplied.
JK : Happy with the Z-Grill
Very happy with this product. I am a first time pellet grill user and it was relatively easy to use. The temperature control is good. The digital temperature gauge does show that the temperature go up and down when the pellets are being fed but give a few minutes and appears adjust back. I was out of town when it arrived so. I had my teenage son put it together and he said it wasn’t too difficult to do. All in all I am pleased with this grill.
Just Fifi : Best Upgrade I Ever Made
TLDR version of this review is: As long as your unit is not broken on arrival (see other reviews), the assembly and initial firing process took a bit of time. The set the temp and forget it aspect of a pellet smoker is a godsend. You won't regret buying one of these if you want to improve or upgrade from a traditional smoker.
I have smoked quite a few things on this grill since purchasing it. Every brisket, pork shoulder, rack of ribs and even vegetables have turned out amazing. I have been using a competition blend of pellets that uses Hickory, Maple and Applewood. The best advice I can give is to cover the drip pan in heavy duty foil to make cleaning the smoker easier.
Amazon Customer : great smoker
this grill/smoker is a great asset to anyone who loves to smoke meats, but doesn't have the time to babysit a charcoal smokers temp. the grill is heavy, which is good not cheap materials. love the free cover and gloves. only thing i don't like is the whole grilling area on the outside gets very hot, which is ok but it would be a problem with small children or tight areas. but worth the money for sure. and all tools come with this, you need nothing but a helper and a couple hours.
Cleo : Not the new control board!
I like the grill so far. It was easy to put together and is really sturdy. The reason I gave it only 3 stars was this was supposed to be an upgraded ignition board with temps to 475 degrees. The board only goes to 450. When I turn to high it says 450 then raisss to temp. In the item description it clearly says this comes with the newer board that goes to 475. False advertising.
Akira Yamamoto : Excellent Grill!!
I’ve had gas and charcoal grills in the past, but this pellet grill is the best one of them all. It’s not as quick as gas grills, and also it cooks differently, but as a steak lover, I think I’ll stay with pellets. As far as this particular model is concerned, easy to assemble, instructions are clear, looks great when it is done. A beautiful grill. It’s been only a week but have used it multiple times, entertained guests, etc. with great successes.
Arthur Hamilton : Dream machine
Perfection in every way! Easy to assemble, built like a battleship to last, attractive, and it smokes like a dream. Customer service was on the spot replacing a missing part immediately. Maintains temperature within +/- 5° nicely. Cleans up quickly after use. Could not possibly ask more of a smoker.
Cameron Logan : Well built smoking machine
I have had this grill for about a couple weeks and love it! The grill space is excellent and I love that the hopper holds a whole bag of pellets. I have used it grilling and smoking. The one that sold me was a brisket this weekend I smoked it for 12 hours without any problems in 12-25 degree weather.
I have 2 minor complaints. I had the grill set on 180 degrees for the brisket and it seemed to have some high swings up to 215 but then it would drop down. It's not a huge deal but I wish it wasn't quite as drastic. The other complaint is where the hopper assembly attaches to the barrel seems a bit weak. When you pick up the smoker to wheel it around the hopper moves and isn't as secure as I would like it to the barrel. I am going to fix it with some angle iron so it's not the end of the world.
But overall I love this grill/smoker it's just as good if not better then my traeger it replaced.
Mike : Z Grills ZPG-7002B
Just got my grill today. I have been so excited to get my first pellet grill and be able to use it on Superbowl weekend. It's not made as solid as I would have liked. Packaging was good. I think the UPS man must have rolled iij t off the truck and crushed a corner, as you can see by the pics. The grill is sturdy, has a nice finish, and looks ready to grill. I am still upset it's not as good as the Pit Boss 700 at WalMart, it is heavy and ceramic coated. But hey it's my first one and sure I will get years of good use from it, as long as I do my part and take good care of her. Cant wait to fire this thing up and get to smoking some wings, ribs, brisket, chicken. Oh....I'm gonna be eating healthy, maybe not healthy portions....lol
PL9 : Sold-damaged product
This product was damaged. The barrel has two bows under lid and porcelain is bubbling and not all on the main rack. It won’t let me post photos. Customer Service asked for pictures and then never responded back!
Al A. : Good quality pellet grill.
I’ve used my pellet grill about 10 times now and I am very happy with this purchase. The internal temperature control is pretty accurate. It cooks evenly. I regret not buying this sooner. Putting this grill together is pretty easy and took about 45 minutes by myself to do myself. All the parts appear to be very good quality. This is my first purchase of a Z grill and I am very happy with it.
Just Fifi : Best Upgrade I Ever Made
TLDR version of this review is: As long as your unit is not broken on arrival (see other reviews), the assembly and initial firing process took a bit of time. The set the temp and forget it aspect of a pellet smoker is a godsend. You won't regret buying one of these if you want to improve or upgrade from a traditional smoker.
I have smoked quite a few things on this grill since purchasing it. Every brisket, pork shoulder, rack of ribs and even vegetables have turned out amazing. I have been using a competition blend of pellets that uses Hickory, Maple and Applewood. The best advice I can give is to cover the drip pan in heavy duty foil to make cleaning the smoker easier.
Dorrien : I love this grill
This grill is great. My first pellet grill and I haven't stopped cooking on it yet. Did my first brisket and it was a hit! Di wagyu beef, salmon, veggies, sausages, hot dogs, etc. Has plenty of room and the next thing will be a smoked gator! Easy to put together and easy to use. The fact that it comes with a cover is a plus.
Crissyanna : If You Like Smoking, You Need This
This smoker grill is great! It's so easy to use, that even this novice BBQer has no problem cooking delightful meals on it. Hubby had it assembled in hardly any time at all. The temperature control is amazing on it and I can trust that it's going to remain stable if I'm not out there watching it. This is a great grill at a terrific price. You won't regret it.
willy : Works great
Works as advertised. There is some temp fluctuation but given how pellet grills function temp flucuation will be hard to avoid. I have used mine a dozen times or so and have no complaints.
you can compare the product price from Costco, wayfair, bestbuy, lowes, target, homedepot, Walmart, ebay, amazon to find the best price for you
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