STX International STX-DEH-1200W-XLS Dehydra Commercial Grade Stainless Steel Digital Food Dehydrator - 10 Trays - 1200 Watts - 165 Degree Fahrenheit - Jerky Safe with 15 Hour Timer review and price compare 2025- fishinghub

Brand	STX INTERNATIONAL
Material	Stainless Steel
Color	Silver
Wattage	1200 watts
Item Dimensions LxWxH	20 x 17.5 x 15 inches

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The STX Dehydra Model 1200W-XLS is an Extra Large Stainless Steel Commercial Grade Food & Jerky Dehydrator with 10 Each 100% Stainless Steel Drying Racks that Measure 16 Inches Wide x 14.5 Inches Deep each. The 10 Drying Racks are manufactured from 304 Grade Stainless Steel (NOT Chrome Coated) and the Square Holes in the Racks are 3/8 Inch x 3/8 Inch which helps accommodate almost any Fruit, Vegetable or Jerky that you wish to dehydrate.
This Dehydrator also Features 1200 Watts of Dehydrating/Heating Power with 7 Preset Heat Temperatures that Range from 97 °F to 165 °F (36 °C to 74 °C). This unit is, what is commonly referred to, as a Horizontal Air-Flow Food Dehydrator as it is powered by a Rear Mounted Motor with a 7 Inch Fan Blade that Blows the Hot Air Forward towards all of the food you are drying on the racks. Also Included is a Stainless Steel Drip Tray that slides into the bottom of the Front Drying Section.
The Control Panel on the Top of this Unit is 100% Digital and has a 15 Hour Shut Off Timer. The Time Setting, which shows on an LCD Screen, can be programmed in 5 Minute Intervals, is controlled by Up & Down Buttons and Shuts Off Automatically when the Timer reaches "0". There are 7 Pre-Set Temperatures on the Control Panel along with a Dehydrating Guide that shows what Suggested Temperatures you should use for different fruits, vegetables, foods, meats, etc.
The STX "Dehydrating Made Easy" Cookbook (CD/PDF Format) is also included with our STX Dehydra 1200W Dehydrator. This Cookbook is loaded with 126 Pages of over 270 Dehydrating Recipes. This Cookbook also Includes General Drying Temperatures, Shelf Life Comparisons, Fruit Drying Guide, Vegetable Drying Guide, List of What is In Season during the Year. This Cookbook Includes Recipes on How to Make/Dehydrate Fruit Leathers, Fruit Snacks, Granola & Trail Mix, Meat & Jerky, Vegetables and Much More.
The USDA (United States Department of Agriculture) States, "Illnesses due to Salmonella and E.Coli O157:H7 from homemade jerky raise questions about the safety of traditional drying methods." The USDA Meat & Poultry Hotline's currently recommends heating meat to 160 °F and poultry to 165 °F. The Dehydra 1200W has a Temperature Range of 97 °F to 165 °F which makes this dehydrator as "JERKY SAFE" as possible for those of you who do not Preheat your Meat & Poultry to these suggested temperatures.

Product Description

The STX Dehydra 1200W (1200 Watts of Dehydrating Power) Stainless Steel Multi Sectional Commercial Grade 10 Tray "Jerky Safe" Food Dehydrator

IMPORTANT FOOD SAFETY INFORMATION: The USDA (United States Department of Agriculture) States the Following about Making "Safe Jerky" at Home!

"Illnesses due to Salmonella and E.Coli O157:H7 from homemade jerky raise questions about the safety of traditional drying methods for making beef and venison jerky. The USDA Meat and Poultry Hotline's current recommendation for making jerky safely is to heat meat to 160 °F and poultry to 165 °F before the drying (dehydrating) process. This step makes sure that any bacteria present will be destroyed by wet heat. But most dehydrator instructions do not include this step and a dehydrator may not reach temperatures high enough to heat meat to 160 °F or poultry 165 °F."
"The danger in dehydrating meat and poultry without cooking it to a safe temperature first is that the appliance will not heat the meat to 160 °F and poultry to 165 °F - temperatures at which bacteria will be destroyed."

Most dehydrators sold in the USA and other countries have a Maximum Drying Temperature of 155 °F with a few of them topping out at 160 °F, but Very Few have a Maximum Drying Temperature of 165 °F.

Our STX Dehydra 1200W Food Dehydrator has a Temperature Range from 97 °F to 165 °F which makes this dehydrator as "Jerky Safe" as possible for those of you who do not take the time to Preheat your Meat & Poultry to the USDA's suggested temperatures.

The STX Dehydra 1200W (1200 Watts of Dehydrating Power) Stainless Steel Multi Sectional Commercial Grade 10 Tray "Jerky Safe" Food Dehydrator

Overview of Product

The STX Dehydra Model 1200W-XLS is an Extra Large Stainless Steel Commercial Grade Food & Jerky Dehydrator with 10 Each 100% Stainless Steel Drying Racks that Measure 16 Inches Wide x 14.5 Inches Deep each. This equals 232 Square Inches (1.61 Square Feet) of Drying Area per Rack. With 10 Racks Included with this unit, the Total Amount of Drying Area for dehydrating your Food or Jerky is 2320 Inches or 16.11 Square Feet. The 10 Drying Racks are manufactured from 304 Grade Stainless Steel (NOT Chrome Coated) and the Square "Holes" in the Racks are 1/4 Inch x 1/4 Inch which helps accommodate almost any Fruit, Vegetable or Jerky that you wish to dehydrate.

The STX Dehydra 1200W is a “Multi Sectional” Commercial Grade Food Dehydrator

This Dehydrator comes in 2 Different Sections (Front & Back Sections) that you can Take Apart in about 10 Seconds and/or Lock Together in 10 Seconds. The Front (Dehydrating) Section measures 16.5" in Width x 14.5" High x 15.5" Deep. This is the part of the unit where the 10 Drying Trays fit in to dehydrate your foods. The Back (Power, Heat & Control) Section measures 16.5" in Width x 14.5" High x 4.5" Deep. When assembled, the Total Unit (also mentioned above) measures 20" Front to Back, 16.5" in Width and 14.5" High. Due to this Feature, you can take both parts of the unit apart and it makes the whole dehydrator much easier to clean. In fact, you could actually clean the front dehydrating section and stainless steel racks by using a pressure washer (on low) or your garden hose if you wanted. You, of course, could not do this to the back section as it has the electric motor (fan) and controls in it, but you could blow this section out with air. A lot of dust accumulates around the motor & fan and you want to keep this clean so it does not get clogged with dust and overheat.

BEFORE YOU BUY - IMPORTANT - PLEASE READ THIS - Product Size & Placement

This STX Dehydra 1200W is a "Large Dehydrator" and weighs 32 lbs. The Size of of this Total Unit (With the Front & Back Assembled) is 20" Front to Back, 16.5" in Width and 14.5" High, so PLEASE check wherever you plan on using it first "BEFORE YOU BUY"! 90% of these Dehydrators that are returned to us is because the buyer stated "TOO BIG" as they Did Not Read the Information on this Size of this Unit. This Dehydrator should be "At Least" 12 Inches Away from any wall during operation to allow for proper air circulation. DO NOT Block the Air Vents on the front of the Dehydrator or the Air Intake Screen on the back of the Dehydrator. If you do this, the product may overheat and Blow the Fuse.

Dehydrating Power & Air Flow

This Dehydrator also Features 1200 Watts of Dehydrating/Heating Power with 7 Preset Heat Temperatures that Range from 97 °F to 165 °F (36 °C to 74 °C). This unit is, what is commonly referred to, as a Horizontal Air-Flow Food Dehydrator as it is powered by a Rear Mounted Motor with a 7 Inch Fan Blade that Blows the Hot Air Forward towards all of the food you are drying on the racks. Also Included is a Stainless Steel Drip Tray that measures 16 Inches x 14.5 Inches that slides into the bottom of the Front Drying Section. You will Love this Drip Tray as it makes Clean Up a Snap!

The STX Dehydrator 1200W is ETL Approved

Lastly, this STX Dehydra 1200W Dehydrator is ETL Approved. UL and ETL are both Nationally Recognized Testing Laboratories (NRTLs). UL Develops the Testing Standards and tests to them and ETL Tests to UL Standards so.either of these two marks are Proof that the Safety of the Product has been Tested to the Highest Degree.


Digital LCD Control Panel The Control Panel on the Top of this Unit is 100% Digital and has a 15 Hour Shut Off Timer. The Time Setting, which shows on an LCD Screen, can be programmed in 5 Minute Intervals, is controlled by Up & Down Buttons and Shuts Off Automatically when the Timer reaches "0". There are 7 Pre-Set Temperatures on the Control Panel along with a Dehydrating Guide that shows what Suggested Temperatures you should use for different fruits, vegetables,foods, meats, etc. Note that there is No Real Exact Temperature Standard for Dehydrating Herbs, Vegetables, Fruits, etc. but we Highly Suggest that anytime you dehydrate Jerky to Set the Preset at 165 °F (74 °C).	100% Stainless Steel (Not Chrome Plated) Drying Racks 10 Each 100% Stainless Steel Drying Racks that Measure 16 Inches Wide x 14.5 Inches Deep each. This equals 232 Square Inches (1.61 Square Feet) of Drying Area per Rack. With 10 Racks Included with this unit, the Total Amount of Drying Area for dehydrating your Food or Jerky is 2320 Inches or 16.11 Square Feet. The 10 Drying Racks are manufactured from 304 Grade Stainless Steel (NOT Chrome Coated) and the Square "Holes" in the Racks are 1/4 Inch x 1/4 Inch which helps accommodate almost any Fruit, Vegetable or Jerky that you wish to dehydrate.	100% Stainless Steel Drip Tray Also Included is a Stainless Steel Drip Tray that measures 16 Inches x 14.5 Inches that slides into the bottom of the Front Drying Section. You will Love this Drip Tray as it makes Clean Up a Snap! This Drip Tray and the Drying Trays will be the parts of this dehydrator that need to be cleaned the most. If you want, you can even take them outside and use a pressure washer (set on a lower psi) to clean them!!

The STX "Dehydrating Made Easy" Cookbook

126 Pages and over 270 Dehydrating Recipes & Tips

The STX "Dehydrating Made Easy" Cookbook is also included with our STX Dehydra 1200W Food Dehydrator. This Cookbook is loaded with 126 Pages of over 270 Dehydrating Recipes. This Cookbook also Includes General Drying Temperatures, Shelf Life Comparisons, Fruit Drying Guide, Vegetable Drying Guide, a List of What is In Season during the Year And Much More!

What Types of Recipes?

This Cookbook Includes Recipes on How to Make/Dehydrate Fruit Leathers, Fruit Snacks, Granola & Trail Mix, Herbs & Spices, Marinades & Dressings, Meat & Jerky, Vegetables and Much More. There is even a Section devoted to Pet Food & Treat Recipes.

CD (PDF) Format

This Cookbook comes in a CD (PDF) Format, but if you don't have a CD Drive, it is also downloadable from our website and information on how to do this is included in the Instructions. Whether you are an expert or a novice at dehydrating, we are certain you will find this Cookbook a Valuable Addition to this product.

Here's Some Recipes Found in our Cookbook

Strawberry Banana Crackers
Great Tasting Kiwi Chips
Basil Garlic Cashew Cheese Spread
Peach & Banana Fruit Leather
Homemade Sour Watermelon Gummys
Lemon Pecan Banana Chips
Apple Oatmeal Granola
Spicy Orange Teriyaki Marinade (for Jerky)

Q:

made in

Answer: made in China

Q:

is it 100% BPA free? Is it ANY TOXIC MATERIALS FREE?

Answer: BPA is found in polycarbonate plastics and epoxy resins and this dehydrator is essentially made out of 100% Stainless Steel excluding the motor and a few Regualar Steel parts in the back fan part of the unit.

Answer: I don't know about BPA and toxic materials but I can say I was quite disappointed with the machine.

Answer: I don't know why one of the people posted they are disappointed in the dehydrator. It is a wonderful workhorse. I make jerky for my family and about 15 pounds of chicken breast at a time for my dogs and it works really well!!!!

Answer: It must be. It is all stainless steel. It's a great machine!!!

Q:

The description describes 1/4 inch square stainless steel drying trays. However the picture shows a mesh-like drying tray. Which is it? and is it ss?

Answer: Thank you for reaching out and asking about our STX International 1200W Dehydra Food Dehydrator! The holes in the trays used to be 7/8 inch, but customers continued to request smaller holes. We currently have trays that have 1/4" holes with our product (this is also what is pictured that looks more like mesh). We have had a good response from customers saying that they appreciate the smaller holes.

Answer: They are a bit like mesh but with piece of metal surrounding a smaller hole in the middle of the square ... so total of square is optionally 1/4 inch. We do bananas and lost if fruit in it and when you get to the top of a banana sometimes it falls through the hiole. But 99% of the banana fits great.

Answer: The actual grid size of the stainless steel trays is close to an inch. I purchased silicone mesh drying sheets for smaller items, like vegetables and berries. I purchased mine almost one year ago & am pleased with my purchase.

Q:

How long does the food last

Answer: There is no single answer to this with all the different types of foods that can be dehydrated, but we’ve had jerky up to two weeks easily(it gets eaten too quickly to tell you beyond that) but you can find guidelines for pretty much each food type online, with a little searching. I can’t brag on this unit enough. It cut my drying time on three pounds of jerky, from 18 hours on the cheap dehydrators, to under 4 hours with this one. It will easily do 5-6 pounds in one session with all the racks that it has.

Answer: Depends on what it is, how you prepare it, and how you store it. How do you expect to get an answer out of a general question like that?

Q:

Can i order more racks? how much is it?

Q:

Is it suppose to come with a drip pan? I purchased mine on January 24th and the description states it does but didnt see one in the box.

Answer: Yes its suppose to come with a drip pan

Answer: Mine came with one. It is a very thin tray like piece of metal. I think it was between the side of the box and the dehydrator. I would look through the packing materials again.

Q:

Beginner here. What wattage should I buy?

Answer: I always figure that there's nothing like horsepower, so I purchased the 1200 watt. I use it several times a week mostly to dehydrate meat for dog treats and it's wonderful. I've had other types & brands before but I love this one so much I bought the 1200 watt for my daughter for Christmas.

Answer: the heights the wattage its more power, the shortest the withing for the food to dry,

Q:

Is this available in Canada Anywhere?

Answer: As long as Amazon will ship it

Q:

what is the warranty?

Answer: 3 year warranty. 1st 30 days - money back or replacement from date of receipt. The remainder is free repair, parts and labor.

Q:

Will the stx-deh-1200w-xls unit have glass viewing window in the front door, or is the picture wrong?

Answer: The model I have does not have a glass window. Mine was bought in August of 2019; I don't know if changes have been made since then. From the picture shown, the window is in the front between the two air vents. Mine had air vents where the window appears to be (three rows of vents instead of two).

Answer: My unit came just as pictured, it does have a glass window on the front. However, it’s hard to see what’s going on so I usually have to open the door and pull out a tray to really see what’s going on.

Answer: My unit does not have the window. Apparently, the newer model does have the window.

Answer: No window it has vents for air circulation.

Q:

will this work for noodles?

Answer: Should work just fine, may want to try non-stick sheets.

Q:

For how much could 8 more silicone mats be purchased?

Answer: You can call our Customer Service Center in Lincoln, NE at (402) 742-2586 as we have them for sale and in stock, but please note that do not want to layer every tray in the unit with Silicone Sheets as it will reduce too much of the air flow to dehydrate correctly. These Silicone Sheets are solid (no air holes) and dehydrators dry by "Circulated Air" which would be stopped by using to many of them at one time in any dehydrator.

Q:

Does this use a lot of energy? Would I notice a large significance in my energy bill?

Answer:

Answer: It was a gift for my son. He loves it. I will ask about energy consumption tomorrow and get back to you.

Answer: More then my other 2

Q:

I have one of this since dec. 2014, very good! now i need a new fan for it, where can i get it? thanks!

Q:

what is the error message E-2?? and E-3?? on the control panel

Answer: Neil M. Teves,

Answer: Neil, I looked for the answer to this and couldn’t find it either. You will probably just have to call them at 402-742-2586 to find out. Best of luck, these are great machines.

Q:

Love love this dehydrator! but i lost my cord in a move, can i order another? or would you tell what kind i need to buy?

Answer: It seems to be a standard computer power cord. If you have a desktop personal computer may wish to confirm by trying the cord from that. You can currently get a 10 feet long cord from Amazon for a few dollars.

Answer: Try a old computer cord.?

Answer: Just get an old ac computer cord from an old desktop. It should fit perfectly.

Q:

Does this product have a shut off timer? Thanks!

Answer: Yes it does have a shut off timer.

Answer: Yes it did. But mine shorted out before the timer went off. I think that some folks have lowered the temperature to keep the machine working. I make jerky and therefore the 160 degrees is critical.

Answer: Yes it does

Q:

does it have free shipping

Q:

Can I get a longer timer?

Answer: Thank you for reaching out and asking about our STX Dehydra Commercial Grade Stainless Steel Food Dehydrator. I am sorry but there is only one model of this and it comes with the 15-hour timer.

Q:

Is this unit rated or approved for commercial use by ul, nsf or csa?

Answer: William:

Q:

What is the size of the unit?

Answer: The Front (Dehydrating) Section measures 16.5" in Width x 14.5" in Height x 15.5" in Depth. This is the part of the unit where the 10 Drying Trays fit in to Dehydrate your Foods. The Back (Power, Heat & Control) Section measures 16.5" in Width x 14.5" in Height x 4.5" in Depth. When Full Assembled, the Total Unit measures 16.5" in Width x 14.5" in Height x 20.0" in Depth.

Answer: 17 1/4 " wide, 15 1/2 " tall, 20 1/2" deep.

Q:

Does this dehydrator have any plastic parts? Are the shelf supports plastic, or stainless?

Answer: There are no plastic parts. It's all stainless steel and we don't even spray the racks we just put them in hot soapy water as we unload them and by the time we are finished wipe with a cloth rinse and dry and they are beautiful. The same with the drip tray. We have well used it at this time and it still looks brand new!! We love it and are very happy we invested in this particular one because it will last a long time.

Answer: The shelf supports are metal. Don't remember anything that was plastic, except the knobs that we turned to set the temperature and the time.

Answer: Except for part of the 2 buttons on the top of the control panel, ALL other parts of this dehydrator are Stainless Steel.

Answer: Everything inside the dehydrator is stainless steel. The rear section that has the heater and controls is SS on the outside. The control panel is a membrane type display and push buttons so it is in effect sealed. This user control is on the top of the removable rear section. You can remove the electrical rear section and easily wash the main body. My personal opinion is this is a quality unit. We are happy with ours and do fruits, veggies and even cheese and peanut butter dog treats.

Answer: Stainless. This is the best dehydrator my husband has ever used. It was purchased for him and he has made jerky, dehydrated fruits and veggies, and dried out seeds. It's quiet, too.

Answer: only stainless steel parts

Answer: No Plastic parts only stainless steel parts

Answer: Yes there is plastic. The handle is plastic and it's exposed inside the unit!!!

Answer: it's all stainless No Plastic

Q:

hello, can it be used to dehydrate honey and make honey granules

Q:

Are there 10 drying trays plus one drip tray or are there only 9 drying trays?

Answer: Hi Deborah,

Q:

Is it 220volt ?

Answer: Mohammed,

Answer: It is a 110 volt. I love my Dehydra STX-DEH

Answer: Nope, the model I have is 110

Answer: The one I bought was 110 volt

Answer: No; it is 110 volt

Answer: Could you tell me if it were possible to buy a replacement fan motor?

Answer: No. We plugged it into a regular outlet.

Answer: 110v

Answer: No I bought two and they both broke

Q:

155 or 165, I've read both in discription.

Answer: 165 is correct

Q:

What is your return policy?

Q:

Someone said the maximum temperature setting is 165 degrees. The display panel on the unit shows max temperature of 155 degrees. Which is correct?

Answer: Thank you for reaching out and asking about the STX Dehydra 1200W Food Dehydrator! The temperature setting does go up to 165 and the display panel on the unit itself has been updated. It appears that we need to update the picture on Amazon so that it is correct. I will send this to our Marketing Department to get on right away. Thank you for pointing out the discrepancy.

Answer: It goes up to 165/74 celcius

Q:

Is it possible to get this dehydrator with the micro mesh trays?

Answer: Thank you for reaching out and asking about our STX International Dehydra 1200W-XLS Stainless Steel Digital Food Dehydrator. We do not offer micro mesh trays for this dehydrator and I am not aware if they can be purchased somewhere. The tray size is 16.0 -Inch X 14.0-Inch and the whole size is 1/4-Inch.

Q:

Is the plastic handle still exposed inside? i read a answers dated 2016 that said the plastic handle was exposed. this would create toxins.

Answer: The plastic handle is exposed on mine, but I looked closely at it, and with a little creativity, you could switch it out for a wooden handle. Personally, I've never run mine hot enough to smell any plastic fumes, so I'm not worried about it. I have been very happy with mine.

Answer: The handle does extend into the dehydrator. Max temperature on this unit is 165 degrees F, and I personally do not know if that is hot enough to cause problems or not. You might want to research this further with someone who is a professional on the subject.

Answer: Yes handle is exposed inside. The rest of your question is more like a statement...if you feel a risk then don't buy it. Perhaps you should be more concerned about different plastics you put in your micro-wave at much higher temperatures.

Answer: Good Lord. Number one, it doesn't get hot enough in there to release toxins from the little bit of plastic that is on the removable cover. Number two, that handle is located in the louvered, removable, panel that is on the exhaust end of the dehydrator. So even if it did release toxins, they would be forced out the louveres away from the food. That handle is definitely not an issue. Don't let that deter you from buying an excellent piece of equipment.

Answer: Yes the plastic handle is still exposed.

Q:

How much meat can you stuff in this thing?

Answer: Probably 5-10lbs depends on how tight you stuff it. The more you stuff in the longer it’ll take. There’s ten shelves and I’m guessing 8 ounces on each shelf. 5 lbs.

Q:

Is there a way to order replacement racks?

Answer: Customer Service can take care of whatever parts you need.

Q:

Can someone give an update on how the machine is working after having it for over a year and if anyone has experience with customer support/ warranty?

Answer: Had mine over 2 years no problem

Q:

do you have 220/230 volt electricity compatible model

Q:

What is your return policy?

Q:

what is clearance between the trays to figure out the maximum possible thickness of fruit? Halved and quartered prunes are quite thick.

Answer: Thank you for reaching out and asking about our STX Dehydra 1200W Food Dehydrator. The space between the trays is approximately 2 inches.

Q:

Where can I order a new motor?

Answer: go to amazon site and find the manufactor and you can contact them directly through amazon

Q:

Do you need a 220 outlet with this, or will a regular kitchen outlet work?

Answer: You will have no problem using a 110/120 outlet with this unit and it will work just fine with your kitchen outlet.

Answer: 120 volt outlet regular kitchen outlet

Answer: This unit will plug into any regular outlet in the house or outside. No special outlet needed.

Answer: Regular is work!

Answer: As I remember we use regular one

Answer: Strictly 110vac

Answer: Strictly 110vac.

Q:

is the inside of the unit made of stainless steel or plastic?

Answer: It is all 100% Stainless Steel.

Answer: stainless steel...very well made.... we like it

Answer: Stainless steal all around

Answer: Racks, trays and housing are SS. Controls, timer and transistors are plastic.

Answer: All other answers are correct.

Q:

Contact stx for waranty work????

Q:

I have tried to get the machine to work and it shuts off after a few minutes no matter what temp I use. I got 2 wires to connect to the electricity??

Answer: Joyce:

Answer: We had the same problem with the machine turning off no matter the temperature. We returned in the first machine and had the same problem with the second machine. We switched to an Excaliber and have been happily making jerky ever since! Never had the TWO WIRE thing happen!

Answer: You should not have two wires to electricity just one plug. We plugged ours in and have had no problems at all. We love it. Have done, all kinds of fruit and lots of tomatoes and no problem. We have run the machine ten or twelve hours no problem. It has a timer and it works. This has saved so much of our fruit from our trees and stuff from the garden. If you have two wires send the thing back because something is wrong! They are good about replacement. Good luck

Answer: 2 wires? That's not right. Call customer service.

Q:

Is there any way I could get another copy of the manual?

Answer: I wouldn't be able to answer that question as I've not had to research that topic. If it were me, I'd go on line and either request another manual or download the manual. Good luck.

Answer: I'm pretty sure you can go on line to the manufacturer and print out a manual.

Q:

Tray size

Answer: Thank you for asking about our STX 1200W Dehydra Food Dehydrator! The Drying Racks are 16 Inches Wide by 14.5 Inches Long. The Drying Area with all 10 Trays Inserted: 2,320 Square Inches/16 Square Feet. The holes in the trays are 1/4 inch.

Q:

Why do food dehydrators show up on amazon searches when i’m looking for a freeze dryer?!?

Q:

Is this product made in china? one answer says it's not made in the usa but another says not sure.

Answer: unfortunately it is made in china but it is well made and works great I would buy again. I wish it was made in the USA but it is not. Please do not hesitate to buy just because it is from china. I returned other de hydrators but not this one, works great

Q:

Hello ,is the interior all stainless?

Answer: Yes it is. I love my dehydrator. It is a good value.

Answer: Yes. It is Very well made.

Q:

i bought two of these units (love them!) about two years ago and missplaced thebtrays and side racks for one unit. do you sell those?

Q:

I am wanting to make yogurt and proof bread in my dehydrator. Some reviews say the dehydrators needs a special custom made blank for the machine. ???

Answer: You definitely do "Not" need a special drawer blank for this unit to make yogurt or to raise bread in this unit as it has a front door to keep the air inside the unit if you take some trays out to make room for jars (yogurt) or a couple of loaves of bread.

Q:

I bought this model 2yrs ago, I'm trying to find more silicone mats like the one that came with it, does anyone know? Thanks!

Answer: Chaviator,

Q:

Hi, is the mesh covering the heating element stainless or chrome? Thanks

Answer: The mesh covering the back panel is stainless steel as well.

Answer: Have used for 3 yrs a great deal of time. No change in element condition all appearance is its stainless in unit I Have...very pleased with mine...took a little time to learn best run time for different items...

Jordan Dane Yearwood : Commercial grade, household price.

Very good commercial grade dehydrator for the money. Great heat and air flow and extremely simple to use. The first time I used it, I filled it full of homemade jerky, set the temp and the time and was very surprised when it was completely done in 3.5 hours! Made loads of it.

Geno : Worth the $$ and super customer service!!

Love my new STX-DEH-1200W-XLS. It works great, looks great, and easy to clean.
Past reviews complained about the one inch mesh trays. Well mine came with 1/4 inch mesh trays so there is no food falling through them now! I have done three batches of beef jerky in it and it works great. I recommend that you put the thinner cuts on the bottom as it doesn't get as hot down there on the bottom two positions. If I use 3/16 to 1/4 inch thick meat, it takes from 5 to 10 hrs to get done. Love that it has a digital countdown timer so if I had to run out, it shuts itself off to prevent over drying. The end cover is a little tricky installing after you have slid your trays in, but after a few times it isn't so bad. Clean up is easy as i wash them in my sink. They are so wide, they don't fit in my dishwasher very well. But that's okay, not hard to get them clean as I use an oil base marinate for my jerky. It's really big so I am forbidden to leave it on the kitchen counter. I take into the garage and run it on my workbench. Looking for a stainless food prep table now to set up my operation on. Think I'll get my own meat slicer next.
22Dec19 UPDATE to my review.-
I am going to bump up my rating to 5 stars!!
I have been using this dehydrator for over a year and a half now. I can't tell you how much beef jrky I have made with it, but I know its in the hundreds of pounds. I use sugar in my marinate for my jerky so it does leave a rather heavy residue when I am done. But a little soaking in dishwater and scrubbing with a brush gets it right out. That scrubbing might have been why a few of the wires that make up the screen of the tray have come un-welded and stick up, so I must be careful not to stick myself with that loose barb when using them.
I contacted the company via e-mail to find out how to order replacement trays. Well blow-me-down... I got a reply from Sasha at their company and she has sent me out a few replacement trays FREE OF CHARGE!! You just don't get customer service like that any more. I am beyond happy to say the least.
My STX 1200 is still going strong and I love it more than ever. I HIGHLY recommend this item if you are looking to make some serious jerky.
31Jan2020-. Another update to further info on the outstanding customer service this company has.
The replacement trays they sent me are more rugged and slightly larger than the 1/4 inch mesh trays I got with the unit. Well I inquired about buying a set of ten of these larger mesh trays as I liked them way better. They were just trying them out to see how they would work. I guess I got the sample trays by accident. At any rate, they are sending me the rest of these trays and I couldn't be more grateful. The customer service person, Sasha, and their head Technician, Todd, said in the future, they were going to replace the 1/4 inch trays with the more rugged 3/8 inch trays. That's a real bonus for anyone that's going to buy one of these awesome units, of anyone that needs replacement trays. Thank you STX International!!
14Feb2020- Update - Well I have been using the 3/8 inch mesh trays a couple of loads now. I must say that they are way better than the 1/4 inch ones. Sturdier and they seem to dehydrate faster. Maybe the air circulates through them better. If you already have an STX, do yourself a favor and order the 3/8 inch trays when they come out for the company. I scrub my trays vigorously with a kitchen brush and they hold up very well. And they clean up easier too! So pleased with them.

Lydia H. : I ordered this because it was the lowest-priced all metal ...

I ordered this because it was the lowest-priced all metal (no plastic) dehydrator that I could find. It is definitely large. It works as expected so far. I have dried fruit and vegetables so far. I purchased a separate kitchen cart just for this dehydrator. I keep the dehydrator and the cart in a spare room, out of the way when it isn't being used.

chris anthony : Very quiet and efficient dehydrator

Everyone keeps mentioning the noise but I find this dehydrator to be relatively quiet and it works exceptionally well

Jammie Salcedo : Five Stars

This product is wonderful. Stay heated and last a good while.

SrT : nice piece of equipment and great dealer support

Received this promptly in the middle of harvest season, washed it, set it up and put it to work.
Apples, asian pears, pears, grapes, and figs all found it's way through it's cycle.
Easy to understand instructions and can't fail if you follow them.
One hint, if drying grapes for raisins you don't need a mat, simply crack the grapes by plunging them in hot water to crack skins, remove and put on towel, then place on bakers parchment cut to fit racks.
The unit has great capacity and I can see it working for years as it is simple and well built.
I called the company and talked to the owner about rather sharp edges on the door that need to be burnished by sanding or filing.
Easy to do with crocus cloth or emery paper, I used 800 grit. would not hesitate buying again and have in the past used the round stack-able plastic type that I'd never own again.
2015 update: Getting ready for the harvest season I've begun thinking of getting our dehydrator out of it's box (save it or get one slightly larger to put the unit away at the end of the year), clean it up and put to use for the 4th year. With over 50 fruit trees and 25 grape-vines we have really put a lot of loads through drying and it's not failed us. At this point if we had to do it again, we would buy the same model. Please note we do not have this updated model with the digital electronics, ours is the old style with twist knobs (we can't vouch for the updated). I will tell you that if our heating unit fails I wouldn't hesitate ordering the electronic version to replace the original as I feel it would work as well (better?) and the company would stand behind their product. (See my prior note about dealer support).

Poesie : Five Stars

So far so good, loving this unit. Works great.

Amazon Customer : Fails prematurely.

I’ve had this product for four months. I’ve used it twice and during the 2nd time the unit shut off and will not power on. Pulled the fuse looks great still but still swap it out. Still the unit does not power on at all. I currently have 4p lbs of meat I’m making jerky with that I can use this machine for.

Chaviator : Great machine for my raw eating life style!

Wonderful machine. Does what I need. Works very well and it's quiet. I'd love to buy more of the silicone mats like the ones that came with it, but I cannot find them. Contacted STX and no answer. Too bad.

Larry T. : Five Stars

My wife is very happy with this unit. It can dehydrate a lot of food a one time.

P. Pike : What I like about my new STX food dehydrator

I have been wanting ever so long to get a real dehydrator. I've had the little circular kind, and they just weren't working well enough to want to bother to do any serious dehydrating. Before purchasing this dehydrator, I read lots of reviews, went to home websites, etc., ultimately leading me to choose the STX. So far, I love the flexibility it offers in timing, temperature, etc. I also found that the Amazon seller is very responsive and responsible - always important to me when I am choosing a product on Amazon.

At first I found the way the door is attached (slides down from the top) a bit awkward till I realized I could pull the top tray out slightly and let the door rest on it while I pulled out the other racks. I really believe I got good value for my investment, which I plan to use long-term, as drying food, spices, etc. has long held my interest, and now that I'm retired, I have more time for actually learning the craft.
If you do decide to get a nice big dehydrator like this one, I found the book "The Ultimate Dehydrator's Cookbook" extremely informative. Hope this is helpful as you strive to find the dehydrator that best suits you.

Stylin Babs : Very happy with quality & functioning

After hours of reviewing competitor specs and customer reviews, I bought the STX International STX-DEH-1200W-XLS Dehydra Commercial Grade Stainless Steel Digital Food Dehydrator-10 Trays-1200 Watts-165 Degree. Upon receipt, we dehydrated hundreds of orange slices for holiday decor. The dehydrator was used non-stop for days. Every batch was perfect. Not one hitch mechanically. Even heat distribution, easy to clean, maximum trays. This one is the best!

Larry T. : Five Stars

My wife is very happy with this unit. It can dehydrate a lot of food a one time.

Debbie : No more store bought dog treats. Peace of mind feeding my dog.

It's all about our dog Mike. He gets all kinds of jerky. Great machine, easy to clean, quiet and holds a lot of food.

Dusty : This thing took a dump on me twice...

The first one took a dive on me within 3 months of use and the return process left much to be desired.. fast forward another 5 months and the replacement is dead. This thing sucks and the company isn't great either. Choose any over dryer and you'll be happier than I am for sure.

gage coduto : No plastics to leech into your food.

Exactly what I was looking for.

Kindle Customer : Works exactly as expected. We've dried about 200 pounds ...

Works exactly as expected. We've dried about 200 pounds of prune plums, made beef jerky, and dried some pears. The machine is quiet and so far quite dependable.

Lori L Litton : Husband loves this!

We make a lot of beef jerky and this machine gets the job done quickly. it's really big and takes up a lot of the pantry space, but it works beautifully. Highly recommend.

Jake : Drying times may vary based on humidity and temperature where dehydrating.

Nice machine and all stainless steel.

M. Fish : Quality dehydrator.

Easy to use and the drying racks are high quality. Works great!

JU EUN PARK : It's worthy!

I recently started to make dog treats with this machine.
Before this one, I already tried two machines, and I was disappointed because it was not strong enough.
Finally, I settled this machine, and I am totally satisfied so far.
The only thing you need to know is the electricity bill. Since it is a very strong food dehydrator, I don't have any complaints about it. But it definitely charges more than a weak food dehydrator (The power of small and fancy dehydrators are less than 800W but this one is 1200W)
Another good thing is the manufacturer offers 3 years free warranty. I was about to add the protection, and I knew about this today.

Anyway, I can't complain about this dehydrator! Just Good!

Philip Scambia : Worked as advertised!

Dehydrator worked well and was easy to set up. Shipping time was fast; overall a great experience!

Kindle Customer : Works exactly as expected. We've dried about 200 pounds ...

Works exactly as expected. We've dried about 200 pounds of prune plums, made beef jerky, and dried some pears. The machine is quiet and so far quite dependable.

Larry T. : Five Stars

My wife is very happy with this unit. It can dehydrate a lot of food a one time.

cdeblieck : Love it

Love this!!!!!!

Kim Tauzin : Since the motor/fan detaches cleanup is sooooo easy. It is Completely stainless as described

I gave this to my husband for Xmas and he loves it! The Dehydra is very well made and functions with ease. The first attempt at jerky went well. Since the motor/fan detaches cleanup is sooooo easy. It is Completely stainless as described, and it appears that it will take a beating and last for years. Easy care with easy to use, You just can't go wrong. It comes with a 3 yr.warranty which is fantastic. I think we'll enjoy using the Dehydra for many years. I would definitely recommend this item.

Sarah : Works well but not at all durable

This dehydrator was not worth the high price. At first it worked great. It can dry a lot of food at the same time, and the heat is even and stays contained within the dehydrator. However, it started malfunctioning after only 2 years. Error codes E2 and E3 would display and it would shut off. I could unplug it and turn it back on, and then it would work. I didn't use it much for a couple of years. For the last few months, I have struggled to keep it running. Now, it will not work at all. The fan blows with no heat and error messages E2 and E3 flash continually. I wish I had not spent the money, but it was nice while it lasted. I used it only about 2 times a month, so I think it should have lasted longer.

Kim Tauzin : Since the motor/fan detaches cleanup is sooooo easy. It is Completely stainless as described

I gave this to my husband for Xmas and he loves it! The Dehydra is very well made and functions with ease. The first attempt at jerky went well. Since the motor/fan detaches cleanup is sooooo easy. It is Completely stainless as described, and it appears that it will take a beating and last for years. Easy care with easy to use, You just can't go wrong. It comes with a 3 yr.warranty which is fantastic. I think we'll enjoy using the Dehydra for many years. I would definitely recommend this item.

JU EUN PARK : It's worthy!

I recently started to make dog treats with this machine.
Before this one, I already tried two machines, and I was disappointed because it was not strong enough.
Finally, I settled this machine, and I am totally satisfied so far.
The only thing you need to know is the electricity bill. Since it is a very strong food dehydrator, I don't have any complaints about it. But it definitely charges more than a weak food dehydrator (The power of small and fancy dehydrators are less than 800W but this one is 1200W)
Another good thing is the manufacturer offers 3 years free warranty. I was about to add the protection, and I knew about this today.

Anyway, I can't complain about this dehydrator! Just Good!

Jake : Drying times may vary based on humidity and temperature where dehydrating.

Nice machine and all stainless steel.

gage coduto : No plastics to leech into your food.

Exactly what I was looking for.

Kim Tauzin : Since the motor/fan detaches cleanup is sooooo easy. It is Completely stainless as described

I gave this to my husband for Xmas and he loves it! The Dehydra is very well made and functions with ease. The first attempt at jerky went well. Since the motor/fan detaches cleanup is sooooo easy. It is Completely stainless as described, and it appears that it will take a beating and last for years. Easy care with easy to use, You just can't go wrong. It comes with a 3 yr.warranty which is fantastic. I think we'll enjoy using the Dehydra for many years. I would definitely recommend this item.

dee : ... been looking at the STX-1200W for ta I'm so happy that I invested in this product

I have been looking at the STX-1200W for ta I'm so happy that I invested in this product! I've made jerky, dehydrated walnuts, and herbs. I think that I will get many years of use. I like the fact that it can be pulled apart for cleaning. I hear it running, but it is not loud, in my opinion.
I would definitely appreciate having the option to purchase other trays with smaller holes, however. I hope that STX takes this into consideration.
This is the one downfall of the STX-1200W.

Amazon Customer : Terrific dehydrator, worth the money!

Have used this twice to make beef jerky in the few weeks that I've had it and it is terrific! Nice looking, quiet running, does NOT rattle like some I have seen reviewed, and best of all makes the BEST jerky!! We are thrilled at our choice to purchase this dehydrator. It has 10 trays so you can make a lot at one time if you choose to. Can't wait to try some other recipes.

4everfit : When he saw this machine it was love at first sight

For years my husband has been making deer jerky in our old plastic stackable dehydrator. When he saw this machine it was love at first sight. He has made jerky and dehydrated veggies. It's takes less time and is very quiet. Very happy with this purchase.

Leslie Feldman : Especially like the all-metal construction

Does everything it says it does. Especially like the all-metal construction, huge capacity, and automatic, timed shut-off.

Joan Gonzales : Absolutely love this dehydrater

Absolutely love this dehydrater. Make sure and run it a couple of times without anything in it. There is a smell that needs to burn off.

Donna Major : Good flavor

Beef jerky

I_HATE_THIS : almost perfect

You can detach the electrical part easily. Allow you to clean them easily. However, the attached rail on the case itself make it difficult to manuver in the sink. I wish they attach the rail to the electrical part instead, or make the rail removable. I will recommend this to others.

Dan Payne : Great Product

Although we have only had it for a short time, we love it! We have only tried an array of fruit in it thus far, but as soon as the garden is in full swing, let the food preservation begin! We are a school and teach alternative building and sustainability and will be being using the STX International STX-DEH-1200W-XLS Dehydrator Commercial Grade in our food preservation classes. I was amazed that it has a three-year warranty that comes with it; most appliance extended warranties must be purchased separately, so this was just icing on the cake. It is very quiet, we expected it to be louder and before receiving it, we had already cleaned a space in the garage, but it is not necessary, we have it on the counter in the kitchen. The main reason we chose it, is because it is all stainless steel and the back even comes off for easy cleaning. Thank you for making a great affordable product!

J. Rivera : Time saver and easy clean up!

Totally satisfied with the quality and performance of this dehydrator. It has cut the time to cure jerky to about 6.5 hours and I no longer need to turn the meat or rotate the trays every couple hours . Very easy to clean the entire unit! Excellent product!

Ceil C. McKinney : Amazon and STX International GREAT Combination!

The first STX we purchased just shut off in the middle of a dehydration cycle. Making jerky for the dogs so no real harm. Went back to old dehydrator to process the jerky for people.
Amazon replaced the first STX with no problems or questions. The second is working like a charm!
The amount of jerky I can dehydrate is so large and the machine is so quiet. It makes drying jerky a pleasure!
The only criticism is the size of the tray grids, they are too large for smaller pieces to sit comfortably when wet and the same pieces fall through the grid when dry. If the grid could be 1/2 inch or even 3/4 inch it would be better for my purposes.
If additional Stainless Steel trays with a smaller grid could be purchased separately that would be excellent!

Henry Y. Banquer : Really high quality worth the $ you get what you pay for.

Worth the $$$$.
I feel now we cannot do without it.
Before we just could not finish the fruit we bought at COSTCO.
Now we put what we will eat fresh and then dry the rest.
Bananas, Apples, pears and papayas.
No sugar added totally natural
LOVE IT!!!!!

Geno : Worth the $$ and super customer service!!

Love my new STX-DEH-1200W-XLS. It works great, looks great, and easy to clean.
Past reviews complained about the one inch mesh trays. Well mine came with 1/4 inch mesh trays so there is no food falling through them now! I have done three batches of beef jerky in it and it works great. I recommend that you put the thinner cuts on the bottom as it doesn't get as hot down there on the bottom two positions. If I use 3/16 to 1/4 inch thick meat, it takes from 5 to 10 hrs to get done. Love that it has a digital countdown timer so if I had to run out, it shuts itself off to prevent over drying. The end cover is a little tricky installing after you have slid your trays in, but after a few times it isn't so bad. Clean up is easy as i wash them in my sink. They are so wide, they don't fit in my dishwasher very well. But that's okay, not hard to get them clean as I use an oil base marinate for my jerky. It's really big so I am forbidden to leave it on the kitchen counter. I take into the garage and run it on my workbench. Looking for a stainless food prep table now to set up my operation on. Think I'll get my own meat slicer next.
22Dec19 UPDATE to my review.-
I am going to bump up my rating to 5 stars!!
I have been using this dehydrator for over a year and a half now. I can't tell you how much beef jrky I have made with it, but I know its in the hundreds of pounds. I use sugar in my marinate for my jerky so it does leave a rather heavy residue when I am done. But a little soaking in dishwater and scrubbing with a brush gets it right out. That scrubbing might have been why a few of the wires that make up the screen of the tray have come un-welded and stick up, so I must be careful not to stick myself with that loose barb when using them.
I contacted the company via e-mail to find out how to order replacement trays. Well blow-me-down... I got a reply from Sasha at their company and she has sent me out a few replacement trays FREE OF CHARGE!! You just don't get customer service like that any more. I am beyond happy to say the least.
My STX 1200 is still going strong and I love it more than ever. I HIGHLY recommend this item if you are looking to make some serious jerky.
31Jan2020-. Another update to further info on the outstanding customer service this company has.
The replacement trays they sent me are more rugged and slightly larger than the 1/4 inch mesh trays I got with the unit. Well I inquired about buying a set of ten of these larger mesh trays as I liked them way better. They were just trying them out to see how they would work. I guess I got the sample trays by accident. At any rate, they are sending me the rest of these trays and I couldn't be more grateful. The customer service person, Sasha, and their head Technician, Todd, said in the future, they were going to replace the 1/4 inch trays with the more rugged 3/8 inch trays. That's a real bonus for anyone that's going to buy one of these awesome units, of anyone that needs replacement trays. Thank you STX International!!
14Feb2020- Update - Well I have been using the 3/8 inch mesh trays a couple of loads now. I must say that they are way better than the 1/4 inch ones. Sturdier and they seem to dehydrate faster. Maybe the air circulates through them better. If you already have an STX, do yourself a favor and order the 3/8 inch trays when they come out for the company. I scrub my trays vigorously with a kitchen brush and they hold up very well. And they clean up easier too! So pleased with them.

mark m : works well

I make ALOT of jerky and have several of these dryers. The biggest plus...hmmmmm. I guess they are cheap and I also like how the tray brackets come off for easy cleaning. Some other guys complained about noise. I dont give a damm about the noise. Yes they are louder than what I thought but I dont care. I know these are all stamped in china but here is what I wish I had. First is the dryer should have come with an insulating blanket so I can help heat up the meat quicker. I made my own. The fan should be 3 speed. The front set of openings should have some kind of damper on them so I can close 2/3 of the opening and lowered the fan speed and help heat the meat better. I would have made 2 heating elements and 2 fans. These could have been two 600 watt heating elements and had more air flow control. The temp should get hotter quicker. These improvements might add 100-200 but I think lots of us guys would pay more if there were some more quality built into it. For guys like me who are serious about jerky but not usda approved there is nothing else but these poorly made factory stamped dryers but having said this I would say for the price....I would recommend it.

chris anthony : Very quiet and efficient dehydrator

Everyone keeps mentioning the noise but I find this dehydrator to be relatively quiet and it works exceptionally well

kevin davis : EXCELLENT PRODUCT

Just like their meat grinders this is an excellent product. I just dehydrated 30 pounds of beef for jerky sliced about a half inch thick. It took about 4 hours to fully dehydrate each batch. This was a replacement for a badly constructed "LEM" dehydrator that was nothing but problems. Pay a few extra dollars and you get a really great product. I make several hundred pounds of jerky a year and there is no doubt that this machine will hold up.

Debbie : No more store bought dog treats. Peace of mind feeding my dog.

It's all about our dog Mike. He gets all kinds of jerky. Great machine, easy to clean, quiet and holds a lot of food.

J. Rivera : Time saver and easy clean up!

Totally satisfied with the quality and performance of this dehydrator. It has cut the time to cure jerky to about 6.5 hours and I no longer need to turn the meat or rotate the trays every couple hours . Very easy to clean the entire unit! Excellent product!

Christy Kelley : Broke right away

I got this November 12, 2019 it stopped working after using two times November 19, 2019. I have 10 trays of Venison meat that is ruined now. The only good thing I can say about this is Amazon issued me a refund right away. And is sending UPS to house to pick up broken dehydrator.

STX International STX-DEH-1200W-XLS Dehydra Commercial Grade Stainless Steel Digital Food Dehydrator - 10 Trays - 1200 Watts - 165 Degree Fahrenheit - Jerky Safe with 15 Hour Timer review and price compare 2025

Product overview

product features

Product Description

The STX Dehydra 1200W (1200 Watts of Dehydrating Power) Stainless Steel Multi Sectional Commercial Grade 10 Tray "Jerky Safe" Food Dehydrator

IMPORTANT FOOD SAFETY INFORMATION: The USDA (United States Department of Agriculture) States the Following about Making "Safe Jerky" at Home!

The STX Dehydra 1200W (1200 Watts of Dehydrating Power) Stainless Steel Multi Sectional Commercial Grade 10 Tray "Jerky Safe" Food Dehydrator

The STX Dehydra 1200W (1200 Watts of Dehydrating Power) Stainless Steel Multi Sectional Commercial Grade 10 Tray "Jerky Safe" Food Dehydrator

Digital LCD Control Panel

100% Stainless Steel (Not Chrome Plated) Drying Racks

100% Stainless Steel Drip Tray

The STX "Dehydrating Made Easy" Cookbook

126 Pages and over 270 Dehydrating Recipes & Tips

What Types of Recipes?

CD (PDF) Format

Here's Some Recipes Found in our Cookbook

product description

product details

important information

Questions about STX International STX-DEH-1200W-XLS Dehydra Commercial Grade Stainless Steel Digital Food Dehydrator - 10 Trays - 1200 Watts - 165 Degree Fahrenheit - Jerky Safe with 15 Hour Timer

made in

is it 100% BPA free? Is it ANY TOXIC MATERIALS FREE?

The description describes 1/4 inch square stainless steel drying trays. However the picture shows a mesh-like drying tray. Which is it? and is it ss?

How long does the food last

Can i order more racks? how much is it?

Is it suppose to come with a drip pan? I purchased mine on January 24th and the description states it does but didnt see one in the box.

Beginner here. What wattage should I buy?

Is this available in Canada Anywhere?

what is the warranty?

Will the stx-deh-1200w-xls unit have glass viewing window in the front door, or is the picture wrong?

will this work for noodles?

For how much could 8 more silicone mats be purchased?

Does this use a lot of energy? Would I notice a large significance in my energy bill?

I have one of this since dec. 2014, very good! now i need a new fan for it, where can i get it? thanks!

what is the error message E-2?? and E-3?? on the control panel

Love love this dehydrator! but i lost my cord in a move, can i order another? or would you tell what kind i need to buy?

Does this product have a shut off timer? Thanks!

does it have free shipping

Can I get a longer timer?

Is this unit rated or approved for commercial use by ul, nsf or csa?

What is the size of the unit?

Does this dehydrator have any plastic parts? Are the shelf supports plastic, or stainless?

hello, can it be used to dehydrate honey and make honey granules

Are there 10 drying trays plus one drip tray or are there only 9 drying trays?

Is it 220volt ?

155 or 165, I've read both in discription.

What is your return policy?

Someone said the maximum temperature setting is 165 degrees. The display panel on the unit shows max temperature of 155 degrees. Which is correct?

Is it possible to get this dehydrator with the micro mesh trays?

Is the plastic handle still exposed inside? i read a answers dated 2016 that said the plastic handle was exposed. this would create toxins.

How much meat can you stuff in this thing?

Is there a way to order replacement racks?

Can someone give an update on how the machine is working after having it for over a year and if anyone has experience with customer support/ warranty?

do you have 220/230 volt electricity compatible model

What is your return policy?

what is clearance between the trays to figure out the maximum possible thickness of fruit? Halved and quartered prunes are quite thick.

Where can I order a new motor?

Do you need a 220 outlet with this, or will a regular kitchen outlet work?

is the inside of the unit made of stainless steel or plastic?

Contact stx for waranty work????

I have tried to get the machine to work and it shuts off after a few minutes no matter what temp I use. I got 2 wires to connect to the electricity??

Is there any way I could get another copy of the manual?

Tray size

Why do food dehydrators show up on amazon searches when i’m looking for a freeze dryer?!?

Is this product made in china? one answer says it's not made in the usa but another says not sure.

Hello ,is the interior all stainless?

i bought two of these units (love them!) about two years ago and missplaced thebtrays and side racks for one unit. do you sell those?

I am wanting to make yogurt and proof bread in my dehydrator. Some reviews say the dehydrators needs a special custom made blank for the machine. ???

I bought this model 2yrs ago, I'm trying to find more silicone mats like the one that came with it, does anyone know? Thanks!

Hi, is the mesh covering the heating element stainless or chrome? Thanks

Product reviews of STX International STX-DEH-1200W-XLS Dehydra Commercial Grade Stainless Steel Digital Food Dehydrator - 10 Trays - 1200 Watts - 165 Degree Fahrenheit - Jerky Safe with 15 Hour Timer