Pit Boss Grills 77550 5.5 Pellet Smoker, 1548 sq. in Cooking Space review and price compare 2025
you can compare the product price from Costco, wayfair, bestbuy, lowes, target, homedepot, Walmart, ebay, amazon to find the best price for you
you can compare the product price from Costco, wayfair, bestbuy, lowes, target, homedepot, Walmart, ebay, amazon to find the best price for you
Product overview
| Brand | Pit Boss Grills |
| Model Name | 5.5 Pellet Smoker |
| Power Source | Wood pellets |
| Item Weight | 131 Pounds |
| Item Dimensions LxWxH | 28 x 29 x 53 inches |
| Fuel Type | Wood Pellet |
product features
- by entering your model number.
- Monitor internal temperatures with digital LED readout and meat probe
- Five porcelain coated cooking grids, 1548 sq in. Includes porcelain coated water pan and heat Deflector
- 40+ lb hopper capacity with pellet Purge. 24+ hours of use.
- Fully programmable 150 - 450 temperature range
- Auto-start 300 watt igniter with auto shut-off
This fits your .
From the manufacturer
|
|
|
|
|
|---|---|---|---|
Pit Boss 3 Series | Pit Boss 7 Series | Pit Boss 5 Series | Pit Boss Spices |
Pit Boss Pellets
Wood pellets are exclusive to pellet grills. Pit Boss hardwood pellets are made from 100% all-natural hardwood that is dried and ground into saw dust. The dust is then pressurized at extreme heat to create the compact pellets that are coated and held together with the wood’s natural lignin. Hardwood Pellets are also known as the easiest fuel to use.
- Less than 1% ash
- Immense Flavor
- 100% natural hardwood
Pit Boss
Get more cooking space, and longer smoking times with a Pit Boss Vertical Smoker. All of our smokers come with porcelain coated cooking racks which allow for even heat distribution.
Our wood pellet smokers can read temps of up to 450°F, allowing you more outdoor cooking options than anything else on the market. With hoppers that can hold up 40 lbs of pellets, you can host the ultimate BBQ feast for your friends and family.
- Porcelain coated cooking racks
- More space
- 450°F
- Hold up 40 lbs of pellets
|
|
|
|
|---|---|---|
PIT BOSS 40LB COMPETITION HARDWOOD PELLETS | PIT BOSS 40LB HICKORY HARDWOOD PELLETS | PIT BOSS 40LB APPLE HARDWOOD PELLETS |
BIGGER. HEAVIER. HOTTER
|
|
|
|
|
|---|---|---|---|
Pit Boss Heat Blanket | Pit Boss Cast Iron | Pit Boss Tools | Pit Boss Covers |
product description
Size:1548 sq. in cooking space
Pit Boss has done it again! we have completely changed the vertical smoking game! our new vertical pellet smoker line is like nothing seen before. We have integrated the top loading pellet Hopper to the rear of the smoker, increased capacity & have gone completely digital. Our 5.5 cu' capacity pellet smoker includes five cooking racks & boasts a 1548 sq in cooking area. The fully programmable digital controller gives you Complete control of the 150 450 temp range. Double-walled construction with blanket insulation protects internal temperatures on the coldest nights. 40+ lb Hopper allows you to smoke low & slow for over 24 hours.
product details
important information
you can compare the product price from Costco, wayfair, bestbuy, lowes, target, homedepot, Walmart, ebay, amazon to find the best price for you
Questions about Pit Boss Grills 77550 5.5 Pellet Smoker, 1548 sq. in Cooking Space
Q:
How wide are the snoke racks
Answer: The outside of the unit is about 28", so the racks are about 24". Plenty wide for a full rack of ribs and deep enough for 3 racks (flat), maybe 4.
Answer: The length of a large aluminum pan
Q:
Does this grill / roast and bake also or just smoke?
Answer: I wouldn’t use it for grilling since there’s no direct flame. Baking... in a smoker... it can operate at 350 degrees but that’s based on a wood fire. I would imagine some of that wood smoke flavor would be absorbed by whatever you were baking so I would not think of using it that way. It’s primary function is to smoke meats, I would stick with that. Mine sits right next to my grill so if I want to Have a Smokey flavor to my steaks, I can easily move between the two. I’ve even smoked a scallop or two...
Answer: I have done cookies on mine so you can bake and I've done a casserole and there may not be a direct flame but crank the heat up and I've done steaks and burgers with grill marks
Q:
Can this unit make heat with out smoke
Answer: No, but at high temperatures makes a lot less smoke.
Answer: No. It is a traditional pellet smoker.
Q:
What is the internal size. Need the measurements , height mostly due to wanting to smoke sausage
Answer: the racks are removable, so you could go more than two feet high. other specs are in the manual https://images-na.ssl-images-amazon.com/images/I/B1VvGEhZAtS.pdf
Q:
Do they have a cover for this smoker?
Answer: yes
Q:
Can you use these indoor
Answer:
Answer:
Answer: You could...once.
Answer: Not to be a smart ass, but no, it's a smoker.
Answer: No you cannot
Answer: No
Q:
What are the overall dimensions lxwxh with the feet? what are the dimensions lxwxh of just the smoker body/without the feet?
Answer: specs are in the manual https://images-na.ssl-images-amazon.com/images/I/B1VvGEhZAtS.pdf
Q:
Wheee is this unit made?
Answer: China
Q:
So what makes spending 200 plus more dollars buying from you vers getting it elsewhere? What are you offering to justify the price?
Answer: That’s 40% more than I paid for this model in June 2020.
Answer: Nothing! Ours came damaged and had to send back and found elsewhere for $180 cheaper. Major hassle repacking to return too.
Q:
What are the dimensions of the box it comes in
Answer: Big takes two people to carry or use dolly
Q:
Anyone know just how low the temperature will go?
Answer: If you put it on smoke only, you can get it down pretty low with the door cracked. Constant temperature 150.
Answer: 150
Q:
Can the glass be easily cleaned?
Answer: I use degreaser concentrate (not diluted) every few smokes and the brown just wipes off.
Answer: Yes you must clean the glass every smoke and the water tray and the racks. Clean up is easy if you do it every time you smoke. Same smokers $349 at Lowe's memorial weekend
Answer: Yes. I clean mine with vinegar and water after every smoke. If you let it build up it is much harder to get clean so prevention is the key.
Answer: yes , the whole unit is easy to clean taking out all the racks it's wide open and easy to clean
Answer: Yes, I use a degreaser and clean after each use.
Answer: If it’s too smoked stained I use bar keepers friend with wet cloth and gently scrub
Q:
I have the same smoker but my glass door broken is there any replacement doors available
Answer: If you call Pit Boss directly, they'll help you. Super nice people.
Q:
Does this have a PID controller?
Answer: No, it has a temp controller that gives the temp of the chamber and a place for 2 probes to plug in with very accurate readings.
Q:
Will the grates hold jerky? Or do you have to put something on the grates so it does not fall thru?
Answer: Yes, you can do jerky on the grates. I did buy the ones that are little squares though. Easier to turn them over, but totally doable.
Answer: They hold my jerky
Answer: Yes you will need to wrap t hff e grates in foil or use a pan
Answer: If the meat is cut wide enough true grates will work. Probably best to lay it on a smaller mesh insert though.
Q:
What is the ash cleaning process on the smoker?
Answer: There is an ash/grease tray that you slide out on the front of the unit. I also use a shop vac to clean the burn pot and auger tube.
Answer: There is an ash/grease tray that you slide out on the front of the unit. I also use a shop vac to clean the burn pot and auger tube.
Answer: The other reviewers are talking about the water pan that slides out the front. it ends up catching a lot of the grease too, but is above the fire so it doesn't really collect ash.
Q:
How do you route the meat probe into the smoker chamber ?
Answer: Through door jam
Q:
What are the dimensions of the cooking grates/grids?
Answer: look in the manual https://images-na.ssl-images-amazon.com/images/I/B1VvGEhZAtS.pdf
Q:
Does this come with pellets?
Answer: No it does not come with pellets.
Answer: No pellets are included with the smoker. You will have to go and pick your own favorite.
Answer: No. Pellets are separate but can be bought retail almost anywhere that sells BBQ supplies
Answer: No
Answer: No
Q:
Is this electric or
Answer: It is an electric pellet smoker/grill. It burns the pellets with a electric element.
Answer: Yes it is an electric pellet smoker. The auger, fan and starter all operate on electricity
Answer: Electric
Answer: The fan and igniter, temperature controls are electric
Q:
Are the racks in this smoker adjustable?
Answer: Yes. They are also removable, so you can use fewer racks for big things like turkeys.
Q:
Do you have a cold smoke generator adaptor for the pit boss copperhead???
Answer: I haven’t seen one. You can set it to 150 degrees, as low as it goes.
Q:
I would like to know the dimensions of the racks and don’t tell me to look in the manual because it’s not there. Does anybody have a tape measure? Th
Answer: Be nice and somebody may answer that. Might want to call customer service and spend your time on research and not ours!
Q:
Do you need charcoal with this smoker?
Answer: However, you can use charcoal pellets. Pit boss has their own brand, as do others. You can mix would and charcoal together in any ratio you like. Pretty versatile.
Answer: No. It burns wood pellets.
Q:
Gas or electric powered?
Answer: This is a pellet smoker,so it is not gas, and not really electric. It does not use electricity for heat. It burns wood pellets for heat and smoke.
Answer: It needs electric for the pellet auger and the digital controls.
Answer: Electric
Q:
What series is this smoker 4/5 ?
Answer: 5 Series
Q:
Does the glass actually stay see thru after a handful of times using it? How many of you have had issues with the auger system clogging as many seem
Answer: You must clean the glass after each use. 409, Windex, and a razor blade does it. Mine looks brand new still. As far as the auger system, its like any pellet grill, don't leave it out in the weather and clean the fire chamerber after each use. A shop vac does the trick.
Answer:
Answer:
Answer: I Love this smoker it is awesome and worth the money. I have used mine in the rain. then after sitting for about a month it clogged i opened the access door stuck a rod in it and it was back up and running. Be aware when you open the access door all of the wood pellets in the hopper will drain out.
Q:
Is the walmart version and amazon version of this somker different. i notice the model numbers are slightly different. cooking are too. both 5.5 model
Answer: From my discussion with the company rep, they are mechanically the same. Colors may be somewhat different.
Q:
Can you cold smoke with this smoker?
Answer: Depends on what you mean by "cold". We have cold smokers (from Louisiana grills, and from masterbuilt) that we use for cheese, nuts, fish, etc. They keep the smoking chamber at just a few degrees above ambient temp. This smoker won't do that. You can smoke low (150 degrees) with it, but that will melt cheese, cook fish, etc.
Answer: Yes, it has a smoke setting where it only makes enough heat to make smoke. If you want it real low, just keep the door cracked. It will spike on you at times, due too fire. Lowest constant setting is 150.
Answer: Not sure what cold smoking is
Q:
Is this 5 series a return item?
Answer: No
Q:
Anyone tried using wood chips instead of pellets?
Answer: Chips will get jammed up in the auger.
Q:
We just purchased the pit boss pbv4ps1 pro series electric pellet smoker, can you tell me which cover would fit this particular smoker?
Answer: I went directly to Pit Boss website to find which is the perfect cover for your version of the smoker.
Q:
Is the pelet feeder based on temprture or time?
Answer: The pellet feeder hold the pellets until you release them into the tray and the heat causes them to smoke, you have to clean out the tray before releasing fresh pellets
Answer: Temperature
Answer: Temperature
Q:
What are the dimensions of the unopened box it comes in?
Answer: Depend on the model but they are big.
Q:
What are the rack dimensions?
Answer: My series 5 rack dimensions are 21 3/4" by 14 1/8"
Q:
Does it put good smoke at the 150 degree setting
Answer: Great smoke at 150° ... the lower setting the more smoke
Answer: Yes but really to much I use 200 -250 I found is great
Answer: Yes
Q:
Is this item electric?
Answer: Yes and no. It needs electricity to power the electronic controls and fan, so it plugs in to the wall (although you can rig it to run on a car battery for tailgaiting). However, it burns wood pellets for smoke and heat.
Q:
If they make grates with squares what is the part number?
Q:
Is this the same smoker on sale for $349 at Lowe's right now. Memorial weekend?
Answer: The one on sale at Lowes is a smaller version of this one, 1330 Sq in. compared to 1830sq in. of smoking area
Q:
What is the warranty?
Answer: Depends on when you bought it. Older ones have a 3 year, new ones have a 5 year. If you registered your grill with Pit Boss when you bought it, you should be able to call them up and find out if yours is still under warranty.
Q:
Does this unit sear steaks?
Answer: Not really. It is a smoker, no direct flame (if you use it right) to sear with.
Q:
What is the difference between a pit boss 5 and a pitt boss 5.5 other than 1 is $300 more than the other
Answer: .5 is the difference. The 5 is 5 and the 5.5 is 5.5 so .5 is the difference.
Q:
Why cant this be shipped to my location? Many items on Amazon continue to say this, i dont understand why?
Answer: contact amazon
Q:
What size is each rack? Length x width? Thank you.
Answer: look in the manual https://images-na.ssl-images-amazon.com/images/I/B1VvGEhZAtS.pdf
Q:
Is this a electric smoker or propane
Answer: It needs electricity to power the electronic controls and fan, so it plugs in to the wall (although you can rig it to run on a car battery for tailgaiting). However, it burns wood pellets for smoke and heat.
Q:
How many watts does this pull?
Answer: in start-up mode, it pulls a lot because it has a fire-starter. Once it is running, draw is very low (only runs a small fan and the electronics). I know guys who light it with a torch, and run it on a car battery for tailgating. max draw is 2.1 amps, according to the manual https://images-na.ssl-images-amazon.com/images/I/B1VvGEhZAtS.pdf
Q:
Will this unit shut off when desired meat temp is achieved ?
Answer: No, but it does come with probes that tell the temp. I recommend a wireless thermometer like a thermo pro.
Answer: we sent it back as it was all dented in on the bottom and pellet feed tube,,,,,,then purchased at Scheels
Q:
Why is this such a piece of crap?
Answer: The pit boss copperhead does have some issues with the controller. I replaced my controller with a Rec Tec non-WiFi controller and never had an issue since. I love the Copperhead now since it’s trouble free. Overall it’s a great cooker but the factory controller sucks.
Answer: Although I have only used it four times I have very good results . I clean it every time and empty hopper every time
Answer: My husband uses his all the time. He LOVES IT. Sorry, strongly disagree with your statement.
Answer: Because you’re a crappy cook.
Answer: I have not had that problem.
Q:
Can it hold at least 12lb brisket?
Answer: It can hold 4 briskets of that size. I have easily fit a 15lb brisket on it.
Answer: Easily. I have had a full brisket in, along with a pair of large chickens (quartered), and a decent sized ham shank. And that was only using 3 of the 5 grids.
Answer: Yes. I’ve cooked a 19lb brisket on it. Delicious
Answer: Yes. And more.
Answer: yes
Answer: Yes
Q:
Can pit boss be stored outside
Answer: Yes, with a cover, and be sure the hopper is empty.
Product reviews of Pit Boss Grills 77550 5.5 Pellet Smoker, 1548 sq. in Cooking Space
Matthew : Amazing smoking
Great smoker and well worth the $450 I paid at Wally world. Be sure to follow the burn in and start up/cool down instructions as well as keeping the water tray filled while smoking. I keep mine under an overhang on my front porch and put a cover on it when not in use.
This has worked great for me on several 24hr+ smokes and I love that I can just set it and forget it. It does have a temprature swing (your using a fire instead of a heating element) typically will range between 10° under to 20° over what I set it at but will only do this after I have opened the cabinet to fill the water tray or check the meat temperature. Once it has leveled off it maintains temps well.
I don't like temp probes that stay in the meat while cooking I've found that they typically read higher then normal due to thermal conduction. O recommend using a instant read thermometer to check your temps.
Only con I can give this is the location of the control panel. It's conveniently located to collect drippings when you try to apply mops to your meats. I've gotten around this by placing a rack under with a tray when I'm doing my mop applications that I can just pull out to cover the control panel.
This has worked great for me on several 24hr+ smokes and I love that I can just set it and forget it. It does have a temprature swing (your using a fire instead of a heating element) typically will range between 10° under to 20° over what I set it at but will only do this after I have opened the cabinet to fill the water tray or check the meat temperature. Once it has leveled off it maintains temps well.
I don't like temp probes that stay in the meat while cooking I've found that they typically read higher then normal due to thermal conduction. O recommend using a instant read thermometer to check your temps.
Only con I can give this is the location of the control panel. It's conveniently located to collect drippings when you try to apply mops to your meats. I've gotten around this by placing a rack under with a tray when I'm doing my mop applications that I can just pull out to cover the control panel.
Travis Taylor-Green : Overpriced!!!!!
Do not buy this overpriced smoker! The newer version of this is available for $399 at Lowe’s. The new version is very well sorted and also has Bluetooth and WiFi
vincent caira : research
Product information is incorrect ..1513 sq in...and 120.00 less from manufacturer
Sheila Abraham : It’s a defective it’s not feeding the pallets
It’s a defective one ,it’s not feeding the pellet. Worked once. Gave me a cod ERA.
Trying to reach Pit Boss. No help
Not happy about it
Trying to reach Pit Boss. No help
Not happy about it
Mark Shuart : Nothing but problems
I purchased this smoker and was extremely impressed.... at first. It worked great. It had good temperature, generated great smoke and produced an awesome smoked meat equivalent to a professional smoker. Then it stopped.... only after about 5 or 6 smokes, I started having issues. I keep getting an error message (ErL), and the smoker would shut off during the cook. There was no way to re-start the smoker, and this cost me some quality meat and a lot of embarrassment..
I searched for a fix, and found no resolution that would solve the issue.
I attempted tr ed to contact PitBoss, but wa greeted with a phone tree. I tried to start an online chat to resolve the issue, but have not heard back from anyone in over a week. It is impossible to reach anyone in thier service department and I cant even get this device to turn on at this point.
I was so happy with this smoker, but it was short lived. And turned out to be a turd!
I searched for a fix, and found no resolution that would solve the issue.
I attempted tr ed to contact PitBoss, but wa greeted with a phone tree. I tried to start an online chat to resolve the issue, but have not heard back from anyone in over a week. It is impossible to reach anyone in thier service department and I cant even get this device to turn on at this point.
I was so happy with this smoker, but it was short lived. And turned out to be a turd!
Runner29 : Poor quality
Worked for all of 10 seconds then...nothing. Very disappointed for the amount spent. Frustrating to have to repack and send back.
C.M. : 5+ Stars
This is our third smoker, by far this is the best one we've bought.
Matt Howard : Its heavy.
The door was beat to hell when it showed up, and a few parts missing. It works great so cant complain.
Jackie : serious temp issues
Worked well the first few uses. Already replacing parts. Tech service is helpful, but it is still not working right with regard to temperature. Very, very disappointing. Changed my review from 5 to 2 stars
John : Keep it clean and it works - faulty built control unit - Overall love it.
I've been using this smoker for a while now and it does a incredible job. Lots of smoke flavor and consistent cooking. Its definitely set it and walk away kind of deal. I've cooked Turkey, Ribs, Brisket, Pork Butts, Whole Chickens, chicken breast and steaks in it. They all come out fantastic. I've even had people ask me to do pulled pork for them for parties, after they ate mine. So I highly recommend this smoker.
Most of the complaints on here I see are easily corrected. The main thing you must do is clean the smoker after each use;
1. Do a high temp burn off after each use. You have to burn off grease buildup. Any left should be removed with cleaner or scraped off with razor blade. After a couple slow cooks, Grease buildup can catch fire.
2. Clean the glass (409 cuts through the buildup and leave it looking brand new)
3, Vacuum out the fire chamber and bottom of cabinet. Failing to clean out the fire chamber will lead to reduced smoke and the unit clogging up. Just like most pellet smokers.
4. Don't leave it out in the weather, pellets don't like moisture. It will get all gummed up. I store mine inside the garage, Its on wheels so not a issue.
5. Clean off thermostat at the back of the pit. Just a quick wipe and you will get more consistent temps.
The one down side is the control unit. It is cheaply made and the plastic rubber cover over the readouts comes loose with heat. Food and liquid gets in behind it. Doesn't impact the great cooking, but is definitely a defect. Thus I had to give this incredible machine 4 stars.
Most of the complaints on here I see are easily corrected. The main thing you must do is clean the smoker after each use;
1. Do a high temp burn off after each use. You have to burn off grease buildup. Any left should be removed with cleaner or scraped off with razor blade. After a couple slow cooks, Grease buildup can catch fire.
2. Clean the glass (409 cuts through the buildup and leave it looking brand new)
3, Vacuum out the fire chamber and bottom of cabinet. Failing to clean out the fire chamber will lead to reduced smoke and the unit clogging up. Just like most pellet smokers.
4. Don't leave it out in the weather, pellets don't like moisture. It will get all gummed up. I store mine inside the garage, Its on wheels so not a issue.
5. Clean off thermostat at the back of the pit. Just a quick wipe and you will get more consistent temps.
The one down side is the control unit. It is cheaply made and the plastic rubber cover over the readouts comes loose with heat. Food and liquid gets in behind it. Doesn't impact the great cooking, but is definitely a defect. Thus I had to give this incredible machine 4 stars.
Avid Amazon Shopper : Solid 4 but does not produce good char on the outside of the meat.
So this is a really good smoker. I would give it a 5 star rating but as of right now it’s a solid 4. It’s really easy to set up and use. You can fill it with a lot of meat which is great for large bbqs.
It produces great flavor and the meat is always tender when i pull it out. Now here is the down side, the smoker does not create that outer char you would expect from smoked food. I have used many smokers and made my own smoker and they always create the perfect char on the outside.
I’m still learning how to use this smoker, so if i figure out how to get it to char i will increase my rating to 5.
Also customer service is amazing!!
It produces great flavor and the meat is always tender when i pull it out. Now here is the down side, the smoker does not create that outer char you would expect from smoked food. I have used many smokers and made my own smoker and they always create the perfect char on the outside.
I’m still learning how to use this smoker, so if i figure out how to get it to char i will increase my rating to 5.
Also customer service is amazing!!
Mike Scovel : (NON) Pro Series
One problem after another until it finally just shut down totally. Got more smoke out of the control panel than the smoker itself. Tried contacting customer service which is just a ghost recording left number for call back no call back. I thought the PRO in Pro Series stood for Professional instead of PRO-Garbage...
Michael T Dobbs : Trash
The unit died after about a year and a half of occasional use. It turned off in the middle of smoking some ribs. I stepped through the equipment with a multi-meter and confirmed power was being supplied to the board and the main fuse was still good. I think some component within the main board failed. It sucks this is $400+ down the drain. I used this unit for about 15 cooks in the ~1.5 years I had it.
Amazon Customer : Works fine for me. Garage kept with humidity control
Works great but the quality of pellets makes a big difference. The first 30 min. was Kingsford hickory, major swings. Second 30 was treager hickory, with half sized swings. You get what you pay for.
Avid Amazon Shopper : Solid 4 but does not produce good char on the outside of the meat.
So this is a really good smoker. I would give it a 5 star rating but as of right now it’s a solid 4. It’s really easy to set up and use. You can fill it with a lot of meat which is great for large bbqs.
It produces great flavor and the meat is always tender when i pull it out. Now here is the down side, the smoker does not create that outer char you would expect from smoked food. I have used many smokers and made my own smoker and they always create the perfect char on the outside.
I’m still learning how to use this smoker, so if i figure out how to get it to char i will increase my rating to 5.
Also customer service is amazing!!
It produces great flavor and the meat is always tender when i pull it out. Now here is the down side, the smoker does not create that outer char you would expect from smoked food. I have used many smokers and made my own smoker and they always create the perfect char on the outside.
I’m still learning how to use this smoker, so if i figure out how to get it to char i will increase my rating to 5.
Also customer service is amazing!!
Alexander polenske : Good buy just small defects that is why it got a 3 star was for care while shipping
When I received it it looked like they dropped it on its top because the Pellet lid is all bent and I need to buy a new Pellet lid but other than that it was fast shipping
Jared : Horrible control board
Do not buy. The control board for this product is junk and poorly designed. The electronics sit right next to the fire box part at the bottom of the unit. I bought this unit at costco (they sell under the Louisiania Grills brand, but same thing with the same parent company). 3 months in the control board started giving constant error codes. Called customer support, wait in line for 45 minutes before they answered, they sent a new control board to install. The shipment of the replacement part took almost 6 weeks. It worked great again for 3 more months, then constant error codes. If you search for Pit Boss erL erH you will see lots of videos and forum discussions about these issues. The smoker would be great if they had done a little bit more design work on where to put the control board and the temperature sensor, right next to the hottest part of the box for both seems like a really dumb move to me.
dreddy : Faulty wiring, dangerous, no customer support
This product broke the second time I plugged it in. It threw sparks when plugging it in and threw my breaker. I called customer service 5 times over the course of the week and emailed 3 times with no response. Terrible product, non existent customer service.
Mike Scovel : (NON) Pro Series
One problem after another until it finally just shut down totally. Got more smoke out of the control panel than the smoker itself. Tried contacting customer service which is just a ghost recording left number for call back no call back. I thought the PRO in Pro Series stood for Professional instead of PRO-Garbage...
Sir Manny : Got to do better
My pit boss was originally had a scheduled delivery for Sunday and never showed up. I was contacted Sunday saying there was a delivery delay and I would receive it on Tuesday. Tuesday comes and it is delivered...no damage to the box so I assumed it would be a straight forward assembly.....nope I was wrong. First thing I noticed is the wires going to the control panel are under extreme tension once the heat shield is installed. Then once you place the wire cover on top you are essentially crimping the wires.....this is never good. I even called Pit Boss and sent pictures and they said carry on with assembly....um ok. Then comes to the assembly of the grease trap brackets which are misaligned and apparently this is a common problem...probably wouldnt be an issue if the control panel wasnt sitting right there. Last straw for me was when installing the smoker grates into the brackets. The pictures show where one was welded lower than it should have preventing the grate from sliding in all the way. For almost $700 it shouldnt have all these design flaws and manufacturer defects. So it's being returned. I dont know how I missed the reviews of the exploding glass and fires or else I wouldnt have brought it in the first place. Definitely would expect mine to have issues with just how the assembly went.
Vester Joe Nichols : Damaged unit
The smoker was delivered by UPS.
There’s a Dint in the top near the door. The fan motor cage was severely crushed. Had to take a 4x4 and a dead blow mallet to straighten it out. The door doesn’t seal right. I started to do the burn in and the unit failed to fire up dew to the fan wouldn’t work. So I took the 4 screws the hold the fan motor loose and found the wiring was hanging down to far locking up the fan blade I bent it out of the way and got it working. Way to dam much money to have a damaged smoker 750.00 I love these vertical pit boss smokers but this was too much for a damaged unit. Can’t say how it got damaged but after all they was assembled in China and shipped all the way to here to the states. Another US company giving the jobs to China.
There’s a Dint in the top near the door. The fan motor cage was severely crushed. Had to take a 4x4 and a dead blow mallet to straighten it out. The door doesn’t seal right. I started to do the burn in and the unit failed to fire up dew to the fan wouldn’t work. So I took the 4 screws the hold the fan motor loose and found the wiring was hanging down to far locking up the fan blade I bent it out of the way and got it working. Way to dam much money to have a damaged smoker 750.00 I love these vertical pit boss smokers but this was too much for a damaged unit. Can’t say how it got damaged but after all they was assembled in China and shipped all the way to here to the states. Another US company giving the jobs to China.
Johannes W Winfrey : Great Smoker
Great smoker. Easy to assemble. Makes great food. Very happy
ryan : Junk
Absolute junk. Good concept, great looking, terrible function. I bought one it worked for 1.5 smoke and started giving erl codes. I worked with customer service and all they would do is send parts, that didn’t fix the issue. Not pleased at all with pit boss.
Amazon Customer : Bad product worse customer service
Bought the smoker and ran it fine for 6 months, kept it clean and covered, then it threw an error code. Sent an email to Pittboss support, got a nearly instant reply to clean my smoker better and to adjust the exhaust vent. Sent them a reply and have heard nothing in months from them. Smoker is going off a cliff and I'm buying a Traeger, something I wish I had done the first time.
Todd B. : Amazing
I have no idea why anyone is having any trouble with error codes or temp issues ? I do have the 5.5 model and I’ve used it 5 times and not one error not one temp problem ? You plug it in you prime the hopper you set it to the smoke setting leave it alone prep your meat turn it to the temp you want or leave it on smoke for about a half hour then set your temp at say 225 for some ribs for about 4 hours wrap your meat in some butcher paper turn up the heat to 275 for an hour or hour and a half remove put some BBQ sauce on them put them back in for about half hour and whala perfect meat:) It doesn’t get any better ???? Oh and fill your water pan and line it with foil for easy clean up .
Brian : Buy the warranty
Temp gauge went out after a week called customer service lady was very rude and told me they won’t warranty the temp control and a new one would be about half of what I paid for the smoker!The problem with this is it the control is at the bottom where the water can drop into it so mine malfunctioned and got so hot it set the pellets on fire that was in the back of the smoker,shattered the glass and burned the paint off.
Marian Hollenberger : Great for an expert but not a novice
Previous owned an electric smoker. Big selling point was the total cooking area of 1657. Previous smoker only had 577. This smoker was not much larger inside than previous one, only had two more racks to put food on. Had problem with pellets feeding into burner, the side slopes of the pellet hopper are not steep enough to allow all the pellets to slide down onto burner. This smoker is a lot more labor intensive, keeping pellet hopper filled, the startup procedure, the turn off procedure, and keeping the water pan filled. My old electric smoker just filled up the water pan, set temperature, set time and walk away. The first meat I smoked was 2 pork shoulders and took almost 9 hours, but was the best pork I had smoked. Had one problem during smoking the pork, didn't realize the water had evaporated and droppings in the water pan caught fire. Turned off smoker and fire went out. Realized that have to check the water pan frequently and insure there is water present. I would recommend this smoker only to die hard meat smokers since it did do a great job of smoking the pork. For novice meat smokers I recommend an electric smoker,
Steve : Great Product
I love this thing. There’s a learning curve if you’ve been using a horizontal pellet grill. Stick with it and you’ll live it.
Amazon Customer : Works fine for me. Garage kept with humidity control
Works great but the quality of pellets makes a big difference. The first 30 min. was Kingsford hickory, major swings. Second 30 was treager hickory, with half sized swings. You get what you pay for.
Jared : Horrible control board
Do not buy. The control board for this product is junk and poorly designed. The electronics sit right next to the fire box part at the bottom of the unit. I bought this unit at costco (they sell under the Louisiania Grills brand, but same thing with the same parent company). 3 months in the control board started giving constant error codes. Called customer support, wait in line for 45 minutes before they answered, they sent a new control board to install. The shipment of the replacement part took almost 6 weeks. It worked great again for 3 more months, then constant error codes. If you search for Pit Boss erL erH you will see lots of videos and forum discussions about these issues. The smoker would be great if they had done a little bit more design work on where to put the control board and the temperature sensor, right next to the hottest part of the box for both seems like a really dumb move to me.
Matt K. : Very Poor Quality
Do Not Buy....I purchased this smoker and within two times of wheeling it in and out of my garage the base frame broke. I have contacted Pit Boss and filled out a support case immediately but have not received a response in the last two weeks. I have tried calling numerous times but no one answers the phone. Very disappointed in the quality and customer service. I recommend you look into a different manufacturer for your Pellet Smoker.
Travis Taylor-Green : Overpriced!!!!!
Do not buy this overpriced smoker! The newer version of this is available for $399 at Lowe’s. The new version is very well sorted and also has Bluetooth and WiFi
ryan : Junk
Absolute junk. Good concept, great looking, terrible function. I bought one it worked for 1.5 smoke and started giving erl codes. I worked with customer service and all they would do is send parts, that didn’t fix the issue. Not pleased at all with pit boss.
you can compare the product price from Costco, wayfair, bestbuy, lowes, target, homedepot, Walmart, ebay, amazon to find the best price for you
-
LUNBTAK Fishing Landing Net Wooden Handle Fly Trout Net Mesh Catcher Collapsible Fishing Tools Portable Landing Dip Net FL-04 review and price compare -
GOTOTOP Fishing Net Outdoor Hand Throw Fishing Mesh Net with Nylon Monofilament American Style Fishing Cast Net for Outdoor Fishing(4.8M) review and price compare
-
FveBzem Mini Bag Sealer Handheld Heat Vacuum Sealers Bag Resealer Sealer, Mini Sealing Machine for Chip Bags, Food Saver Storage Bags, Snack, Cereal Bags and Thick Plastic Bags (Purple) review and price compare
-
Mini Bag Sealer, Portable Heat Vacuum Sealers Plastic Sealer, Heat Seal Mini Food Sealer For Plastic Bags Food Storage, Battery not included (Pink) review and price compare
-
Vacuum Sealer Machine, Automatic Food Saver with One-Touch Vacuum Air System, Customized Vacuum Modes for Dry and Moist Food Preservation, Vacuum Bags Included. review and price compare
-
miaomimi Folded Fishing Trap,Fishing Bait Trap Minnow Trap Crab Trap Minnow Net Crayfish Trap Trap, Shrimp Net Trap 8 Sides 8 Holes review and price compare
-
Fish Net, Telescopic Fishing Net Light Weight Not Rust High Strength for Outdoor for Fishing review and price compare
-
110 COUNT (30-Pint 6''x10''/ 50-Quart 8''x12''/ 30-Gallon 11''x16'') AMASOO Vacuum Sealer Bags, Food Saver Precut Vacuum Seal Bags for Sous Vide, Vac Storage | Food labels | BPA-Free, Heavy Duty review and price compare
-
Gaeirt Fishing Reel, Sensitive More Convenient Adjustable Baitcasting Reel Labor‑Saving Corrosion Resistance for Fishing review and price compare
-
Qinyayoa Fishing Net, Wear Resistance Fishing Landing Net for Freshwater Fishing review and price compare
-
UKHO BA Chart 1440: Adriatic Sea review and price compare
-
LIAOTI Portable Mini Sealer Home Heat Bag Plastic Food Snacks Bag Sealing Machine Food Packaging Kitchen Storage Bag Clips Wholesale (White) review and price compare
-
Cannon Uni-Line Release - Thrее Расk review and price compare
-
ASIERY 300kg Precision Mini Hanging Pound Electronic Weighing Express Scale Portable Weighing Device Hanging Scale Spring Hook Weighing review and price compare
-
Traeger Grills Ranger Grill TBT18KLD Wood Pellet Grill and Smoker Black & PEL319 Hickory 100% All-Natural Hardwood Grill Pellets review and price compare
-
Vacuum Sealer Bags Rolls Dispenser with Cutter Box with 8‘’x 16' Vacuum Bags Roll, Great for Plastic Wrap Roll, Aluminum Foil Roll, Food Saver Bag Roll, Baking Parchment -Max Hold 11" * 25 ft Rolls review and price compare
-
Pit Boss Grills 77550 5.5 Pellet Smoker, 1548 sq. in Cooking Space review and price compare
-
Newmind 25m 1 Layers Fishing Gill Net Casting Seine Net with Float and Sinkers, 4x4cm review and price compare
-
Easy Trends 1 Pack of 100 Bags Quart size 8" X 12" Vacuum Sealer Bag Food Storage Saver, Commercial Grade review and price compare
-
Vacuum Sealer & 10 PCS Reusable Vacuum Food Storage Bags, Reusable Vacuum Sealer Bags, Vacuum Sealer Set for food preservation review and price compare
© 2025 fishing.qciss.net All Rights Reserved. fishinghub copyrights