Char-Broil 19202101 Deluxe Black Digital Electric Smoker, Large, 725 Square Inch & Digital Electric Smoker Stand, 30" review and price compare 2025
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Product overview
| Brand | Char-Broil |
| Power Source | Corded Electric |
| Fuel Type | Electric |
product features
- by entering your model number.
- Product 1: Insulated, double-wall construction
- Product 1: Advanced control panel with easy-read, blue LED display
- Product 1: Removable food thermometer
- Product 1: Glass door allows you to monitor the smoke without opening the door
- Product 2: For use with Char-Broil 30-inch Digital Electric Smokers
- Product 2: Raises smoker 16-inches for easier access and less bending over
- Product 2: Steel construction for strength and durability
- Product 2: Compatible with Char-Broil models 14202002, 14202004 and 15202043
This fits your .
From the manufacturer
Since 1948 Char-Broil has been America’s favorite grill brand. Yet somehow, it feels like Char-Broil is still only getting started. Perhaps it’s because we know that making our products better also makes your cookouts better. And as long as that’s true, it’s all the motivation we need to continue innovating and improving what we make.
Char-Broil 30" Deluxe Black Digital Electric Smoker, 725 Square Inch
The Char-Broil Deluxe Digital Electric Smoker is the ideal appliance for the outdoor smoking, grilling and cooking enthusiast. With 725-square inches of internal cooking space spread across 4 adjustable smoking racks, this digital electric smoker provides the capacity to cook a wide variety of meats- whether cooking for a small or large group. With the large capacity smoke box, you’ll get 4 to 7 hours of smoke before needing to refill. Just sit back and wait for your delicious meal to be ready.
- 725 square inch capacity across 4 easily adjustable or removable racks.
- Insulated, double-wall construction and glass door for a view inside
- Removable integrated food thermometer to set desired internal temperature
- Large, stainless steel locking latch for smoke-tight seal.
- Remote control not included with the the Deluxe Black Model
Key Features
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Take the guess work out of smokingThe Digital Electric Smoker from Char-Broil allows the user to take the guess work out of smoking using its washable and removable integrated meat probe. Simply insert the probe into the meat and the smoker will alert you when the meat has been cooked to a pre-determined internal meat temperature. The result - your meat is cooked perfect, each and every time. And when your food is done cooking, this Char-Broil smoker’s warming feature will keep your food warm inside the smoker until it is removed and ready to be served. | Lock in the heat and smokeThe Deluxe Digital Electric Smoker from Char-Broil features premium insulated double wall construction to lock in heat and smoke. This hassle-free construction makes the smoker up to 10 times more efficient with wood chips compared to the leading electric smoker. This means that you can fill the 4-cup capacity wood chip box once and produce up to 7 hours of smoking, versus up to 10 times with the leading electric smoker to yield the same amount of smoke. | Monitor and adjust cooking heat with the advanced control panelThe Deluxe Digital Electric Vertical Smoker features a full-size glass window, and a side-locking latch for a smoke tight seal which ensures the flavor and smoke stays inside, and indirectly cooks your meal to a juicy, smoky and tender perfection. With the removable temperature gauge, you can easily monitor the cooking heat, and make simple adjustment with the advanced control panel with easy-to-read blue LED display. Also features an easy to refill porcelain-coated, slide-in water pan and remote control for increased accessibility. |
Key Features
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Warming FeatureOnce the internal temperature of your food reaches the temperature set, your food is kept warm until it is removed from the smoker and ready to be served. | Large Capacity Smoke Box4-cup wood chip capacity delivers up to 7 hours of smoking, without the need to open the door and refill. Inside the smoker, 4 adjustable and removable shelves provide sufficient space for a wide variety of foods. | Digital Controls and removable food thermometerLED display makes it easy to set the desired temperature. Food temperature probe can be removed for easy cleaning, and stores inside the unit when not in use. | High Capacity Grease Tray8.5 cup capacity makes for hassle-free grease removal and cleanup. Built in wheels at the back of the unit make it easy to move around. |
Optional Accessories
Designed to fit the Char-Broil 30" Digital Electric Smoker, this cover is constructed of heavy-duty polyester and features a weather resistant finish. Char-Broil Model: 8627377.
Optional Accessories
The Char-Broil Digital Electric Smoker Stand raises the smoker 16-inches for easier access and less bending over. Steel construction for strength and durability. Includes a shelf for to store wood chips and other accessories. Char-Broil model: 6986339.
Optional Accessories
Char-Broil Comfort Molded Silicone Gloves are ideal for handling food in and around your smoker. Features heat resistant durable silicone construction and non-slip grip. Char-Broil Model: 6345923
Optional Accessories
Char-Broil 4-piece Comfort Grip Tool Set is easy to use and clean, so you can smoke and grill like a pro. Includes Spatula, Tongs, Fork, and Basting Brush. Char-Broil Model: 4867710
30" Digital Electric Smoker Cover
30" Digital Electric Smoker Stand
Comfort Molded Silicone Gloves
Comfort Grip 4pc Tool Set
product description
Style:Deluxe Black Digital Electric Smoker | Pattern Name:Smoker + Smoker Stand, 30"
Char-Broil 19202101 Deluxe Black Digital Electric Smoker, Large, 725 Square Inch
An exclusive, The Char-Broil digital electric black smoker deluxe is the perfect smoker for those who want to enjoy delicious smoked foods, but don't have the time to tend to a live Fire for hours on end. With it's user-friendly & intuitive digital display & integrated temperature probe, you simply program the unit to smoke your food to a desired internal Temperature, & then once there, the unit will keep your food warm until it is removed & ready to be served. Offers a whopping 725 sq. In. Of cooking space over four different cooking grates- more than enough space to cook for a party of 8 or more! Insulated double wall construction makes the Char-Broil electric smoker 10 times more efficient with the wood chips - meaning you can fill the box Once compared to 10 times with the leading electric smoker & still get the same amount of smoke. Features a large latched door with Glass window so that you can monitor progress without opening the door, as well as air dampers & an Advanced control panel with easy-read, blue LED display. The integrated temperature probe can be removed & cleaned when not in use, & a high-capacity grease tray located under the smoker easily slides out for grease removal & cleanup. & with the Char-Broil large capacity smoke box, you’ll get 4 to 7 hours of smoke before needing to refill, which means more time spent with friends, family & guests. Measures 18 1" W x 16 5" D x 32 5" H & weighs 50 2lbs.
Char-Broil Digital Electric Smoker Stand, 30"
For use with Char-Broil 30-inch Digital Electric Smokers. Raises smoker 16-inches for easier access and less bending over. Steel construction for strength and durability. Compatible with Char-Broil models 14202002, 14202004 and 15202043.
product details
important information
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Questions about Char-Broil 19202101 Deluxe Black Digital Electric Smoker, Large, 725 Square Inch & Digital Electric Smoker Stand, 30"
Q:
Will it fit a large 20 lb turkey?
Answer: I am a professional smoker, restaurant owner. 20 yrs smoking meat, 15 yrs of restaurant. I have safe food handling certification. Taking that much time, and smoking a turkey that big are both dangerous. Slow n low are not safe with turkeys or chickens. I smoke about 100 Turkey's every year, bulk at thanksgiving. I use no bigger than 15 lb birds, and have them done in 4 hours. Salmonila should be a concern
Answer: Yes. I fit a 24 lb turkey in with no room to spare. It came out great! (18 hours later)
Answer: No, it does not have enough depth . You would not be able to close the door . Chicken yes, maybe even a 10 lb. turkey
Answer: Make sure you brine the bird first. Not only will that work as a preservative it will enhance flavor and color.
Answer: I believe the largest you can safely do is 18lbs. Otherwise you have too much time in the danger zone where salmonella can replicate and create a toxin. Even if you eventually get it up to the internal temperature to kill the salmonella, it will have already created enough toxin to make you sick. You might be able to do it if you cure it with sodium nitrite, but that is something I haven’t tried.
Answer: Yes it will
Answer: Yes , I'm pretty sure
Q:
How difficult is it to clean?
Answer: Not difficult. The racks, drip pan and chip box come out and can be cleaned in your sink or dishwasher. The inside of the smoker is gradually "cured" by the smoke and will take on a dark coating. You can clean this like you would an oven, but you really don't need to. I do recommend that you clean the smoke coating from the glass window each time so you can see the meat cooking. This can be cleaned with soap and water, or with a non abrasive cleaner. Be sure to get all of the cleaner off the smoker so you don't have any issues with the cleaner adding unwanted flavors to the next cooking.
Answer: Not too bad if you use grill mats and cut them to fit your racks. They also keep all the juices in the meat and make clean up easier.
Answer: real easy to clean...
Answer: It takes a little time to clean. I just soak the drip tray and water tray in hot soapy water and wipes right off, as for the inside hot soapy water and a little elbow grease does the trick.
Answer: The grill grates aren't bad. Just let them soak in warm water for a short period of time and they are pretty easy to scrub.
Answer: To me it was very easy. Wash the racks, the grease pan, empty the wood chips pan and wipe down. ALMOST IMPOSSIBLE to get the smoke residue out. Turn on to dry out and that's it. We do love it.
Answer: Everything comes right out and into the dishwasher: All of the shelves, the drip plate and the water pan.
Q:
Can you use it on a wooden deck safely?
Answer: I just received one of these as a gift for Christmas. I live in Iowa so the weather has been extremely cold, but there is no heat coming out of this smoker anywhere. However, putting these on a wooden deck is always a gamble.
Answer: Please DO NOT use on wooden deck. The heat from my smoker was too hot and caught my whole house on fire. The fire inspector said always use on high heat material like concrete, and no wood or grass.
Answer: Mine fits safely well on a 2x2x2 metal umbrella table. It’s a perfect height to get food in & out of the smoker.
Answer: I have found that it does not put out enough heat that would be harmful to your deck. As for the house that burned down I am guessing it was the wiring issue that everyone has. It causes the wires on the element to burn up. This is definitely a fire hazard. Mine burned the wires off 4 times before I replaced the unit.
Answer: I am wondering same thing... good question
Q:
How well does it do in colder temps, like Virginia in the winter?
Answer: Virginia? I smoked in a N.Y. winter. It did ok, took a bit longer, may just have to add a bit more water to compensate for the time.
Answer: It is well insulated and does well in ant kind of weather. F.Y.I. my unit runs hotter than the temperature selected by as much as 15 to 25 degrees according to my independent digital thermometer.
Answer: I live in the mountains of NC and it did fine BUT I left it outside on a covered poarch and it got wet. Now it trips the GSI breaker every time I try to use it. Not sure if this was a factor or not but I would try to cover with large plastic bag or some other grill type cover
Q:
Does it reach 250 degrees?
Answer: all you need is 200 degrees,,, LOW and slooooow
Answer: Yes it does without a problem. In fact you can set it for 275 in you wish.
Answer: I have not tried to get mine that high yet. I have had no problems with it so far. Everything has turned out great
Answer: Yes. Up to 275
Answer: Yes I'd does. It goes to 260!
Answer: Yes but can take a while.
Answer: yes
Answer: Yes
Q:
How mant watts and what is the highest temperature?
Answer: 1000 watts and have seen it hold 285 degrees
Q:
Can it fit a full rack of pork ribs? Or is the smoker not wide enough?
Answer: If you lay them on the diagonal a full rack will fit on each shelf, but if you cut them in half you can fit three halves on each shelf.
Answer: it will not fit a full rack across. I usually cut each rack in half. Both halves will fit on a rack easily. With 4 shelves I have easily cooked 4 racks at a time. I use St Louis syle ribs.
Answer: For sure it can. I like to cut my racks in half to guarantee even heat just in case. But it's plenty wide.
Q:
Can I set the temperature low enough to cold smoke
Answer: Yes, the lowest setting is 100F. It can cold smoke perfectly.
Q:
Can you use an extension cord with this?
Answer: I use a heavy duty extension cord to move the smoker out from under my porch. I don't want my porch to smell all smoky. Secondly, if you leave the unit out in the "elements" it will break down sooner. You need to take care of the equipment; get a cover, get a heavy duty rolling stand, and use a heavy duty extension cord.
Answer: I would think so. I have mine near the outlet. If I were to use one I would use a heavy gage
Answer: Yes. I always have.
Q:
Does this smoker work with the char broil app?
Answer: No. The Digital Electric Smoker With SmartChef Technology is model # 15202043-A1. This smoker is also available through Amazon.
Answer: stay away from this smoker
Answer: Sorry, didn’t know there was an app!
Answer: The unit is not WiFi enabled.
Answer: Mine doesn't, but it is an older model purchased 3 years ago.
Q:
Is this a knock off version of the ones on the Char-Broil website?
Answer: No. This is not a knock off version. Give us a call at 1-800-241-7548 and we will be happy to provide details on this Black Digital Electric Smoker.
Answer: No it's a char broil. Works great. Fairly easy to operate.
Answer: No it is not a knock off. It is the real deal.
Answer: No this is made bye char broil.
Answer: I don't know why you think bits knock off. This is a very good smoker. We have enjoyed it very much.
Q:
Can I use charcoal instead of wood chips?
Answer: No this is designed for wood chips or wood pellets ,neither of which will combust into flames as charcoal will
Answer: no, you can only use wood chips.
Answer: No. Charcoal should not be used with this Deluxe Digital Electric Smoker.
Answer: Don’t know never usedcharcoal but wouldn’t smoke as well as chips
Answer: Why would you no smoke in charcoal
Answer: No, wood chips only.
Answer: No. Wood chips only and dry not wet.
Answer: No. Only use wood chips in the box. The heat is provided by an electric element.
Answer: No
Answer: NO
Q:
What is the electric current used by this 120 V smoker?
Answer: This Digital Electric Smoker is is rated for 120V and should be used with an outdoor GFI protected circuit.
Answer: Amps = Watts/Volts 1000W/120V = 8.3Amps
Q:
What is the highest temperature this smoker goes
Answer: 275 degrees
Answer: 275
Answer: 275° F
Q:
What is the longest you can set the timer before it shuts off? I'm trying to hold something at 120 degrees for a couple days.
Answer: If you don't set the timer function, it should hold the temperature until you turn it off. Make sure you read the manual with it. It will tell you how to season the smoker. This is important before you actually cook in it. It's not difficult and it does it all on its own but it must be done to burn off the factory oils and metal treatments before you cook in it.
Answer: The timer has a range up to 19 hours.
Q:
How big is the box it comes in?
Answer: There was a minimum of 3 inches shipping protection all the way around, so the box size was roughly 38x24x22
Answer: It's about 3ft high and 24' sides. Very manageable once it was delivered
Answer: I would guesstimate about 3 to 4 inches bigger than the smoker. The smoker is packed on all sides with styrofoam.
Q:
What temperature does it go up to?
Answer: 275° But I never smoke/cook anything over 250°. Slow and low.
Answer: 275 degrees when preheating.
Answer: I believe 280
Answer: Mine tops out somewhere around 250f.
Q:
how much smoke comes out?
Answer: This Char-Broil Deluxe Digital Electric Smoker will produce quite a bit of smoke. However, because the walls of this smoker are insulated there will not be that much smoke that escapes.
Answer: There is indeed a lot less visible smoke than with a charcoal/wood chunk based smoker. But the taste is there, especially with shorter cooks such as ribs, meatloaf, salmon and the like. I have not tried a 10/12 hour cook with a brisket as of yet so I can’t comment on how it does with longer cooks.
Q:
Can this fit a whole trimmed (14lbs) brisket ?
Answer: Probably not unless you cut it in two. I usually do about a 10 lb. brisket and it’s a tight fit most of the time.
Answer: Do not buy this piece of crap!!!! I used mine 3 times and it broke. Company would not replace. Sent parts instead. I replaced parts Still would not work. Stay away from CHAR-BROIL
Q:
Does the 725 sq inch model ship with the manufacturer's packaging visible, or is an Amazon box used instead?
Answer: Manufacturers box
Q:
Has reseating the Heating element worked for anyone? My smoker only stays hot when it’s on preheat.
Answer: If you're not using the temperature probe, be sure to set the duration of operation using the timer, will not get to temp if you don't.
Answer: never had that happen to mine sorry
Q:
Does cold smoke?
Answer: No. This Digital Electric Smoker is able to reach temperatures between 100°F and 275°F.
Answer: No. You can probably set the heat really low, but still definitely heat.
Answer: water tray
Q:
Anyone smoked a good prime rib in one of these? if so any recommendations? seasoning before? reverse searing? any searing? other thoughts? thanks!!!
Answer: Hi. We have done deer jerky and beef brisket. We are big on seasoning before and my husband also based the brisket throughout the process which kept it nice and moist. I would definitely season a prime rib before smoking. My husband also likes to use liquid smoke in his meats.
Answer: Rub mustard in all over, then get a rub called rib stickler (at HEB or Academy) sprinkle on both sides, don't be light with it. Put in smoker at 250 for 4 hours. Then set on a double layer of tin foil, squirt honey on the fat side then wrap the ribs with the tin foil. Then set 250 again for 3 hours. Unless you want sauce, then don't put it on. Just don't be around any one on your first bite as you will want to slap someone. It is that good. A more ways to do them, but this is fall off the bone good.
Answer: Yes...it turns out great. There are so many ways to prepare it before you smoke it. I get lots of good ideas from this website: http://www.smoking-meat.com/ You can subscribe to his newsletter and you will get an email every Thursday with a recipe. He wants you to buy his rub recipe. While it is good, it isn't worth the money. But his ideas are completely worth it.
Q:
I bought one and I like it but I want my meat to have a more deeply smoked flavor- what can I do to maximize the smoked flavor? thank you
Answer: Add more chips, and don’t cover food
Q:
I have to run the preheat cycle twice to get my chips smoking anyone else have a fix for this?
Answer: I would try a different brand of chips
Answer: You’re not soaking in water are you, no soak and you don’t get A lot of visible smoke but you do get the flavor
Answer: Hi there well depending on the chips you are using and how long you Soak them. You might want to not soak them in water and see if that works. If that doesn’t work your burner might not be working right. Hope that helps
Answer: Don’t feel bad. I only used mine two times and it quit heating. I threw the piece of junk in the trash. Always stored inside also and babied, like that mattered.
Q:
I thought the vents at the top were adjustable..are they not adjustable?
Answer: The vents on this Deluxe Black Digital Electric Smoker are not adjustable. Give us a call at 1-800-241-7548 and we will be happy to provide details on this smoker.
Answer: No
Answer: No they are not. But I wish they were! I've been thinking about trying to come up with some easy way to at least partially block them
Q:
Does this have a convection fan
Answer: no it does not
Answer: No it doesn't
Q:
I have the 30 inch model and I am unable to get the oven temperature over 200 degrees even though I set it for 2 30. Is there a problem?
Answer: I notice that if it's really cold and windy, ours has an issue going over 200 degrees if it's outside with nothing to block the wind.
Answer: This was a gift so I don't know anything about its operation. I do know he is pleased with it and the meat he smokes is always excellent.. I do not know of any problems with it.
Answer:
Answer:
Answer: I did the break in cook and mine reached 289° F
Q:
can i use the meat probe to see temp in smoker
Answer: No. The meat probe will determine the temperature by what it is touching and will not measure the air temperature accurately. We recommend only using the probe to determine the internal temperature of your food.
Answer: The temp inside the smoker will show whether the probe is connected or not. The probe only gives you the temp of the meat.
Answer: The temp shows on the remote control . The meat probe shows the internal temperature of whatever meat is being cooked.
Answer: I am no expert on thermometers, and if some are more based on contact temp or ambient air temp. If you have purchased the smoker I would test the cooker probe hanging freely with an old fashion oven thermometer that hangs and compare readings. Not the answer you were looking for but an economical way to know the answer. Hope this will help.
Answer: You probably could if you just used the timer, but when you set the temperature, it stays consistent until the meat reaches whatever temperature you choose on the meat thermometer.
Q:
has anyone cooked pizza in this? Would you recommend it?
Answer: no
Q:
What size is the smoker box?
Answer: If you mean the smoker itself, its 725 Cubic Inches
Answer: Not sure of the size, however it is big enough to smike wood chips for up to and including 8 hours. I smoked a 17lb beef brisket for over 10 hours and it had a really nice smiked flavor and a good smoke ring in the meat.
Answer: Where is it manufactured?
Q:
should the probe be left in the smoker all of the time?
Answer: It can be unplugged from the unit and stored outside
Q:
where is it manufactured?
Answer: The smoker is manufactured in China.
Answer: China...and it is piece of junk. Do not buy!!!
Answer: According to the website. China
Answer: China
Answer: It is made in china.
Q:
How many watts?
Answer: look at answer 3 questions above,1000 watts.ed
Q:
I have a problem with the door it wont shut its like its out of alignment any body have this problem.
Answer: That happened to me once. It was sitting unevenly on the ground. Once I leveled everything up it was okay.
Answer: I have not
Q:
Once a temperature setpoint is entered, how close to setpoint does this smoker keep, + - how many degrees around setpoint?
Answer: The Deluxe Digital Electric Smoker is able to stay very close to the set temperature. Please visit Char-Broil's site or give us a call at 1-800-241-7548 for tons of Deluxe Digital Electric Smoker recipes and cooking tips.
Answer: I've used the smoker about 10 times, and I normally see it increase by 12-15 degrees. Definitely not a set it and let it! However, it's a good smoker. Got mine for Christmas from Menards. I'd definitely buy it again!
Answer: Normally I think someone said 15+ degrees off. Others up to 100 degrees. Not a typo.
Q:
Hope it’s still warm weather you think
Answer: I smoked at around 30 degrees had to plug most of the holes with tinfoil but it worked good
Answer: Temperature rises every week.
Answer: Not sure what the question is?
Answer: Is there even a question here?
Q:
What are shelves made of
Answer: Not shelves,wire racks just like your home oven has,
Answer: I’m thinking stainless steel. What I do know is, after the first use they were completely covered with dark grease/smoke residue that I thought would be very difficult to clean, but by just putting in the dishwasher, they came out looking like new.
Answer: Each cooking rack is made of steel.
Q:
My smoker still heats but does not produce smoke. Chips do not burn at all. Suggestions?
Answer: We're sorry to hear this. Please give us a call at 1-800-241-7548 and we will be able to investigate this. We value you as a Char-Broil customer and want you to enjoy using your smoker.
Answer: We soak the chips in water for 24 hrs, and it helps. But it has never smoked "a lot"... that's all we can say, sorry.
Answer: Need to preheat the smoker with chips in from the start
Q:
descirpton states remote control not included, can one be purchased separately? What capablity does it provide? How much $?
Answer: No they do have Bluetooth smokers but this is not one. Only way you would need one is if you were going to be gone a good while and needed to change temperature
Q:
Can this unit be enclosed? Like under the counter in a grill island? Or is there a smoke vent somewhere on the top or side?
Answer: There are vents on each side, towards the top. The unit doesn't get hot, but I've had a ton of smoke pouring out of it, plus I move it inside when I'm not using it because I don't want it to get rained or snowed on. I do use it in the garage, but I have to keep the garage door open because of the amount of smoke that comes out of it. I think you could put it under the counter if there is enough space to let that smoke flow.
Answer: Whenever this Deluxe Digital Electric Smoker is being used we recommend it be a minimum of three feet away from all walls and structures. We do not recommend enclosing this smoker when it is being used.
Answer: Vents are on the sides. During the first few hours, the smoke comes out at a pretty good rate. Enclosing it would likely disrupt the exhaust and inadvertently increase the internal temperature...which is the last thing you want to do.
Answer: Yes a smoke vent. Don’t think I’d recommend enclosing.
Answer: Vents up too on side. I would not enclose
Q:
Can the door be mounted to open the other direction?
Answer: No. The door cannot be mounted to open the opposite way.
Answer: No it cannot. I see no means to change door swing like some refrigerators do.
Answer: No, It can not.
Q:
It says you can use this unit indoors. what about all the smoke the a smoker creates. where's it gonna go? won't your house smell like smoke?
Answer: We apologize for any confusion. This Deluxe Black Digital Electric Smoker is designed for outdoor use only and should never be used indoors. The insulated walls help to keep smoke in. However, it should not be used indoors. Give us a call at 1-800-241-7548 and we will be able to provide more information.
Answer: It creates a large amount of smoke! It works great outdoors which is where I keep mine. Mine has been covered when not in use, but I use mine about once a month. It has even held up through our winter months and still worked in the summer. Great product!
Answer: I would never use mine indoors, it produces a lot of smoke...
Answer: Bad product. Poor Customer service! But NO smoker can be used indoors! Buy the Masterbuilt line of smokers!
Answer: Definitely not to use indoors
Answer: I would never use inside; strong smells
Answer: I would think that is a typo. But it doesn't matter one way or the other, you will be lucky if it works at all based on mine!
Q:
Is this double insulated?
Answer: What does it matter read the reviews the wiring is substandard
Q:
How well is the seal on this thing? We occasionally have rodents get into our grill, will that be an issue here, I plan to leave it outdoors.
Answer: The seal is good on mine so far. It has a clamp style latch on the side that pulls it closed. Mine is outside as well. Problems with grills is there is usually some type of drain/opening in the bottom for ash and grease to fall through. The smoker is completely housed in metal, except for a couple of small vents, so as to keep the most smoke sealed inside the chamber.
Answer: It can get bugs through the vents I noticed, the seal on the door is very tight
Answer: Tight seal, much like a refrigerator for comparison.
Q:
Hi. i want to buy this item char-broil deluxe digital electric smoker, 725 with wood bbq smoking chips and box with this chips. ship to ukraine.
Answer: Works good. Makes a mess to clean up. Despite what all smokers say; if takes a long time to clean.
Q:
How much does the temperature swing from the preset?
Answer: This Digital Electric Smoker is able to reach temperatures between 100°F and 275°F and will stay close to temperature set. Give us a call at 1-866-239-6777 and we'll be happy to provide more details on using this Digital Electric Smoker.
Answer: It all depends on the temperature of the food your putting in as to how far the temperature will change from the preset. Other than that it holds the preset temperature once it warms to that.
Answer: Please do not buy this. It only works for a small amount of time
Answer: It stays spot on.
Q:
What's better to use wood chips or the wood pallets
Answer: This one needs the chips. I don't think you can use the pellets in this unit.
Answer: You can use pellets no problem. A majority of my smoking is with pellets in this smoker.
Q:
My remote stops working after a few minutes. Does anyone else have this problem
Answer: We are very sorry to hear this. Have you tried changing the battery in the remote? Has a case been created with us? Whenever an issue is encountered please give us a call at 1-800-241-7548 and we will be able to best assist.
Q:
If you cook by time (and not target meat temp) can the supplied thermometer still provide internal meat temps via display, app, or remote?
Answer: Yes it will still display thermometer temperature on the remote... I have not yet verified the Accuracy of the thermometer with my other digital thermometers... But when seasoning the smoker the thermometer temperature read 285 even though the temp was set to 250 , could have been from the wood chips smoking close to it
Answer: no, when you use one the other is disabled. you can change method during cooking.
Product reviews of Char-Broil 19202101 Deluxe Black Digital Electric Smoker, Large, 725 Square Inch & Digital Electric Smoker Stand, 30"
AMAD : Quit working
I used this twice very successfully with a Boston Butt and some chicken. Then, on the third use when trying to smoke some ribs, it would preheat and then not maintain any temperature above 90 degrees. I did a warranty claim. They sent me a new power cord and heating element. After replacing these, I had the same problem. They are now sending me a new thermostat and saying that it should have been sent with the first warranty claim. We'll see if that works. I'll update this review when I have replaced the thermostat and tried it again.
UPDATE 4-6-2020 The smoker worked well for a few more times after this initial review. Then last night, I put two boston butts in to smoke overnight. It heated up fine and had been going fine for a couple hours before I went to bed. When I got up, the smoker still showed it was set at 240 degrees and still had several hours on the timer, but it was cold. Ruined about $40 worth of meat. I'm done with Char-broil products!
UPDATE 4-6-2020 The smoker worked well for a few more times after this initial review. Then last night, I put two boston butts in to smoke overnight. It heated up fine and had been going fine for a couple hours before I went to bed. When I got up, the smoker still showed it was set at 240 degrees and still had several hours on the timer, but it was cold. Ruined about $40 worth of meat. I'm done with Char-broil products!
Fred Childs : Disappointing.
Good looking unit. I unboxed it and set it up. I seasoned it. Then turned it off. Yesterday, when I was going to use it for the first time it would not heat up. After a chat online with Char-Broil it was diagnosed that the heating unit and controller needed to be replaced. Bummer. But wait, there is more. I was told they were out of stock for the parts at their warehouse. REALLY? Next I was told it would be 4-6 weeks for the parts to be back in stock. NOTICE: this is not the way to run a company. If I had not disposed of the shipping box, I would have returned it.
A : Don't by.... It's fraudulently advertised
This add is misleading and wrong...it's BS... It is not a deluxe model, the video shows a remote that goes with the deluxe model.... This is an over priced base model. Don't be tricked like me. Amazon wouldn't even do anything for ruining my 4th because I invited guests to have a smoker meal and I couldn't use it because I had to return the piece of junk. This purchase has made me rethink my Amazon account entirely.
Kelly : Great smoker.
I love this smoker! Easy to use and food tastes perfect. My only complaint is that it is not easy to clean. I have started lining the bottom shelf with foil to make it easier to clean. The bottom of the unit collects grease from the meat. The other suggestion I have is to put vinegar and water in the water tray and run it through a preheat cycle to make it easier to clean the inside walls and the window on the door. Other than that no complaints. Love it.
El ButchO : I've wasted a lot of money and regret I spent the ...
Awful, I've used it 3 times and now it won't heat. I called Char-Broil and their "assistance" was laughable. She began reading directly from the book after I told her I had already done so. After I told her again she commented "they why did you call us." It doesn't work; I've wasted a lot of money and regret I spent the time even calling Char Broil Custormer Service.
Rob Wilson : Element wiring corroded out after a year or so.
Excellent smoker when it works. Love the digital display and wireless remote control. Wires to the heat element corroded off after a year or so. I rewired it and it lasted another 2 years. Fired it up today Sept 5, 2021 and wires are corroded and broken again. I have rewired it once more but the this is probably the last time. I'm not the only person with this defect. Smoker is used once a month at the most and it is covered when not in use.
Jerel : Complete Junk. Leaked Internally Corroding the Element and Body Wiring
I loved the smoker and used it for exactly 1 year and 8 months. I went to preheat it for a brisket and it stopped warming.
This smoker has been under a cover it's entire life and half the time it's under my Sunsetter as well.
Juices leaked down and found its way into the wiring due to a bad design or seal. Now they want $119 for a new smoker because the connectors corroded off. Bad customer service and bad design. I will not buy another one of their products.
I will buy a Masterbuilt because they stand by their quality.
This smoker has been under a cover it's entire life and half the time it's under my Sunsetter as well.
Juices leaked down and found its way into the wiring due to a bad design or seal. Now they want $119 for a new smoker because the connectors corroded off. Bad customer service and bad design. I will not buy another one of their products.
I will buy a Masterbuilt because they stand by their quality.
Morgas : I'm new to smoking, and This smoker was easy for me to use, and everything comes out great.
Had this smoker for about a Month and a half already, and used it a total of 4 times so far. Everything came out great, no problems. I recently bought the stand and cover for it and now it resides outside. Before i had it on a dolly, where i kept it in my shed, and just rolled it out whenever i was going to use it, but since i've been using it quite a bit, i decided to spend the extra money so i can keep it outside full time.
When i first received it, i did let it burn in for about 5 hours.. and then let it cool off and put it away the first weekend. The following weekend, i cooked a rack of ribs (3-2-1 method) and a 7 pound Pork Butt roast, and they both came out perfect. Since then i've been doing mostly pork/beef ribs.. and one weekend did thick pork chops.
some tips:
1. fill the smoker completely.. gotta shake it, and keep filling it. Also, at some point if you wrap your meat in aluminum, there's no need for smoke.. Don't be afraid to mix Apple + Hickory wood chips :D
2. i usually just set the timer for something crazy like 12 hours, and set the temp at 225. I usually go by the meat temp and not by time. I'll let it warm up for an hour.. usually at the same time the meat will be out warming up to room temp. Then i put the meat in, and start from there.
3. put aluminum foil on the bottom collector that leads to the water dish, this helps clean up.
4. The Window: Many people have different ways of cleaning their glass.. i typically do not clean the interior of the smoker.. with the exception of the glass window, i will create a slurry of baking soda + vinegar (50/50) and paste down the window.. and let it sit for about 30 mins, then come back and wipe it off, and the window will be nice and clean (this is done when the smoker is warm/cold.. not hot). I've heard others will just put in clean water in the water holder and crank up the heat to 275 and let it get hot for about an hour, and come back and wipe it down with a rag or something.. but i didn't find this quite as easy.
5. typically i only use 2 racks, and when i'm done, i just let them soak in some soap+water they are pretty easy to clean (right now, will let you know if that changes or if they start to rust).
6. if you don't know what the 3-2-1 method is, go watch some youtube videos. it's basically 3 hours on a rack, 2 hours wrapped in foil, and 1 hour open so you can get the sauce to thicken up / tack up. in 6 hours, pretty much any rib is going to be ready in that amount of time. Instead of wasting tons of foil, wrapping up your ribs, i bought some foil pans and tops for this part and also, note that 9x13 racks don't fit.. but 8x10 do: These will fit perfectly in between the racks and are big enough if you split your ribs in half. Which i normally have to do anyway, because it's just not wide enough for a full rack usually. Also, if they don't get too dirty, i'll just clean them, and reuse them again for the next smoke out.
Anyway, i hope this helps someone, good luck, and feel confident in your purchase. :D
When i first received it, i did let it burn in for about 5 hours.. and then let it cool off and put it away the first weekend. The following weekend, i cooked a rack of ribs (3-2-1 method) and a 7 pound Pork Butt roast, and they both came out perfect. Since then i've been doing mostly pork/beef ribs.. and one weekend did thick pork chops.
some tips:
1. fill the smoker completely.. gotta shake it, and keep filling it. Also, at some point if you wrap your meat in aluminum, there's no need for smoke.. Don't be afraid to mix Apple + Hickory wood chips :D
2. i usually just set the timer for something crazy like 12 hours, and set the temp at 225. I usually go by the meat temp and not by time. I'll let it warm up for an hour.. usually at the same time the meat will be out warming up to room temp. Then i put the meat in, and start from there.
3. put aluminum foil on the bottom collector that leads to the water dish, this helps clean up.
4. The Window: Many people have different ways of cleaning their glass.. i typically do not clean the interior of the smoker.. with the exception of the glass window, i will create a slurry of baking soda + vinegar (50/50) and paste down the window.. and let it sit for about 30 mins, then come back and wipe it off, and the window will be nice and clean (this is done when the smoker is warm/cold.. not hot). I've heard others will just put in clean water in the water holder and crank up the heat to 275 and let it get hot for about an hour, and come back and wipe it down with a rag or something.. but i didn't find this quite as easy.
5. typically i only use 2 racks, and when i'm done, i just let them soak in some soap+water they are pretty easy to clean (right now, will let you know if that changes or if they start to rust).
6. if you don't know what the 3-2-1 method is, go watch some youtube videos. it's basically 3 hours on a rack, 2 hours wrapped in foil, and 1 hour open so you can get the sauce to thicken up / tack up. in 6 hours, pretty much any rib is going to be ready in that amount of time. Instead of wasting tons of foil, wrapping up your ribs, i bought some foil pans and tops for this part and also, note that 9x13 racks don't fit.. but 8x10 do: These will fit perfectly in between the racks and are big enough if you split your ribs in half. Which i normally have to do anyway, because it's just not wide enough for a full rack usually. Also, if they don't get too dirty, i'll just clean them, and reuse them again for the next smoke out.
Anyway, i hope this helps someone, good luck, and feel confident in your purchase. :D
Jeff W : DO NOT BUY. Get a Masterbuilt instead.
UPDATE JULY 2020:
My smoker is long since trashed for being completely inoperable due to giving me an electric shock. My friend's wife just bought him one of these brand new from a sale on QVC. It lasted less than a month and maybe 10 uses before it started tripping the GFCI outlet and failing the same way mine did. I would have strongly recommended anything else, but they didn't think to ask me. Their smoker is being returned as defective, don't make their same mistake. This thing is a piece of junk and CharBroil should be ashamed that they are still peddling an appliance that has so many problems. I don't care how good your warranty service may be, a defective equipment should be the exception, not the rule. Buy a Masterbuilt, my brother and I have used ours dozens upon dozens of times and it works way better that this model did brand new.
UPDATE DECEMBER 2018:
The smoker has died on me. Every time it tries to power on it trips the GFCI outlet. Confirmed its the smoker by trying various GFCI outlets. Running the smoker on a non-GFCI outlet lets it power on and heat up, but it gives you a mild shock if you touch the steel of the housing. I have allowed it to fully preheat on a non-GFCI to allow any moisture or contamination on the heating element to be burned away, and the issue persists. The smoker was always stored indoors, out of the weather, and was never allowed to be rained on or exposed to any moisture. An electrical appliance should not be capable of failing in a way that allows the exterior to become electrified. This is a very common issue with Char Broil Smokers based on searching online for ways to troubleshoot the issue.
The failure after only a year and a half and less than two dozen uses, coupled with having to replace the door as I mentioned results in a one start review and a warning. If you buy this, spend the extra money to get the extended warranty because I suspect you will need it. I've filed a claim on mine and have been reimbursed for about 75% of what I spent on it.
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I have used this smoker a number of times now, and it worked quite well up until last month. Unfortunately the engineering of the product leaves something to be desired. The upper mount for the door hinge bracket depends on the steel of the outer case for support, and the way they built it the weight of the door can cause the steel to deform outward, which resulted in the door no longer sealing. Char-broil was very helpful on processing a warranty claim, and I was able to fix the smoker for the time being. The fix will most likely be temporary, however, as it doesn't resolve the weakness in the underlying design. Every few months I'll probably need to pop off the door and tap the mounting holes with a hammer to bend the steel back into the correct position. Annoying, but many things are.
I give the smoker three stars because, in spite of the weakness in design, it works very well. I've made pork shoulder, brisket, wings, entire chickens, and a 19 pound thanksgiving turkey, which was phenomenal. I've seen other reviewers complain that the controls don't make sense, but the owners manual is very clear and I guess they just didn't read it. The important thing they miss is that this model can cook based on the temperature probe or based on timer, but not both.
I'm happy with this purchase, and I like the design much more than competitive models, but I wish they had built the hinge to be a little more sturdy.
My smoker is long since trashed for being completely inoperable due to giving me an electric shock. My friend's wife just bought him one of these brand new from a sale on QVC. It lasted less than a month and maybe 10 uses before it started tripping the GFCI outlet and failing the same way mine did. I would have strongly recommended anything else, but they didn't think to ask me. Their smoker is being returned as defective, don't make their same mistake. This thing is a piece of junk and CharBroil should be ashamed that they are still peddling an appliance that has so many problems. I don't care how good your warranty service may be, a defective equipment should be the exception, not the rule. Buy a Masterbuilt, my brother and I have used ours dozens upon dozens of times and it works way better that this model did brand new.
UPDATE DECEMBER 2018:
The smoker has died on me. Every time it tries to power on it trips the GFCI outlet. Confirmed its the smoker by trying various GFCI outlets. Running the smoker on a non-GFCI outlet lets it power on and heat up, but it gives you a mild shock if you touch the steel of the housing. I have allowed it to fully preheat on a non-GFCI to allow any moisture or contamination on the heating element to be burned away, and the issue persists. The smoker was always stored indoors, out of the weather, and was never allowed to be rained on or exposed to any moisture. An electrical appliance should not be capable of failing in a way that allows the exterior to become electrified. This is a very common issue with Char Broil Smokers based on searching online for ways to troubleshoot the issue.
The failure after only a year and a half and less than two dozen uses, coupled with having to replace the door as I mentioned results in a one start review and a warning. If you buy this, spend the extra money to get the extended warranty because I suspect you will need it. I've filed a claim on mine and have been reimbursed for about 75% of what I spent on it.
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I have used this smoker a number of times now, and it worked quite well up until last month. Unfortunately the engineering of the product leaves something to be desired. The upper mount for the door hinge bracket depends on the steel of the outer case for support, and the way they built it the weight of the door can cause the steel to deform outward, which resulted in the door no longer sealing. Char-broil was very helpful on processing a warranty claim, and I was able to fix the smoker for the time being. The fix will most likely be temporary, however, as it doesn't resolve the weakness in the underlying design. Every few months I'll probably need to pop off the door and tap the mounting holes with a hammer to bend the steel back into the correct position. Annoying, but many things are.
I give the smoker three stars because, in spite of the weakness in design, it works very well. I've made pork shoulder, brisket, wings, entire chickens, and a 19 pound thanksgiving turkey, which was phenomenal. I've seen other reviewers complain that the controls don't make sense, but the owners manual is very clear and I guess they just didn't read it. The important thing they miss is that this model can cook based on the temperature probe or based on timer, but not both.
I'm happy with this purchase, and I like the design much more than competitive models, but I wish they had built the hinge to be a little more sturdy.
MikE : Perfect for beginners
Bought this smoker as an entry level for a new hobby. Simple to use. Setup is minimal. The remote helps you monitor temp time easily. Price was reasonable vs buying a more expensive unit. Now that I know I enjoy smoking, the only downfall with this unit is that you have to manually fill the smoker box. The other reviews from folks here were extremely helpful (ie: foil on drip pan for easy cleanup etc..). I would recommend this to anyone who wants to get into smoking. I have used this every weekend since I’ve had it and had some delicious food. Perfect entry level smoker.
Jay Howell : Easy to use, makes pretty good smoked ribs and pork tenderloin along with just about anything else
Pros: Easy to assemble and get to the business of smoking some meat. Heats up well even when it's cold outside (I'm in Fl.). Controls are intuitive and work well came with a nice instruction booklet too. Easy to use, there's no fire to watch. Cons: The fit of the door was not so great, the smoker came with the door sagging. Temperature controlling is not so great, the temperature will fluctuate quite a bit, however, once the smoking process has started, keep the door closed this will helps moderate the temperature. General info.: There are temperature sensors in the back of the smokebox that need to be kept clean from smoke residue. (I found a 50/50 mixture of water and white vinegar and a Scotch-Brite pad works well for clean the sensor and the glass in the door.). Overall it works adequately for a beginner smoker and it's so easy to use.
Kurt Kloeblen : Makes Smoking A Blast
I had been in the market for an electric smoker for a while after using my Weber Rocky Mountain bullet and this has really fit what I am looking for. I smoke maybe once a month or so, and this makes it more likely that I will do it with its ease of use. Having the remote lets me make any changes from inside the house and not have to freeze on colder days. The thermometer works well and seems to be accurate. it takes some getting used to moving to the electric, as far as timing, but after a few attempts, I have dialed in my pulled pork and ribs to turn out perfect. A very good value, would definitely recommend this to friends.
A. Lauf : Great quality smoker, fantastic results
I almost didn't purchase this device because of past experience with Charbroil grills - at least the one we had was... "meh" at best. Before purchasing this one, I was strongly leaning toward a Masterbuilt unit, but the negative reviews were REALLY putting me off. Having seen poor quality units before, it was hard to justify that much cost for a potentially flawed device.
Finally, one of these units came back in stock - only two left at any reasonable price. We purchased it, and when it arrived, I was very pleased to see its high construction quality. Some had complained about the sticker on the front window - it is there, but if you peel it veeerry slowly, it will come of without any trace left. It requires patience, but leaves perfectly clean glass. I believe that this sticker is added to protect the glass against shattering during shipment.
It's very important to follow the "burn-in" procedure. They call it "seasoning", but really, it allows the unit to off-gas all of the chemical residues from the manufacturing process. Do not cook without this step! Before I started the process, I used a damp paper towel to remove any styrofoam particles and leftover packaging materials and dust, to permit the burn-in to be as effective as possible.
Yesterday was the first time we tried using the unit. The "cook to temperature probe" function is truly fantastic. After the preheat finishes, just throw in what you need to cook, insert the temperature probe, and the smoker will do the rest. I was astounded at how much smoke it was producing. Upon completion of the cooking, everything tasted fantastic. Upon examining the wood chips, they were all thoroughly charred - no leftover bare spots, no unused wood chips.
We also ordered Char-broil's "XS" smoker cover - it fits perfectly. Provided that the quality holds up (we are planning on taking very good care of this unit), we will be very pleased with this purchase.
Finally, one of these units came back in stock - only two left at any reasonable price. We purchased it, and when it arrived, I was very pleased to see its high construction quality. Some had complained about the sticker on the front window - it is there, but if you peel it veeerry slowly, it will come of without any trace left. It requires patience, but leaves perfectly clean glass. I believe that this sticker is added to protect the glass against shattering during shipment.
It's very important to follow the "burn-in" procedure. They call it "seasoning", but really, it allows the unit to off-gas all of the chemical residues from the manufacturing process. Do not cook without this step! Before I started the process, I used a damp paper towel to remove any styrofoam particles and leftover packaging materials and dust, to permit the burn-in to be as effective as possible.
Yesterday was the first time we tried using the unit. The "cook to temperature probe" function is truly fantastic. After the preheat finishes, just throw in what you need to cook, insert the temperature probe, and the smoker will do the rest. I was astounded at how much smoke it was producing. Upon completion of the cooking, everything tasted fantastic. Upon examining the wood chips, they were all thoroughly charred - no leftover bare spots, no unused wood chips.
We also ordered Char-broil's "XS" smoker cover - it fits perfectly. Provided that the quality holds up (we are planning on taking very good care of this unit), we will be very pleased with this purchase.
AMAD : Quit working
I used this twice very successfully with a Boston Butt and some chicken. Then, on the third use when trying to smoke some ribs, it would preheat and then not maintain any temperature above 90 degrees. I did a warranty claim. They sent me a new power cord and heating element. After replacing these, I had the same problem. They are now sending me a new thermostat and saying that it should have been sent with the first warranty claim. We'll see if that works. I'll update this review when I have replaced the thermostat and tried it again.
UPDATE 4-6-2020 The smoker worked well for a few more times after this initial review. Then last night, I put two boston butts in to smoke overnight. It heated up fine and had been going fine for a couple hours before I went to bed. When I got up, the smoker still showed it was set at 240 degrees and still had several hours on the timer, but it was cold. Ruined about $40 worth of meat. I'm done with Char-broil products!
UPDATE 4-6-2020 The smoker worked well for a few more times after this initial review. Then last night, I put two boston butts in to smoke overnight. It heated up fine and had been going fine for a couple hours before I went to bed. When I got up, the smoker still showed it was set at 240 degrees and still had several hours on the timer, but it was cold. Ruined about $40 worth of meat. I'm done with Char-broil products!
Gary hopson : Awesome smoker
I have used it three times so far. Two racks of baby back ribs twice. Eight bbq chicken thighs. Operation is very easy. Clean up, soak the racks and other components, and they clean up fairly easy. Use baking soda and water to clean the glass. Don't expect the glass to be perfect, but still good. I have never used a smoker before getting this. I will probably use it more than my grill.
Kelly : Great smoker.
I love this smoker! Easy to use and food tastes perfect. My only complaint is that it is not easy to clean. I have started lining the bottom shelf with foil to make it easier to clean. The bottom of the unit collects grease from the meat. The other suggestion I have is to put vinegar and water in the water tray and run it through a preheat cycle to make it easier to clean the inside walls and the window on the door. Other than that no complaints. Love it.
Merlin P. : Good but Could be Better
Good Smoker for slower smoking. It does not efficiently "burn" larger smoker chips. I have a suggestion for all who use this machine by Luhr Jensen "Little Chief" Smoker chips. They are closer to shavings than chips an more efficiently burn.
My major complaint is that the temperature probe is not easily plugged in and in my case once the ambient temperature inside of the cabinet reaches the set cooking temperature the probe shuts down the unit. However the food is no where close to being done and thus I am forced into guesstimating the cooking time. The probe was one of the features that prompted me to purchase the Char Broil unit.
The unit does maintain efficiently maintain the set temperature inside the cabinet and is easy to clean if you stay on top of it.
I have been smoking for over 30 years and have used electric (Little and Big Chief), charcoal (Brinkman and Big Green Egg) and propane (Masterbuilt). In addition to this unit I also use The Big Green Egg.
My major complaint is that the temperature probe is not easily plugged in and in my case once the ambient temperature inside of the cabinet reaches the set cooking temperature the probe shuts down the unit. However the food is no where close to being done and thus I am forced into guesstimating the cooking time. The probe was one of the features that prompted me to purchase the Char Broil unit.
The unit does maintain efficiently maintain the set temperature inside the cabinet and is easy to clean if you stay on top of it.
I have been smoking for over 30 years and have used electric (Little and Big Chief), charcoal (Brinkman and Big Green Egg) and propane (Masterbuilt). In addition to this unit I also use The Big Green Egg.
Some cool guy : Lasted about 3 months
Here's the thing. My dad always said some things had too many bells and whistles, meaning more things to break. This could not be more true of this smoker. My friend and I bought the same unit, and both had the same failure of the control board tripping the breaker after a few minutes. When I spoke with customer support, I was outside of the warranty period and was told I would need to buy a replacement part. Why not just fix the problem, as internet searches reveal many complaints on this very issue. I will not buy this brand again. Stick with simple solutions and you will have less issues.
Kurt Kloeblen : Makes Smoking A Blast
I had been in the market for an electric smoker for a while after using my Weber Rocky Mountain bullet and this has really fit what I am looking for. I smoke maybe once a month or so, and this makes it more likely that I will do it with its ease of use. Having the remote lets me make any changes from inside the house and not have to freeze on colder days. The thermometer works well and seems to be accurate. it takes some getting used to moving to the electric, as far as timing, but after a few attempts, I have dialed in my pulled pork and ribs to turn out perfect. A very good value, would definitely recommend this to friends.
C James : First time smoker, and I'm in love!
First time smoker, and so far it was great! This smoker is a bit bigger than I was expecting, which is a good thing because I like knowing that I can REALLY get some smoked foods going for Thanksgiving in the next month. It has some really nice features to it, and is going to be a new hobby for me.
Features: It has a remote control to see the temperature, set the temperature, look at how much time is left, etc. There is an LED light on the unit, but it does NOT illuminate the inside....it only works well when you have the door open. There is a grease trap on the bottom of the unit that slides out you didn't use the water container that also catches grease. Wood chip box is very sturdy and fits about 2 cups worth of wood chips. I don't think they advertise it as being "water resistant," but it did get caught in the Tropical Storm we had here for a few hours, and it did not do any damage to the unit.
Overall, this is a great unit that I'm looking forward to using. Having the window to see what you're cooking is great, and the unit does not get too hot...it is well insulated. It does have rolling wheels and a handle on the back to easily roll it around the patio area which is really nice. You owe it to yourself to give it a try.
Features: It has a remote control to see the temperature, set the temperature, look at how much time is left, etc. There is an LED light on the unit, but it does NOT illuminate the inside....it only works well when you have the door open. There is a grease trap on the bottom of the unit that slides out you didn't use the water container that also catches grease. Wood chip box is very sturdy and fits about 2 cups worth of wood chips. I don't think they advertise it as being "water resistant," but it did get caught in the Tropical Storm we had here for a few hours, and it did not do any damage to the unit.
Overall, this is a great unit that I'm looking forward to using. Having the window to see what you're cooking is great, and the unit does not get too hot...it is well insulated. It does have rolling wheels and a handle on the back to easily roll it around the patio area which is really nice. You owe it to yourself to give it a try.
thisgirl : Quality Smoker for the Lazy Smoker
I started with a propane smoker that needed constant babysitting in order to keep it from catching fire. I liked sitting with it but when other priorities take place, I knew it was time for the switch. With this baby you can set and forget. One time wood chip fill per sample. Turns off when internal reaches set temperature or when time has lapsed. Well built and no complaints. About 10 smokes in and no problems. Cleanup is a breeze with some Dollar Store oven cleaner and a hose. Almost no scrubbing required. Just make sure the elements are dry before running again and you are good to go.
Charles W. Fain : Great Smoker for 9 Months
Received this electric smoker in September 2020. Arrived dented but since the door sealed, I accepted it. Worked great for about 9 months. Control panel stopped working. Contacted Char-Broil to find they only warranty parts and charge you shipping to send parts. Ordered control panel and installed. Then remote didn't work with new control panel. Also, no Temperature Control. Ordered thermostat and paid more shipping. Installed thermostat, doesn't work. Spend about a month dealing with friendly Customer service but no usable smoker. Reviews implied they should last 5 years, mine didn't last 9 months. If you purchase, hope you have better luck. I noticed they have reduced the price but if it does not last, I don't think it's with it.
El ButchO : I've wasted a lot of money and regret I spent the ...
Awful, I've used it 3 times and now it won't heat. I called Char-Broil and their "assistance" was laughable. She began reading directly from the book after I told her I had already done so. After I told her again she commented "they why did you call us." It doesn't work; I've wasted a lot of money and regret I spent the time even calling Char Broil Custormer Service.
Gary hopson : Awesome smoker
I have used it three times so far. Two racks of baby back ribs twice. Eight bbq chicken thighs. Operation is very easy. Clean up, soak the racks and other components, and they clean up fairly easy. Use baking soda and water to clean the glass. Don't expect the glass to be perfect, but still good. I have never used a smoker before getting this. I will probably use it more than my grill.
Vouteman : Piece of junk
This is the second smoker I have owned. The first Char Broil smoker didn't have the glass door. Both were digital. I used the first one 5 times in 13 months and it quit working. I bought the second Char Broil smoker and used it 4 times before it went on the fritz with the VERY SAME PROBLEM. It has been 14 months since I bought this one. I call their (SIC) customer service. I was told that they had quit making my model because of the problem I was having with it throwing the breaker. He said, "they are still on the shelves but, we are no longer manufacturing them". No mention of some kind of discount for another unit....just asked if I wanted to file a report so their engineers could study the problem. So I will buy another smoker but after almost $1,000 on two smokers in 27 months I will never purchase another Char-Broil product and will tell every one that will listen to me.....the kind of junk you sell!
A : Don't by.... It's fraudulently advertised
This add is misleading and wrong...it's BS... It is not a deluxe model, the video shows a remote that goes with the deluxe model.... This is an over priced base model. Don't be tricked like me. Amazon wouldn't even do anything for ruining my 4th because I invited guests to have a smoker meal and I couldn't use it because I had to return the piece of junk. This purchase has made me rethink my Amazon account entirely.
Nexam : Terrible quality and support DONT BUY
This machine arrived faulty and tripped my 20amp circuit over and over. In addition there was a flaw in the sensor and it didn't work either. I called Charbroil and their policy is to send replacement parts even if the unit is faulty from the get go. This is a terrible product and a short sighted company that won't support its mistakes. Do not buy this unless you want to risk wasting hours fiddling with a broken machine and trying to problem solve. Buy a quality unit from a better brand.
Keith B Peterson : Did They Lose My Address?
I really can't critique the item because I received the good ol' "Undeliverable" message. Ok. I get that--nothing in the world runs perfectly 24/7; but, my dismay is present because I received no plausible explanation as to "why". For example: "Dear customer, your item was returned to the seller due to extensive damage. You may opt for a reorder or a refund." Nope. "you will receive a refund within 3 - 5 days"
So...I ordered it from Macy's for even less money--we will see.
Update: I received my refund for an undeliverable package. Thank you Amazon! So, I received my smoker from another retailer. The packaging was in excellent condition, nothing broken and all was well. I was very pleased that assembly meant only sliding the racks, water pan and smoker box into place.
I have an outdoor grounded outlet so I brought it outside to begin the seasoning process. I found that the instructions are quite clear in the "Smoking Guide". It seasoned, then I loaded the smoker box, filled the water pan and began preheat.
Personally, I cook all of my meat with a thermometer. I really like the design of "Time or Probe" Just remember to remove the probe from the smoker and insert into meat first. Setting the controls was straightforward! I was smoking short ribs which sometimes is a long process. I was amazed that it smoked 7 lbs. to 170º internal in just over 3 hours--and I love the feature that keeps the meat warm until ready.
Overall, the product works as designed, its weight is manageable and cleaning is relatively easy.
Oh yes, that annoying sticker on the window--a combination of diluted Isopropyl alcohol (50/50 with water), a tablespoon of white vinegar and a squirt of Dawn will help greatly. Wet the sticker and get underneath printed layer.
By the way, the ribs were Bulgogi--a homemade Korean barbecue marinade. At 170º, the sinew was tender and the meat just fell off the bone and very juicy. I hope this helps. KP. Upgrade to 5 stars
So...I ordered it from Macy's for even less money--we will see.
Update: I received my refund for an undeliverable package. Thank you Amazon! So, I received my smoker from another retailer. The packaging was in excellent condition, nothing broken and all was well. I was very pleased that assembly meant only sliding the racks, water pan and smoker box into place.
I have an outdoor grounded outlet so I brought it outside to begin the seasoning process. I found that the instructions are quite clear in the "Smoking Guide". It seasoned, then I loaded the smoker box, filled the water pan and began preheat.
Personally, I cook all of my meat with a thermometer. I really like the design of "Time or Probe" Just remember to remove the probe from the smoker and insert into meat first. Setting the controls was straightforward! I was smoking short ribs which sometimes is a long process. I was amazed that it smoked 7 lbs. to 170º internal in just over 3 hours--and I love the feature that keeps the meat warm until ready.
Overall, the product works as designed, its weight is manageable and cleaning is relatively easy.
Oh yes, that annoying sticker on the window--a combination of diluted Isopropyl alcohol (50/50 with water), a tablespoon of white vinegar and a squirt of Dawn will help greatly. Wet the sticker and get underneath printed layer.
By the way, the ribs were Bulgogi--a homemade Korean barbecue marinade. At 170º, the sinew was tender and the meat just fell off the bone and very juicy. I hope this helps. KP. Upgrade to 5 stars
Boomer mgee : The ribs came out real nice with good flavor and not dry
I own several different types of smokers. I own both a gas smoker and a 55 gal drum smoker and now the Char-broil. I have used it twice, once with a sacrificial pork butt and yesterday with two racks of spareribs. The butt I used the probe on. I do not know what happened, but the roast came out a little underdone and I needed to finish it in the oven. I had the probe set at 160 degrees. The ribs came out real nice with good flavor and not dry. I cooked them at 250 degrees for 4 hours. For the purist, there was not much of a smoke ring, but it tasted OK. As someone else has said, it is a nice starter smoker. I do look forward to doing some beef and ham sticks in it since I am able to control the temp a little better. If you want a nice little unit, I say go for it.
alan mautino : Broke after 3 uses
purchased in April to use during the summer. Didn't use until June. When I used it, wouldn't work after 3rd time. Now I have to have parts shipped and pay for shipping. Not really a great smoker if I have to repair so soon.
victor sanders : Terrible Smoker
This smoker was terrible. Dont waste your money on this. I have been using an offset smoker for around 3-4 years now and i was looking for something to set and forget. This is not it! I set my temperature the first time to 225 for some ribs and used my weber igrill that i have verified the temperature on just to compare temps. the char broil smoker was reading 225 and my igrill was ready 290. I couldnt set this smoker temp low enough to even have it close to 225. Sometimes i like to smoke at 180 and this was not the smoker for me. I hope you pass on this item.
Pickels : A must for a family smoker!!!
If you like different types of smoky flavored items (meat and veggies) this is the best smoking vertical smoker I have seen or used. Basically you can set it and forget it yet yield a perfectly cooked, smoked product with easy clean-up. Wish I had found this years ago. We highly recommend this to anyone who is looking at a smoker for family use, you will not be disappointed.
BTW, fast service and great customer support from Char-Broil if you have questions.
BTW, fast service and great customer support from Char-Broil if you have questions.
Gary hopson : Awesome smoker
I have used it three times so far. Two racks of baby back ribs twice. Eight bbq chicken thighs. Operation is very easy. Clean up, soak the racks and other components, and they clean up fairly easy. Use baking soda and water to clean the glass. Don't expect the glass to be perfect, but still good. I have never used a smoker before getting this. I will probably use it more than my grill.
Eric : Count the number of times you'll use it on two hands.
I bought this in May 2017, and I've used it maybe 2 or 3 times per year in the summer seasons. When not in use, it's cleaned and stored under a Char-Broil cover. By August 2019, it's dead - I assume the heating element or maybe internal wiring is shot. Meanwhile, I've got $100 dollars worth of room-temperature meat that I'm now going to have to get creative with. Taking it apart and attempting to troubleshoot seems like a real pain... I think this smoker unfortunately destined for the trash. When it worked, the food was great, and the electronic functionality make things easy. In retrospect, I regret not investing in an actual wood smoker that, although more of a challenge to cook with, wouldn't die on me right when I needed it. Take a look at the 1-star reviews and ask yourself: do you want to roll the dice on being the guy who throws a BBQ, only to discover his ribs and brisket are sitting in a dead smoker?
Pickels : A must for a family smoker!!!
If you like different types of smoky flavored items (meat and veggies) this is the best smoking vertical smoker I have seen or used. Basically you can set it and forget it yet yield a perfectly cooked, smoked product with easy clean-up. Wish I had found this years ago. We highly recommend this to anyone who is looking at a smoker for family use, you will not be disappointed.
BTW, fast service and great customer support from Char-Broil if you have questions.
BTW, fast service and great customer support from Char-Broil if you have questions.
kgulish : When it works, its great.
We have had this smoker for less than a year. We have had more issues out of this thing than it is worth. We have already replaced the heating element. Now we have computer issues and corroded wires. We keep this under a covered porch with the recommended cover so it receives minimal exposure to the outdoor elements. We contacted the company and they want up to purchase the entire box just to get the replacement wires that are required to fix the current problem. I tried to turn on the smoker today. It turns on but will not let me set the time or temp. The only positive thing - When it works, it's great and easy to use.
Kurt Kloeblen : Makes Smoking A Blast
I had been in the market for an electric smoker for a while after using my Weber Rocky Mountain bullet and this has really fit what I am looking for. I smoke maybe once a month or so, and this makes it more likely that I will do it with its ease of use. Having the remote lets me make any changes from inside the house and not have to freeze on colder days. The thermometer works well and seems to be accurate. it takes some getting used to moving to the electric, as far as timing, but after a few attempts, I have dialed in my pulled pork and ribs to turn out perfect. A very good value, would definitely recommend this to friends.
victor sanders : Terrible Smoker
This smoker was terrible. Dont waste your money on this. I have been using an offset smoker for around 3-4 years now and i was looking for something to set and forget. This is not it! I set my temperature the first time to 225 for some ribs and used my weber igrill that i have verified the temperature on just to compare temps. the char broil smoker was reading 225 and my igrill was ready 290. I couldnt set this smoker temp low enough to even have it close to 225. Sometimes i like to smoke at 180 and this was not the smoker for me. I hope you pass on this item.
Zack : Electrical Issues within Six Months | Poor Customer Service
This little smoker seemed like a good bargain. It works great for beginners, but I think I got a lemon. Within six months and less than a dozen uses, it began tripping a circuit breaker due to arc or ground fault issues. Other heavy duty appliances work fine in the same outdoor outlet. Like others, it appears to be bad wiring within the unit.
I spoke with customer service over the course of two weeks, including speaking with a manager (indirectly). The best Char-Broil could do is send me half a dozen parts and an 11-page, complex repair manual. I should not have to repair a unit within six months of purchase. Customer service stated it was their policy that they do not process returns/refunds if the unit was used. So, that one-year warranty from the manufacturer is almost worthless.
After some research, it appears most of the popular grill companies will not accept returns for grills or smokers after their first use. Your best bet is to go with units that don't have electric components that lead issues.
Char-Broil is a local company for my family, but my customer experience inclines me to go elsewhere from now on.
I spoke with customer service over the course of two weeks, including speaking with a manager (indirectly). The best Char-Broil could do is send me half a dozen parts and an 11-page, complex repair manual. I should not have to repair a unit within six months of purchase. Customer service stated it was their policy that they do not process returns/refunds if the unit was used. So, that one-year warranty from the manufacturer is almost worthless.
After some research, it appears most of the popular grill companies will not accept returns for grills or smokers after their first use. Your best bet is to go with units that don't have electric components that lead issues.
Char-Broil is a local company for my family, but my customer experience inclines me to go elsewhere from now on.
Michael Evans : Lasted 3 seasons
I like the way the controls worked and held temp good and fairly accurate. I kept it outside, although under porch cover. Started off well this season, but when I went to use it today, would not start. Connecting wires (under back cover), had corroded to the point when I pulled the terminals off, they fell apart. I did live on the lake but unit was kept dry. Gonna give this one a new try. The construction seems good, tight, well-insulated. Hope this one holds up, or will never purchase another Char-Broil product.
Jeff W : DO NOT BUY. Get a Masterbuilt instead.
UPDATE JULY 2020:
My smoker is long since trashed for being completely inoperable due to giving me an electric shock. My friend's wife just bought him one of these brand new from a sale on QVC. It lasted less than a month and maybe 10 uses before it started tripping the GFCI outlet and failing the same way mine did. I would have strongly recommended anything else, but they didn't think to ask me. Their smoker is being returned as defective, don't make their same mistake. This thing is a piece of junk and CharBroil should be ashamed that they are still peddling an appliance that has so many problems. I don't care how good your warranty service may be, a defective equipment should be the exception, not the rule. Buy a Masterbuilt, my brother and I have used ours dozens upon dozens of times and it works way better that this model did brand new.
UPDATE DECEMBER 2018:
The smoker has died on me. Every time it tries to power on it trips the GFCI outlet. Confirmed its the smoker by trying various GFCI outlets. Running the smoker on a non-GFCI outlet lets it power on and heat up, but it gives you a mild shock if you touch the steel of the housing. I have allowed it to fully preheat on a non-GFCI to allow any moisture or contamination on the heating element to be burned away, and the issue persists. The smoker was always stored indoors, out of the weather, and was never allowed to be rained on or exposed to any moisture. An electrical appliance should not be capable of failing in a way that allows the exterior to become electrified. This is a very common issue with Char Broil Smokers based on searching online for ways to troubleshoot the issue.
The failure after only a year and a half and less than two dozen uses, coupled with having to replace the door as I mentioned results in a one start review and a warning. If you buy this, spend the extra money to get the extended warranty because I suspect you will need it. I've filed a claim on mine and have been reimbursed for about 75% of what I spent on it.
-------------------------------------------------------------
I have used this smoker a number of times now, and it worked quite well up until last month. Unfortunately the engineering of the product leaves something to be desired. The upper mount for the door hinge bracket depends on the steel of the outer case for support, and the way they built it the weight of the door can cause the steel to deform outward, which resulted in the door no longer sealing. Char-broil was very helpful on processing a warranty claim, and I was able to fix the smoker for the time being. The fix will most likely be temporary, however, as it doesn't resolve the weakness in the underlying design. Every few months I'll probably need to pop off the door and tap the mounting holes with a hammer to bend the steel back into the correct position. Annoying, but many things are.
I give the smoker three stars because, in spite of the weakness in design, it works very well. I've made pork shoulder, brisket, wings, entire chickens, and a 19 pound thanksgiving turkey, which was phenomenal. I've seen other reviewers complain that the controls don't make sense, but the owners manual is very clear and I guess they just didn't read it. The important thing they miss is that this model can cook based on the temperature probe or based on timer, but not both.
I'm happy with this purchase, and I like the design much more than competitive models, but I wish they had built the hinge to be a little more sturdy.
My smoker is long since trashed for being completely inoperable due to giving me an electric shock. My friend's wife just bought him one of these brand new from a sale on QVC. It lasted less than a month and maybe 10 uses before it started tripping the GFCI outlet and failing the same way mine did. I would have strongly recommended anything else, but they didn't think to ask me. Their smoker is being returned as defective, don't make their same mistake. This thing is a piece of junk and CharBroil should be ashamed that they are still peddling an appliance that has so many problems. I don't care how good your warranty service may be, a defective equipment should be the exception, not the rule. Buy a Masterbuilt, my brother and I have used ours dozens upon dozens of times and it works way better that this model did brand new.
UPDATE DECEMBER 2018:
The smoker has died on me. Every time it tries to power on it trips the GFCI outlet. Confirmed its the smoker by trying various GFCI outlets. Running the smoker on a non-GFCI outlet lets it power on and heat up, but it gives you a mild shock if you touch the steel of the housing. I have allowed it to fully preheat on a non-GFCI to allow any moisture or contamination on the heating element to be burned away, and the issue persists. The smoker was always stored indoors, out of the weather, and was never allowed to be rained on or exposed to any moisture. An electrical appliance should not be capable of failing in a way that allows the exterior to become electrified. This is a very common issue with Char Broil Smokers based on searching online for ways to troubleshoot the issue.
The failure after only a year and a half and less than two dozen uses, coupled with having to replace the door as I mentioned results in a one start review and a warning. If you buy this, spend the extra money to get the extended warranty because I suspect you will need it. I've filed a claim on mine and have been reimbursed for about 75% of what I spent on it.
-------------------------------------------------------------
I have used this smoker a number of times now, and it worked quite well up until last month. Unfortunately the engineering of the product leaves something to be desired. The upper mount for the door hinge bracket depends on the steel of the outer case for support, and the way they built it the weight of the door can cause the steel to deform outward, which resulted in the door no longer sealing. Char-broil was very helpful on processing a warranty claim, and I was able to fix the smoker for the time being. The fix will most likely be temporary, however, as it doesn't resolve the weakness in the underlying design. Every few months I'll probably need to pop off the door and tap the mounting holes with a hammer to bend the steel back into the correct position. Annoying, but many things are.
I give the smoker three stars because, in spite of the weakness in design, it works very well. I've made pork shoulder, brisket, wings, entire chickens, and a 19 pound thanksgiving turkey, which was phenomenal. I've seen other reviewers complain that the controls don't make sense, but the owners manual is very clear and I guess they just didn't read it. The important thing they miss is that this model can cook based on the temperature probe or based on timer, but not both.
I'm happy with this purchase, and I like the design much more than competitive models, but I wish they had built the hinge to be a little more sturdy.
Nexam : Terrible quality and support DONT BUY
This machine arrived faulty and tripped my 20amp circuit over and over. In addition there was a flaw in the sensor and it didn't work either. I called Charbroil and their policy is to send replacement parts even if the unit is faulty from the get go. This is a terrible product and a short sighted company that won't support its mistakes. Do not buy this unless you want to risk wasting hours fiddling with a broken machine and trying to problem solve. Buy a quality unit from a better brand.
JT in Kansas : Craps out again with $75. worth of food in there!! B.S. ! Done with it. Bad reviews too!
This thing could have potential. Size is good, viewing glass door - good (needs cleaning but not too diff), thermostatically controlled so I don't have to watch it ALL the time. AAAAAK!! STOP THERE!
THE THING IS the damn thing came with a faulty thermostat which did not keep the temperature where it was set at. BAD! REAL BAD! Cook took twice as long as planned so dinner was at about 9:00 pm. B. S. !! They sent another thermostat and it worked better except it does not really make good smoke so the smoke part is flaky and that's a basic design problem.
Now a little over a year later and less than 6 cooks total, it has crapped out again completely in the middle of a cook with $75. worth of ribs and salmon in there. F___K!!! They (Car-Broil) want to sell, not warranty, me a thermostat - which who knows if that is the problem. I'm sure as hell not going to buy anything more expensive that that.
After reading all the 1 and 2 star reviews, I see there is a whole host of potential, COMMON, problems with this Char-Broil Deluxe Electric smoker. Pretty sure the next time it craps out on me, assuming I even get it going again at all, I'll just build a charcoal fire in the bottom of it and use is that way until I can get a real smoker which will NOT be a Char-Broil. P.S. Read the reviews and just skip all the 5 star stuff and go straight to the 1's and 2's to find out the real story.
THE THING IS the damn thing came with a faulty thermostat which did not keep the temperature where it was set at. BAD! REAL BAD! Cook took twice as long as planned so dinner was at about 9:00 pm. B. S. !! They sent another thermostat and it worked better except it does not really make good smoke so the smoke part is flaky and that's a basic design problem.
Now a little over a year later and less than 6 cooks total, it has crapped out again completely in the middle of a cook with $75. worth of ribs and salmon in there. F___K!!! They (Car-Broil) want to sell, not warranty, me a thermostat - which who knows if that is the problem. I'm sure as hell not going to buy anything more expensive that that.
After reading all the 1 and 2 star reviews, I see there is a whole host of potential, COMMON, problems with this Char-Broil Deluxe Electric smoker. Pretty sure the next time it craps out on me, assuming I even get it going again at all, I'll just build a charcoal fire in the bottom of it and use is that way until I can get a real smoker which will NOT be a Char-Broil. P.S. Read the reviews and just skip all the 5 star stuff and go straight to the 1's and 2's to find out the real story.
MikE : Perfect for beginners
Bought this smoker as an entry level for a new hobby. Simple to use. Setup is minimal. The remote helps you monitor temp time easily. Price was reasonable vs buying a more expensive unit. Now that I know I enjoy smoking, the only downfall with this unit is that you have to manually fill the smoker box. The other reviews from folks here were extremely helpful (ie: foil on drip pan for easy cleanup etc..). I would recommend this to anyone who wants to get into smoking. I have used this every weekend since I’ve had it and had some delicious food. Perfect entry level smoker.
starOv : Bob would smoke this!
This is one of the bests things I’ve bought in years... ribs, fish, sausage, chicken, hotdogs, burgers & BRISKET!!! Used it as soon as I got it (did have an issue with grates but resolved in 4 days w shipping), set up was easy and it has wheels to roll. Clean up is a breeze due to everything except smoker is dishwasher safe. WARNING!!!! Be careful when you do eat brisket, tendency to overeat and get meat sweats.
T Mac : Buyer Beware
The manufacturing quality to very poor. I had the unit about 16 months when the smoker stopped working. I waiting until the spring to buy a new element and install it (stupid me, thinking that was the issue). The electrical connected 'burned' off of the element. It appears the element became so hot the housing around the element screwed are now siezed. I can't remove the element, and even if I could, I would also need to replace the electrical box that feeds the element. JUNK! I'll post pictures of the failure.
Alhaus : Didn't last for use #5
Used this smoker 5 times. The 4th time the temperature was all over the place. The digital temperature readout on the front is about 20 degrees off, so the last time I used it I had to sit next to and continuously mess with the temp control just to maintain the 225 degree internal temp so I didn't fry my brisket. Took way longer then it should have. Also, found out real soon that the back side of the smoker can not be facing the sun, because the thermostat is apparently mounted behind a plate on the backside. If the sun hits the back it throws everything of. Just tried to use it again. Couldn't get the internal temp up to to 125 degrees with the temp set to 270. It seemed like it would just quit heating. And yes I know the differance between temp and the thermometer setting. Sending it back and don't know what I'm going to try next. Something local so I don't have to mess with shipping it back. Does not seem like any of the electric smokers get the greatest reviews.
James L. Carter : A complete and utter disaster.
I tried to use my smoker today. Did the break in. Did the pre-heat. Everything by the book.
A 5 pound rack of beef ribs. Water pan nearly full. Smoke box half full of apple wood pellets. Cook temperature set at 250.
For about two hours there was no smoke. Then the smoke box caught fire with flames shooting out of the holes in the top. The temperature shot up inside the smoker - I'm guessing to 400-500 degrees. There is no why of knowing because the actual temperature isn't displayed.
I turned the smoker off and managed to get the smoke box out without incinerating myself. Transferred the meat to my oven. Don’t know if it’s ruined or not. Don’t know if the smoker is ruined or not. I’ll let everything cool until tomorrow.
A complete and utter disaster.
A 5 pound rack of beef ribs. Water pan nearly full. Smoke box half full of apple wood pellets. Cook temperature set at 250.
For about two hours there was no smoke. Then the smoke box caught fire with flames shooting out of the holes in the top. The temperature shot up inside the smoker - I'm guessing to 400-500 degrees. There is no why of knowing because the actual temperature isn't displayed.
I turned the smoker off and managed to get the smoke box out without incinerating myself. Transferred the meat to my oven. Don’t know if it’s ruined or not. Don’t know if the smoker is ruined or not. I’ll let everything cool until tomorrow.
A complete and utter disaster.
PeggyJ : Thermostat failed on second use
Seller, please understand that I wanted to reach out privately or in the Q&A section, I received this smoker as a birthday gift less than a month ago. I knew I was getting it as my wife told me and wanted me to help research this particular one. I literally spent a month comparing smokers. Since we live in the foothills, fire danger is always a concern and I want to smoke as much as I can, I opted for this one. Plus, I have had a couple of Char Broil grills which I have loved.
I used it once. The second time it errored out.
First thing I smoked was a Brisket. I know that is shocking! Second thing was Burnt Ends from the Brisket. I followed all directions for the unit, pre-heating, etc. Beep, beep!... Beep, beep...! I check the troubleshooting and it says order a new...
I gave it a couple of days and tried again. Nope
It's brand new!! Used one time before it failed!
Seller, please contact me. The Brisket and even the Burnt Ends with the failure turned out to be really good, but I can't do anything any more with this unit and would like it replaced. I would also like to give you a 5 star review for real!!!!
I used it once. The second time it errored out.
First thing I smoked was a Brisket. I know that is shocking! Second thing was Burnt Ends from the Brisket. I followed all directions for the unit, pre-heating, etc. Beep, beep!... Beep, beep...! I check the troubleshooting and it says order a new...
I gave it a couple of days and tried again. Nope
It's brand new!! Used one time before it failed!
Seller, please contact me. The Brisket and even the Burnt Ends with the failure turned out to be really good, but I can't do anything any more with this unit and would like it replaced. I would also like to give you a 5 star review for real!!!!
A : Don't by.... It's fraudulently advertised
This add is misleading and wrong...it's BS... It is not a deluxe model, the video shows a remote that goes with the deluxe model.... This is an over priced base model. Don't be tricked like me. Amazon wouldn't even do anything for ruining my 4th because I invited guests to have a smoker meal and I couldn't use it because I had to return the piece of junk. This purchase has made me rethink my Amazon account entirely.
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